Customer Service Sales
Resume:
Tiffany Sherrelle Keitt-Watford
*** ******* *** *********** ** 27360
************@*****.***
704-***-**** (cell)
Employment:
CVS (Pharmacy Technician)
Lexington,NC
Handles all types of medication
Provides all customers with prompt and courteous service with a smile
Checks out customers in the store and drive thru
Fills prescriptions (pills in bottles, labeling, proper capping, reconstituting)
Restocks medicine and store shelves and is familiar with medications
Executes the proper disposal of patient information and medication
Works at least 30 hours a week in pharmacy
Executes all safety precautions
Ensures customer satisfaction prior to ringing up sales
Runs cash register in the store as well as in pharmacy
Makes changes and processed credit/ATM cards and issued receipts
Answers phone with proper etiquette and knowledge of customer needs
Requests information or assistance using paging system
Greets customers and help with inquiries
Michael’s Arts and Crafts (cashier)
Salisbury, NC
10/2013-Present
• Greeted customers entering establishment.
• Provided all customers with prompt and courteous service with a smile.
• Maintained clean and orderly checkout areas.
• Answered customer inquiries and provided information on store procedures and policies.
• Quoted price and inform customer of total savings.
• Operated cash register by ringing up various purchases into the proper department per company policy.
• Made changes and processed credit/ATM cards and issued receipts.
• Suggested additional merchandise to customer at time of purchase.
• Ensured customer satisfaction prior to ringing up sales.
• Stocked store shelves and mark prices on shelves and items.
• Received payment by cash, check, credit cards, vouchers, or automatic debits.
• Issued receipts, refunds, credits, or change due to customers.
• Answered phone calls and transferring
Rite Aid (Pharmacy cashier/Pharmacy technician intern and store cashier)
Salisbury, NC
10/2012 – 02/2014
Handles all types of medication
Provides all customers with prompt and courteous service with a smile
Checks out customers in the store and drive thru
Fills prescriptions (pills in bottles, labeling, proper capping, reconstituting)
Restocks medicine and store shelves and is familiar with medications
Executes the proper disposal of patient information and medication
Works at least 15 hours a week in pharmacy
Executes all safety precautions
Ensures customer satisfaction prior to ringing up sales
Runs cash register in the store as well as in pharmacy
Makes changes and processed credit/ATM cards and issued receipts
Answers phone with proper etiquette and knowledge of customer needs
Requests information or assistance using paging system
Handles photo area
Greets customers and help with inquiries
Manages Western Union
Reason for Leaving: Got another job closer to home
Department of Veteran Affairs (Student Temporary Employment Program)
Salisbury, NC
6/2011 – 9/2011
Performed receptionist duties for the clinic.
Greeted and screened patients to determine actions required.
Notified providers of their scheduled appointments.
Performed other duties as assigned.
Reason for leaving: Position was temporary
Harris Teeter
Salisbury, NC
4/2008 - 4/2009
Greeted customers entering establishment.
Provided all customers with prompt and courteous service with a smile.
Maintained clean and orderly checkout areas.
Answered customer inquiries and provided information on store procedures and policies.
Quoted price and inform customer of total savings.
Operated cash register by ringing up various purchases into the proper department per company policy.
Made changes and processed credit/ATM cards and issued receipts.
Suggested additional merchandise to customer at time of purchase.
Ensured customer satisfaction prior to ringing up sales.
Stocked store shelves and mark prices on shelves and items.
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Weighed items sold by weigh in order to determine prices.
Sorted, counted, and wrapped currency and coins.
Requested information or assistance using paging system.
Offered customers’ carry-out service at the completion of transactions.
Reason for leaving: Started college
Education:
North Rowan High School
North Carolina Scholar and Honor Graduate June, 2010
Catawba College
Bachelors in Arts, Biology, Chemistry Minor December, 2014
RCCC (Joblink)
Job Readiness Certificate (Gold Level) May, 2012
RCCC (South Campus)
Pharmacy Technician Program (Completion) September, 2012
PTCB Certification June, 2015
Skills:
Speak, write, and understand Spanish (Secondary School level)
Basic Computer skills (typing, Microsoft Word, Excel, and Office, Diagram Creation, Power point, system operation etc.)
Marketing skills
Communication and Speaking skills
Customer service
Contact this candidate