Ajene Jenkins

**** ****** **, *********, ** ***** 404-***-**** act6su@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Software Development professional with over 8 years of experience within Information Technology.

Excellent communication and customer service skills

Expertise in Agile Software Development, Business Analysis, Business Process Improvement, Requirements Management and Quality Assurance.

Experienced product owner for distributed software development teams.

Knowledgeable in HTML, CSS, JavaScript, SQL technologies and frameworks

EDUCATION/CERTIFICATIONS

Bachelor of Science, Computer Science Technology 5/2006

Savannah State University, Savannah, GA

PMI-Agile Certified Practitioner (ACP) 6/2015

EXPERIENCE

Project Manager

GuruWorks 12/2015-Present

Washington, DC

Manage creative and technical staff in developing customized content management systems

Create and delegate clear work plans that guide project from client needs and ideas to goals completion and delivery.

Track team progress against plans while mitigating risk, adjusting as needed

Product Owner/Agile Consultant

Solutions IQ 9/2015-11/2015

Capital One Bank, McLean, VA

Provided guidance and instruction on Agile best practices to product teams and program level management.

Collaborated with Capital One business intent owners to define and groom deliverables that align with IRIS.

Served as the Product Owner for a development team supporting IRIS, the Capital One agent-servicing platform.

Proxy Product Owner/Senior Business Analyst

Camber Corporation 3/2013-9/2015

Administrative Office of the US Courts, Washington, DC

Served as the (proxy) Product Owner and Lead Business Analyst for the Automatic Judge Trustee Assignment (AJTA) software development team

Managed U.S. Bankruptcy Court deliverables across multiple tasks which include District and Appellate courts’ requirements for the NextGen version of the U.S. federal courts’ Case Management/Electronic Case Filing (CM/ECF) web application.

Cultivated relationships across departments in order to understand needs and resolve client issues effectively.

Worked with product owners and development teams to create new user stories for the product backlog

oDefined and/or helped define the user story acceptance criteria in order to align with the product’s Definition of Done.

oCreated feature files for Acceptance Test Driven Development utilizing the Cucumber JVM Eclipse Plugin.

Maintained and prioritized the product backlog as determined by business value and risk.

Provided both the development and leadership teams with reports such as burn-up and burn-down charts that capture the health and progress of the project and current sprint.

Developed creative user interface solutions to support customer needs and business logic utilizing the PrimeFaces library of components.

Partnered with developers, quality, and implementation teams as a subject matter expert.

Sat on the department “Agile Working Group” to support organizational learning and implementation of agile best practices.

Business Analyst

Avaya Government Solutions, Washington, DC 8/2011-3/2013

●Identified gaps and value streams in order to make recommendations for process and product improvement.

●Served as bankruptcy case opening task lead managing the delegation and scheduling of project resources to meet deliverable timetables.

●Gathered and organized inputs from business process templates created by court staff to write requirements documents for various application modules.

●Liaison between project stakeholders and developers to ensure communication of customer intent and development direction.

Quality Assurance Analyst

Nortel Government Solutions, Washington, DC 2/2008-8/2011

●Responsible for the coordination of internal testing phase of project.

●Developed use cases and test plans for multiple releases of Bankruptcy CM/ECF.

●Trained new staff on the CM/ECF application as well as division operating procedures.

●Developed and implemented a process improvement plan for issue tracking which significantly reduced duplication of efforts and promoted efficiency and effectiveness of issue reporting.

Technology Teacher

Burke County Alternative School, Waynesboro, GA 8/2006-7/2007

●Taught business education courses to middle school students introducing the basic skills required for work in a corporate environment while educating students about different career paths.

●Initiated, monitored, and maintained a Credit Recovery Program which offered middle and high school students an opportunity to make up failed courses or missing credits.

●Selected to teach summer school math and science to middle school students; created stimulating lessons to enhance learning while promoting a desire to excel.

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