REBECCA A POWELL

*** **** ***** ***, *** *, NORFOLK, VA 23505

757-***-**** or 757-***-****

act6a4@r.postjobfree.com

OVERVIEW

Personable Administrative Specialist versed in organizing all pre-employment training for incoming candidates, as well as performing extensive background checks and benefits. Motivated individual accomplished in managing and attending to office/ staffing, event coordination, planning, time tracking and implementing standard processes. Worked with six upper level executives in various areas of need while supervising a team of entry level employees.

New employee orientations

Unemployment claims/DCSE

Payroll spreadsheets

Multi-task/multi-line phones

Skip tracer

Human resources management

Organized

Exceptional interpersonal skills

Benefits Administrator

Employee relation

Workers compensation

FMLA, EEOC, ADA, STD/LTD

Accident investigations

Office manager/budget

Staffing and recruiting

Maintains confidentiality

Office manager/dept. budget

Payroll changes

Annuity plans-TIAA CREF, FIDELITY, LINCOLN

Staffing and recruitment

Recruitment/retention

ADP module

EDUCATION

University of Phoenix Tempe, AZ 2010-2014

Bachelors of Science in Business: Human Resource Management/Personnel Administration Completed: 13Sep2014

COMPUTER SKILLS

Microsoft Office(Word, Excel, PowerPoint, Access, Publisher, Visio)

State HRIS-PMIS, BES, CIPS, CARS

IFAS, DATATEL and Colleague Financial (in-house systems

VNAV-Virginia Retirement Navigations System

York Liquid Web interface/visual records

RMS

ADP

PROFESSIONAL EXPERIENCE

Office Team Staffing Norfolk, VA

Advance Marine Preservation, HR Asst. 4day assignment

COA, VA Beach, VA, Office Admin, 03/23/2015 to 4/17/2015

Liberty-Sources PBC, Hampton, VA, HR Asst., 5/13/2015 to pres.

Assisting employees with health enrollment, changes, updates and short term disability

Working in ADP system time/attendance and payroll, also on boarding

Office Administrator, assist in employee related issues

Office Administrator duties

Norfolk State University Norfolk, VA 2005-2014

Jan 2015 to present

Titles: HR Analyst II-General Coordinator Supervisor/Office Manager I

(other titles held during tenure)

HR Analyst II/Administrative Office Specialist III/Administrative Office Specialist II

Managed HR office which included providing leadership to the front office personnel, dept. budget and reports, attend meetings/ schedule traveling.

Planned travel arrangements for 6 executives and staff.

Managed the receptionist area, including greeting visitors and responding to telephone and

In-person requests for information.

Designed electronic file systems and maintained electronic and paper files.

Maintained the front desk and reception area in a neat and organized fashion.

Served as central point of contact for all outside vendors needing to gain access to the building.

Planned meetings and prepared conference rooms.

Maintained an up-to-date department organizational chart.

Dispersed incoming mail to correct recipients throughout the office.

Supplied key cards and building access to employees and visitors.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Facilitated working relationships with co-tenants and building management.

Posted open positions on company and social media websites.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Handle multi-line phones, coordinated all department functions for employees.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Supported the HR staff and other executive level employees

Event Coordinator for department for training, events and meetings Recruitment of staff(Administrative Specialist/hourly-wage) with Generalist Liaison for the university in meetings with other agencies and providers Supervised all processes and

transactions in the state HRIS

Assisted with implementation of new process, procedures and policies for human resources

Created step by step guideline for benefits processes, reports and recording.

Conducted new hire orientations, exit interviews, retirement meetings (by dept. request).

Processed health benefit enrollments and changes Benefits Employee System (BES). Requested personnel files as needed for transfers.

Fostered the personnel files storage accurately and confidentiality.

Bank of America Norfolk, VA 1998-2005

Titles: Data Entry Support Clerk

Customer Service Support Rep.

Provided customer service for credit card holders

Inbound and outbound calls

Credit Card maintenance

Quality assurance

Process training with associates for development

ACCOMPLISHMENTS

Reduced workers compensation claims by 12%

Revamped the orientation process for all new hires. Co-Designed a standard exit process that was implemented permanently for employees separating form the agency.

Rebuilt trust among employees seeking assistance from HR

Personal accomplishment of four promotions (NSU) of hard work, dedication with strong work ethics

Maintained the umbrella of benefits for five years as the only benefits personnel for the 1300+ employees

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