Customer Service Accounts Payable
Resume:
Shellie M. Stewart
Shellie Maria Stewart
Odenville, AL 35120
Home Phone 205-***-****
Email: act710@r.postjobfree.com
SUMMARY
I am presently in the Payroll Department at B.L. Harbert International LLC. My managerial experiences with SouthTrust Bank range from working closely with my accounts payable employees to collaborating with the other supervisors to maintain a healthy work environment. I have developed and maintained a good work environment for the people under my supervision by staying up to date with all the latest computer changes and any other changes in connection with our department. My objective of becoming a vital team player through contributing my knowledge and ability to work through any problem has been maintained with the utmost integrity.
EDUCATION
2009-2015 University of Alabama at Birmingham
Bachelor’s Degree in Human Resource Management as of April 25, 2015
1985-1989 Huffman High School
Graduated in top 25 percentile of class with a general degree.
EMPLOYMENT/EXPERIENCE
2006-Present International Payroll, B.L. Harbert International LLC
Payroll for 600-700 employees overseas through Sage Timberline Construction software monthly.
Payroll for 250-400 hourly employees within 7 states through ADP software and Sage Timberline Construction software weekly.
Assist with payroll for 1,000 hourly and salary employees through ADP software and Sage Timberline Construction software biweekly.
Key in and balance the journal entry in Excel to charge the job site cost and the overhead cost.
Key and print bank wires for overseas employees to have the payroll amounts wired into their accounts.
Maintain and key all maintenance for updating employee personal and tax information.
Set up new tax identification numbers for individual states for unemployment tax purposes.
Make all new employee files. File and maintain information in employee files.
Process and mail W-2’s for all employees. Correct errors on W-2’s and tax reporting issues.
Fill out and fax requests for unemployment benefits to the individual states for the employee filing for unemployment.
2006-2006 Accounts Payable, B.L. Harbert International LLC
Open and sort all incoming mail.
Scan and route invoices though the Application Xtender software to responsible job site.
When invoice is approved for payment key into the Sage Timberline Accounting software.
Customer service for Accounts Payable.
Process end of the month aging reports and determine how to proceed with over 30 day due invoices. Call customer to request any credit balances.
Mail and input W-9 information on all Accounts Payable customers.
2005-2006 Accounting Assistant, Mrs. Stratton’s Salads, Inc.
Balance general ledger accounts on Garman/Great Plains accounting software.
Receive and process all customer orders for Internet sales (Miva Merchant software) and phone sales of Big Bob Gibson BBQ sauce.
General ledger balancing for royalty payments to Big Bob Gibson.
Ordering supplies and finding the best pricing for merchandise to sell in gift baskets for Big Bob Gibson.
Set up and make changes to new and existing customer on the Great Plains system.
Receive and balance all route paperwork for 40 route drivers.
General Ledger balancing of route driver’s invoices and collections.
Provide support for drivers.
Run reports and file the Alabama Sales tax, Jefferson County taxes, Birmingham City taxes, and Consumer Use Taxes.
File State Sales tax online with the state of Alabama.
File all City and County Licenses.
Balance and enter payments onto the Great Plains system.
A/R and collection of past due accounts.
Print and mail statements to customers. Follow up with calls to collect payments.
Invoicing and payment collection for bill of ladling customers.
Assisting the Sales Department with administrative duties.
Assisting the Human Resources Department with administrative duties.
Assisting the Customer Service/Warehouse Department with administrative duties.
1996-2005 Accounts Payable Team Leader, SouthTrust Bank
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Answer all employee internal and external customer questions regarding Accounts Payable and all vendor questions concerning their accounts and payment.
Handle setting up of all new vendors.
Handle all Accounts Receivable for the department.
Handle ordering supplies for the entire department.
Solved computer problems relating to the operating system.
Handle all training of new employees and hold training classes to keep all employees up to date with new procedures.
Handle all incoming and outgoing mail. I am currently working on several special projects for the Accounts Payable department.
Complete all departmental employee reviews and assist with all departmental employees payroll, insurance, dental, 401K and retirement questions.
Train and run all spreadsheet uploads to the Accounts Payable Mainframe system.
Handle all employee morale issues
Plan large functions for employee appreciation days.
Help to set up new general ledger accounts and cost centers.
Correct general ledger and cost center posting problems.
Get all tax identification information for 1099 and W-9’s for Accounts Payable vendors.
Complete 1099 tax information needed by vendors.
Set up and run all special projects as needed.
1994-1996 Mortgage Warehouse Lending Specialist, SouthTrust Bank
Handled keying on loans given to mortgage companies as collateral for mortgage loans.
Handled mailing (Fed-X, Airborne Express, UPS and regular Mail) all mortgage documents.
Responsible for balancing all accounts and running all debit and credit tickets for the money borrowed.
1993-1994 Homeowners Claims Specialist, SouthTrust Mortgage Corporation
Handled all damage to home claims.
Handled getting the damaged accessed and sending out appraisers when the jobs were complete.
Handled paying the homeowner or company for the work that was competed on the home and making sure the work was done properly and in a timely fashion.
In charge of making sure the damage was completely fixed.
1991-1993 Customer Service Specialist, SouthTrust Mortgage Corporation
Handled all external customer questions pertaining to their home mortgage. I handled making payment arrangements.
External questions handled all questions concerning auditing of mortgage accounts.
1990-1991 Insurance Specialist, SouthTrust Mortgage Corporation
I handled filing of all insurance and tax bills for the department. I handled opening and stamping all mail. I handled sorting and handing out all daily work for the department. I spoke with mortgagers about questions concerning their homeowners insurance and property taxes.
Skills
Accounts Payable computer system, 10 key calculator, fax machine, typewriter, and copier.
Proficient in WordPerfect, Lotus 123, Microsoft Word, Excel, PowerPoint, ACCESS database program, LotusNotes, Internet,Windows 2000 & 98, Application Xtender software, Sage Timberline Construction Software. Sage Abra Human Resources Software, ADP Payroll software.
Balancing of month end reports relating to accounts payable and payroll. Handling Verification of Employment.
References
Andrew N. Edge
Vice President, Controller International Division
B.L. Harbert International, LLC
Diana Hand
Payroll Administrator
B.L. Harbert International, LLC
Kathie Lewis
Former Supervisor of Accounts Payable
Southtrust Bank
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