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Quality Assurance Manager

Location:
Lake Worth, FL
Posted:
April 02, 2016

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Resume:

ERIC THEW

**** ******* ****

Lake Worth, FL *****

561-***-**** • e-mail: act66r@r.postjobfree.com

SKILLS SUMMARY Experienced Information Technologist with years of experience and vigor.

Roles included Quality Assurance with Homes.com and BeQuick Software.

Technical account manager, content manager with Travelocity.

Recent experience:

15 years in manual testing, 2 years automated testing using testing tools, test scripts.

EDUCATION

Palm Beach State College Boca Raton, Florida

B.S., currently seeking degree in IT Forensics – 2016 Anticipated. 4.0 GPA

Palm Beach State College Lake Worth, Florida

A.S., Computer Information Systems Analysis, 2002

A.A., General Education, 2002

SKILLS SET QA SKILLS:

Testing Methodologies:

System Testing, Stress Testing, Load Testing, Reliability Testing, Feature Testing, Acceptance Testing, Functionality Testing, Validation

Scripting Tools:

Java, SQL, Unix Shell Scripting, Perl Scripting, VB Scripting

Systems:

Unix, Linux, Windows

ADDITIONAL SKILLS:

Data Integrity and Management, SQL, Unit Tests, HTML, Cascading Style Sheets, Javascript, Photoshop, Paintshop Pro, Search Engine Optimization, Content Management, Perl, Microsoft Office Products, Adobe PDF’s, Unix, DOS, XML, Scripting Languages, Assurance Test Cases, Forensic Test Tools, PC, Mac Platforms, Risk Management.

EXPERIENCE Backroom Logistics

Target

Dates: (10/2015 – current), attending Palm Beach State IT Forensics

• Backroom inventory quality assurance. Tools: PDA scanner, myDevice to kept merchandise in stock, organized and accessible.

T3 Trading Group

Dates: (5/2015 – 9/2015), attending Palm Beach State IT Forensics

• Assisted in Website and Series 56 Training for Prop Trading courses.

Quality Assurance Engineer

BeQuick Software

Dates: (6/2012 – 5/2015)

• Software QA tester with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes that led to identifying and correcting software defects, resulting in improved client satisfaction.

• Qualifications include 15 years of QA software testing experience and 10 years of software development, 5 years user-acceptance testing experience and 2 years auto testing using testing tools.

• Backed by strong education credentials including a computer science degree (2016 anticipated), advanced command of various testing suites, agile methodologies and monitoring tools; Jira ticketing system; and cross-platform skills in Windows, Linux and Unix.

(QA) Quality Assurance Specialist

eNeighborhoods, Inc. (Homes.com)

Dates: (2005 – 2012)

• CSR Quality Assurance specialist to assure eNeighborhoods product are tested

and released successfully. Additional duties were as a RE/MAX Lead Street Agent Website and MLS Connect issues. Managed domain process when testing, setting up RE/MAX websites for agents that needed a domain.

• Awarded 5 years Appreciation of Service and Good Neighbor Award

Technical Account Manager, Content Manager

World Choice Travel, (Travelocity.com)

Dates: (1999 – 2005)

• Assisted affiliate members with technical issues and challenges that arose when using WCT, Travelocity booking engines. Assisted affiliates in integrating WCT, Travelocity booking engines into their websites. Created HTML headers, footers and recommended style sheet usage. Worked with marketing and other various internal departments on IT projects.

• Hotel Data Integrity for the World Choice Travel’s hotel database which includes 57,000 hotel records and well as many different GDS, Net Rate supplier sources.

• Primary Architect and web master: for World Choice Travel.com (Corporate Site) http://www.wctravel.com; as well as World Choice Travel Sabre B2B Site: http://www.wctravel.com/sabre - two very successful Corporate Web Sites.

• Designed SEO Basics Manual: The manual is used by affiliates looking for SEO assistance. http://www.wctravel.com/seomanual

• Created hotel brochures for 7000 hotel brochures currently featured online.

• Plus other core IT projects and innovation completed. QA Testing.

• Awarded 5 years Appreciation of Service

Prior Restaurant experience: Prep-Cook/Cook (1992-2002)

References available on request.

Please contact me if interested. 561-***-**** or act66r@r.postjobfree.com Thanks!



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