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Human Resources Customer Service

Location:
Ashburn, VA
Posted:
April 01, 2016

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Resume:

Alexandra V. Needam

Frederick, MD *****

301-***-**** (H)

301-***-****(C)

act6ue@r.postjobfree.com

Professional Qualifications:

Human Resources Professional with experience in the areas of recruiting, staffing training, benefits and accounts receivable and cash management:

Outstanding team player, dedicated, ethical

Staffed offices for all locations across the country

Screened and evaluated thousands of applicants for various positions

Developed and implemented a Human Resources department

Trained hundreds of employees each year constantly receiving excellent evaluations

Experience in account receivables, cash management and payroll

Professional Experience:

Human Resources/Payroll CCS Inc. (Carter Control Systems, Inc.)

2008 – May 2015 Frederick, MD

Managed HR department, to include, staffing, benefits, I-9, diversity, and ACA requirements

Conducted all recruitment and hiring of staff using, internet, placement agencies, staffing firms,

social media, newspapers and workforce centers

Coordinated all aspects of the selection process, from conducting interviews, negotiations to on-boarding

Researched and coordinated travel arrangements of interviewees

Completed background checks, drug screens and references

Conducted orientation, processed all HR paperwork and inputted into accounting and Payroll systems

Maintained all HR files electronically and paper

Coordinated and organized training programs

Worked with Executive team and managers on all employee relations, policies and laws

Processed annual salary increases, bonuses any other compensation adjustments

Worked with brokers to evaluate and select new medical, dental, life insurance benefits each year

Prepared Census for all benefits including 401k

Evaluated and selected new benefit vendor/consultants for retirement plans, insurance plans

Processed account receivables, bank deposits, ACH’s, credit cards and input in accounting system

Reconciled payroll and operating bank accounts

Inputted, processed and reconciled payroll and integrate into accounting system

Invoiced USPS and Commercial customers for parts orders

Reconcile GL accounts associated with payroll

Completed, filed and maintained all EEO, Veteran’s, OSHA and Workers Comp. reports

Prepared analysis and documents for Workers Comp, Liability and bank account audits

Completed and processed all unemployment claims

Planned all staff functions, parties, awards, birthday celebrations and luncheons

Human Resources / Trainer/Part-time Macy’s

2005-2008 Columbia, MD

Conducted pre-interview screens

Accessed WetFeet Recruiter to review resumes, schedule interviews and track candidate selection

Recruited new hires and man in-store recruitment table during peak season

Audited I-9 for accuracy and completeness and verified documents

Inputted and all processed new hire paperwork

Assisted Human Resources Director as needed (from salary spreadsheets to staff parties)

Trained new hires using proprietary software and facilitated orientation

Worked in the Executive office helping customers with issues via telephone or in person as needed

Assisted customers on sales floor and customer service department as needed

Personnel Admin II /Human Resources Mgr PB Farradyne Inc.

(Formally, Farradyne Systems, Inc.)

1994-1999 Rockville, MD

Managed HR dept., handled staffing, benefits training, FLMA, employee relations, immigration, EEO & FLSA compliance and terminations

Maintained personnel & salary files

Processed and downloaded HR related reports from corporate HRMS

Analyzed data from reports and presented information at managers meetings

Worked closely with company president and managers on employee relations

Reviewed resumes, and conducted pre-screens

Conducted personal interviews, administered tests participated in the selection process

Negotiated compensation package and extend offer

Audited I-9 for accuracy, completeness and verified documents

Researched housing and organized relocation of employees

Prepared and processed spreadsheets for annual reviews and development plans

Assisted project managers in creating job descriptions for new projects

Handled all recruiting from job listing, interviewing, salary negotiations, and benefits to new hire

Used creative methods to attract highly qualified individuals

Posted openings via state employment offices, newspapers, internet, and trade journals

Planned, organized job fairs (Colleges, Universities & private/public organizations)

Planned company functions (parties, luncheons, awards)

Supervised recruiting assistant and admin staff as needed

Processed payroll, accounts payable & receivables input in accounting system

1991 to 1994 worked as an analytical technician.

Training/Education/Skills:

B.S. Mathematics/Computer Science, Barber-Scotia College, Concord, NC

Parsons Brinckerhoff Inc., Human Resources and Employee Development training

Parsons Brinckerhoff Inc., Accounts Payable & Receivables training

Macy’s trainers/facilitators and I-9 training (Human Resources Admin)

Experience in Microsoft Word, Excel, Outlook, PowerPoint, HRMS/PeopleSoft, Wet Feet Recruiter & other Software

Microsoft Dynamics (Great Plains) software

Experience Paychex (Preview) and eservices software

Paychex Report Writer and General Ledger training

2014-2015 MWPFC EARN Grant – Company Representative

1999-2005 Home Maker/Consultant (Raised & Homeschooled Children)

1991-2002 Sales Consultant, Team Leader, Mary Kay Cosmetics



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