REBECCA A POWELL
*** **** ***** ***, *** *, NORFOLK, VA 23505
*********@*******.***
OVERVIEW
Personable Administrative Specialist versed in organizing all pre-employment training for incoming candidates, as well as performing extensive background checks and benefits. Motivated individual accomplished in managing and attending to office/ staffing, event coordination, planning, time tracking and implementing standard processes. Worked with six upper level executives in various areas of need while supervising a team of entry level employees.
New employee orientations
Unemployment claims/DCSE
Payroll spreadsheets
Multi-task/multi-line phones
Skip tracer
Human resources management
Organized
Exceptional interpersonal skills
Benefits Administrator
Employee relation
Workers compensation
FMLA, EEOC, ADA, STD/LTD
Accident investigations
Office manager/budget
Staffing and recruiting
Maintains confidentiality
Office manager/dept. budget
Payroll changes
Annuity plans-TIAA CREF, FIDELITY, LINCOLN
Staffing and recruitment
Recruitment/retention
ADP module
EDUCATION
University of Phoenix Tempe, AZ 2010-2014
Bachelors of Science in Business: Human Resource Management/Personnel Administration Completed: 13Sep2014
COMPUTER SKILLS
Microsoft Office(Word, Excel, PowerPoint, Access, Publisher, Visio)
State HRIS-PMIS, BES, CIPS, CARS
IFAS, DATATEL and Colleague Financial (in-house systems
VNAV-Virginia Retirement Navigations System
York Liquid Web interface/visual records
RMS
ADP
PROFESSIONAL EXPERIENCE
Office Team Staffing Norfolk, VA
Advance Marine Preservation, HR Asst. 4day assignment
COA, VA Beach, VA, Office Admin, 03/23/2015 to 4/17/2015
Liberty-Sources PBC, Hampton, VA, HR Asst., 5/13/2015 to pres.
Assisting employees with health enrollment, changes, updates and short term disability
Working in ADP system time/attendance and payroll, also on boarding
Office Administrator, assist in employee related issues
Office Administrator duties
Norfolk State University Norfolk, VA 2005-2014
Jan 2015 to present
Titles: HR Analyst II-General Coordinator Supervisor/Office Manager I
(other titles held during tenure)
HR Analyst II/Administrative Office Specialist III/Administrative Office Specialist II
Managed HR office which included providing leadership to the front office personnel, dept. budget and reports, attend meetings/ schedule traveling.
Planned travel arrangements for 6 executives and staff.
Managed the receptionist area, including greeting visitors and responding to telephone and
In-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Maintained an up-to-date department organizational chart.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated working relationships with co-tenants and building management.
Posted open positions on company and social media websites.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Handle multi-line phones, coordinated all department functions for employees.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Supported the HR staff and other executive level employees
Event Coordinator for department for training, events and meetings Recruitment of staff(Administrative Specialist/hourly-wage) with Generalist Liaison for the university in meetings with other agencies and providers Supervised all processes and
transactions in the state HRIS
Assisted with implementation of new process, procedures and policies for human resources
Created step by step guideline for benefits processes, reports and recording.
Conducted new hire orientations, exit interviews, retirement meetings (by dept. request).
Processed health benefit enrollments and changes Benefits Employee System (BES). Requested personnel files as needed for transfers.
Fostered the personnel files storage accurately and confidentiality.
Bank of America Norfolk, VA 1998-2005
Titles: Data Entry Support Clerk
Customer Service Support Rep.
Provided customer service for credit card holders
Inbound and outbound calls
Credit Card maintenance
Quality assurance
Process training with associates for development
ACCOMPLISHMENTS
Reduced workers compensation claims by 12%
Revamped the orientation process for all new hires. Co-Designed a standard exit process that was implemented permanently for employees separating form the agency.
Rebuilt trust among employees seeking assistance from HR
Personal accomplishment of four promotions (NSU) of hard work, dedication with strong work ethics
Maintained the umbrella of benefits for five years as the only benefits personnel for the 1300+ employees