Carlentz Francois
MSCIS, HRM, LLM
***** ** *** *****. #***, Miami, Fl 33169 786-***-**** **********@*****.***
OBJECTIVE:
To obtain a challenging position which will utilize my acquired skills, abilities, knowledge, and education with a company offering advancement opportunities?
QUALIFICATIONS/SKILLS:
Extensive experience in Training and Instructional Design, Marketing/Public Relations, Management, Human Resources, Business Development and Planning/Directing Events
Excellent organizational skills
Expert manager of people and resources
Ability to easily develop rapport with people of diverse backgrounds and experiences
People-oriented, team player with strong professional ethics
EDUCATION:
2006 LLM, Intercultural Human Rights / St. Thomas University
2005 Masters Degree in Human Resources Management / Webster University
2005 Masters Degree in Computer Information Systems /University of Phoenix
1996 Bachelors Degree in Sociology & Anthropology, International Studies/UM
PROFESSIONAL EXPERIENCE:
10/08-08/05/2015
Program Coordinator/Trainer, Miami Bridge Youth & Family Serv.
Provides leadership/direction and supervision to program staff
Monitors all written reports, statistical data
Coordinates work tasks and schedules
Recruit participants
Conduct staffing, in-service training, staff meeting and deliver training curriculum to client
Develops relationship with partners and community organizations
Assists in planning for program continuation
04/05-05/08
Outreach Specialist/Crisis Counselor, Switchboard of Miami, Miami, Fl (Helpline Services Department)
Responsible for organizing, coordinating and delivering the agency’s county-wide Outreach and Education activities to promote organization’s programs and services with a concentration on the Helpline department, reaching 500-2000 people monthly
Represent agency in all media outlets including television, radio and print
Facilitate psycho-educational and prevention groups within elementary, middle and high schools
Conduct In-Service Training sessions for new Helpline staff and volunteers including Disaster Response, Mental Health, Crisis Intervention, Disabilities Issues, Working with Adolescents and Families and Suicide
Serve as agency representative on appropriate committees and task forces
Work on the Helpline to provide information and referral, crisis intervention, and suicide prevention services via 24-hour, trilingual helpline
Worked with at risk youth and their families to provide individual, group and family services on Life Skills and Communication practices aimed at improving the relationship between parents and their children
Conducted science-based parenting skills workshops and Maintained extensive case notes/progress reports
02/05- 04/05
Program Consultant, Switchboard of Miami, Miami, Fl (Clinical Services Department)
Conduct contracted and specialized parent and youth workshops on HIV/AIDS, Substance Abuse and high-risk behaviors
Prepare monthly reports including individual records for all participants
Serve as agency translator for all Creole written materials
04/04-07/05
Human Resource Specialist, L& F Community Wellness, Miami, Fl
Responsible for managing the day-to-day operations of all Human Resource functions including the administration of the human resources policies, procedures and programs
Conducted responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment
10/04-12/04
Teacher, Lincoln Marti Middle School, Miami-Dade County School System, Miami, Fl
Responsible for assuring that all students learn the basic and essential skills at each grade level including instructional process, curriculum development, classroom management and student evaluation
Created a classroom environment conducive to learning by employing a variety of appropriate teaching strategies
Fostered student enthusiasm for learning and good study habits
Prepared substitute folder containing appropriate information as required by the principal
Identified and analyzed learning problems and recommended changes to improving student functioning and made internal and external referrals as appropriate
11/03-03/04
Instructor, Orlando Culinary Academy, Orlando, Fl
Instructed college-level courses in the areas of Business, English, French and Culinary Arts including concepts, techniques and applications
Prepared and delivered lectures and led classroom discussions
Administered exams and provided student feedback as needed
Conducted research and case studies in field of interest
Developed and supervised independent study opportunities for students
08/00-05/03
Teacher, Orange Center, Orange County Public Schools, Orlando, Fl
Developed purposeful and appropriate lesson plans that provided for effective teaching strategies
Planned and implemented a program of study designed to meet individual needs of students and which adhered to the district’s philosophy, goals and objectives as outlined in the adopted course study
Created a classroom environment conducive to learning by employing a variety of appropriate teaching strategies
Fostered student enthusiasm for learning and good study habits
Provided progress and interim reports as required
Prepared substitute folder containing appropriate information as required by the principal
Planned and prescribed purposeful assignments for paraprofessionals, tutors and volunteers as needed
Identified and analyzed learning problems and recommended changes to improving student functioning and made internal and external referrals as appropriate
Adapted teaching practices to better accommodate students with disabilities
07/96-05/99
Business Administrator, BMC Import & Export Company, Orlando, Fl
Planned, organized and administered programs and services of the organization including budgets, quality control, managing overseas contracts, communicating, contract negotiation, supervision of 35 employees, monitoring and reporting
Worked on trade development, seeking out markets and facilitating contacts and transactions between Orlando and Haiti based initiatives
AFFILIATIONS:
Human Relations/SHRM, Certified Hospitality Educator/CHE
LANGUAGES:
English, Creole, French
REFERENCES
Available Upon Request