Experience
Carlton Staffing – Champion Nissan of Katy
Administrative Assistant
October 2008 – March 2009
Answered calls, took messages.
Maintained lobby & assisted customers.
Sorted mail & FedEx packages.
Sunrise Assisted Living of Cinco Ranch
Move-In Coordinator
July 2008 – October 2008
-Assisting the Sales & Marketing team in managing the community's sales & marketing database
-Support marketing with tours & sales.
-Make FOCUS calls to possible residents.
-Maintaining appropriate sales collateral, coordinating and obtaining all required move-in paperwork and preparing the resident's administrative file.
-Meet with families to collect paperwork & educate on procedures in the community.
-Conduct the resident's orientation to their new home at Sunrise and ensure each resident's move-in to their new home at Sunrise is smooth and successful.
-In charge of billing changes.
Sunrise Assisted Living of Cinco Ranch
Head Concierge
April 2007 – July 2008
*Was promoted to Move-In Coordinator in July 2008
-Answer multi line phones in a professional manner.
-Support marketing in tours & sales.
-Maintain products & supplies.
-Schedule transportation for the residents.
-Make appointments for the salon for residents.
-Assist with employment by calling candidates for interviews.
-Assist in creating important documents such as the Resident Handbook.
-Train any new concierge of the job responsibilities and help make work schedule for part-time concierges.
-Assist the community coordinators with any assignments or projects they needed on a daily basis.
Cinco Ranch Library
Library Clerk
August 2006 – April 2007
-Answering multi line phones in a professional manner.
-Serves as first point of service for patrons entering the building or calling the library for assistance.
-Assists with training and supervision of part-time Library Clerks.
-Charges/discharges library materials using an automated system.
-Uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks.
-Inputs and maintains patron data in automated circulation system.
-Maintains patron records; Issues library cards; Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
-Routinely loads/unloads bins of library materials weighing up to 25 pounds.
-Receives, sorts and processes new, existing and/or donated delivery items.
-Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
-Orders supplies, processes, mends and cleans books and/or AV items.
Kelly Services - Unocal
Contracts Administration Assistant
May 2005 – November 2005
- Updated insurance information in the Contracts Database.
- Reviewed reports & send out letters of discrepancy or expiration.
- Send contracts to vendors for signature.
- Created newly organized file room resulting in improved access.
- Filed transaction confirmations & other contract documents.
- Communication with clients in a professional manner in person & thru correspondence.
- Helped with employee administration, timesheet processing, etc.
- Researched topics & prepared synopsis reports.
Pump It Up of Katy
Party Attendant
October 2004 – May 2005
-Assists with check-in procedures for the party and starting the party properly.
-Ensures that each party starts on time.
-Presents the Safety Video before each party.
-Ensures the safest environment possible in the Arenas.
-Interacts with the party by organizing games.
-Implements any and all procedures during an emergency.
-Oversees, guides and communicates with the party host about all Arena related activities.
-Checks and cleans the Arenas and all equipment after each party.
Education
Lone Star College of Cy-Fair
2006-2008
General Studies with some business courses
Cinco Ranch High School
HS Diploma 2005
Dual credit courses in Accounting, Business Administration & International Business Law