Sarabjit Singh
**** *** ****** • Floral Park, NY 11001 • 718-***-**** • ********.*****@*****.***
Project Manager/Business Analyst (Consultant)
Accomplished business analyst possessing well-developed skills and experience in evaluating and improving business systems and processes as well as experienced Project Manager carrying experience Managing a team of employees and defining roles; as well as assigning tasks for successful completion of company requirements. Experienced in mitigating issues, and risk management along with Business to Business and Business to Consumer knowledge and expertise. AREAS OF EXPERTISE
Microsoft Office Suite including MS Project, PowerPoint, Visio, and Excel, Bloomberg, Share Point, Outlook, VBA, Pivot Tables, VLookups, Cisco Web Ex, Heat Alert Monitor (Call Logging), B2B, B2C, SQL (knowledge)
PROFESSIONAL EXPERIENCE
American Eagle Outfitters, Inc. Warrendale, PA
Business Analyst 2015 – 2016
• Analyzed Business processes to understand company objective and initiative for Project
• Primary role in Issues Management to track and resolve issues on a Weekly basis for which Heat Alert Monitor (Call logging) was the primary tool
• Maintained Effective Communication within entire department of focus for the Project to stay on top of Weekly deadlines and project timeline
• Played a crucial role in Team Meetings held on a daily to Weekly Basis to discuss current and future objectives
• Coordination between multiple teams and individuals ranging from the Senior Director, to District Managers and down to retail Store managers for American Eagle Outfitters
• Created documentation to cite new fixes and methods of resolution and updated the company Share Point site
• Responsible for analyzing the deployment of new products and for the implementation of new business procedures and processes from Corporate to Retail areas of the company. Analyzed business processes at American Eagle Outfitters to effectively understand the transition of current business process to future business processes. Defined issues as they were detected and reported, analyzed the problem and followed up with the appropriate personnel to come up with possible solutions and for its resolution. Attended and drove team meetings to discuss issues and follow-ups in order of priority. Prioritized issues based on impact to the current Business Processes and performed constant thorough analysis on the issues and what areas will be impacted; and defined strategies such as: how to tackle the issue, who will be responsible for specific tasks which will aid in its resolution, and maintained effective follow-ups for progress.
Greatbatch, Inc. Buffalo, NY
Project Manager 2014 – 2015
• Managed two Projects side by side with budgets totaling $ 1M
• Analyzed client requirements, prioritized tasks, identified dependencies, designed solutions
• Defined scope, established budget, developed timeline, scheduled deliverables, wrote charters
• Built teams, defined roles, managed resources, coordinated meetings, evaluated risks & issues
• Facilitated team collaboration & fostered communication; created and managed action item databases
• Coordinated critical activities, managed engagements & expectations, secured timecritical approvals
• Functioned as interface to users & Stake Holders; oversaw releases & updates; reported status
• Developed plans, managed & administered projects, coordinated IT programs, delivered results
• Managed flow of Information between Stake Holders and IT Team, along with documentation and deliverables of the Projects
• Complied with Company Standards for reporting day to day activities to higher authority and monitored all representatives of the Team which included but not limited to: o Weekly Status Report distribution
o Reporting Project Status and Identifying Risks on a weekly basis to PMO ( Project Management Office) Director
o Worked alongside Senior Personnel and Director of ERP Department to discuss and monitor Path of Projects
o Worked together with Project Team to track and mitigate identified Risks on a Weekly Basis
o Scheduled and Coordinated all Meetings held throughout the Life of the Projects College Club New York, NY
Vice President, City College Bhangra Club (CCBC) 2011 – 2012
• Organized campus presentations and various events for multicultural organization
• Choreographed and facilitated dance routines
• Raised awareness for north Indian culture which was the basis of the club, and the origin of the performances given by dancers to audiences
EDUCATION
Queens College, City University of New York Flushing, NY Bachelor of Arts in Economics 2014
City College, City University of New York New York, NY Undergraduate Liberal Arts Studies 2011