Customer Service Sales

SHARALYN COOPER

Objective Statement

To gain employment utilizing my interpersonal skills, customer service skills and completing tasks in a timely manner

Employment

Boy Scouts of America

Sales Floor Associate 5/2014 - 5/2014

Greeting and assisting customers needs.

Cashiering, answering the telephone.

Inventory, stocking supplies when low and ordering supplies if running out. Cleaning, organizing, and changing displays.

Answering questions and knowledge of where to find the information they need so they can have the scouting a positive and enjoyable time from start to finish South Ogden, UT

Desert industries

Sales Floor Associate 6/2012 - 2/2013

Assisting customers' needs and giving excellent customer service. Money handling and making changes for registers.

Cleaning and organizing the sales floor: merchandising, colonizing, and sizing. Harrisville, UT

IRS

Batching Clerk 3/2010 - 7/2010

I have knowledge and experience of correctly sorting, pre-batching forms, stamping with the correct recieved date, counting documents into the correct count for that form. I have knowlegde and experience with BBTS program and can make transmittals for the trucks that are ready to be numbered and foldered. I have assisted in taking trucks down to the doc by following a tug and making sure trucks stay in line. I have disributed empty trucks to all areas that need them for transporting documents.

Roy, UT

IRS

Mail and File Clerk 5/2007 - 9/2011

Exract mail and ensure all contents are removed from the envelope. Sort and date forms. Maintain knowledge of the different classifications of the mail. Pre-batch and 100% review forms before they are taken to batching. Extract undeliverable mail, and have the knowledge of the different letters of returned IRS mail, Sort letters that need to be shipped to designated areas to be corrected Ogden, UT

IRS

Deposit Clerk 2/2003 - 5/2007

I performed basic remittance and non remitance funtions in the Reciept and Control of the internal Revenue Service Center. These funtions include examination, marking, sorting, encodeing, balancing, and depositing of remittance items. Also served as an original entry or key verification operator. I also sort and count processed documents for batching Roy, UT

1084 S 1000 E APT 46

CLEARFIELD, UT 84015-1856

Home Phone: 801-***-****

Cell Phone: 801-***-****

***********@*****.***

GREAT CLIPS

Cosmetologist 8/1993 - 10/2010

I was responisble to open the store, ensure all the stations were stocked with nessasary products. I also ensured the cash register was balanced and stocked with the required cash for the days business. I cut, permed, styled hair, maintaining positive atitude and good customer relationships. I inventory,and stock shelves. i reordered iventory replenishment products as needed. At close of business, i was required to balance the cash register and total the days sales then i prepared a deposit slip

Ogden, UT

Education

Owatc

Medical coding program

Graduated 2015

office professional program Graduated: 10/2001

ogden, UT

stacie's beauty school

cosmetologist Graduated: 6/1993

ogden, UT

Morgan high school

High School Diploma Graduated: 6/1993

morgan, UT

Skills / Equipment

Attention to Detail Hand-Eye Coordination PowerPoint Cash Handling Internet Navigation Teamwork

Computer Literate Inventory Ten Key

Critical Thinking Medical Terminology Time Management Customer Service Microsoft Word Windows

Email OpenOffice WordPerfect

Food Preparation Organization

Additional Accomplishments

Learning everything from the begining and proud doing it! Licenses & Certificates

Food Handlers Permit

Cosmetology

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