State University Assistant
Resume:
Syreeta Ghee Sarpong
**** **** **** **********, ** 36116
334-***-**** **********@*****.***
OBJECTIVE
Seeking employment as the where I can serve others, gain knowledge, and grow in my career. Thus, helping the university grow, succeed, and accomplish its goals and mission.
EDUCATION
Alabama State University
B.S. Business Administration/ Montgomery, AL May 2004
Computer Information Systems
Tuskegee University Tuskeegee, AL August 2012
M.S. Agricultural and Resource Economics
PROFESSIONAL EXPERIENCE
Tuskegee University
Coordinator of Instituional Effectiveness Tuskegee, AL June 15-December
Worked with team to assist Academic Programs areas on campus with uploading goals and objectives for each unit into compliance assist (CampusLabs-software used for Accreditaiton purpose)
Worked with University registrar to report data (surveys) on undergraduate and graduate student data
Assisted team with working with different Academic Areas on ways to capture best results to assess Institutional Development
Worked with IPEDS (Intergrated Postsecondary Education Data System) key holder with reporting university data
Alabama State University Technology Department Montgomery, AL March 2014 – June 2015
Service Desk Analyst (Full-Time 40+ Hours Weekly)
Assisted with managing all falculty staff members campus solutions forms and financial solution forms for Southern Association of Colleges and Schools (SACS) accreditation purpose
Research and recommened selected university help desk system that was proposed by SACS
Provide analysis to Vice President (VP) of Technology on over 500 PC operating systems
Present powerpoint presentation to VP on findings found through investigation on different projects/userdesk software and providing recommendations
Routinely contact Universities Information Technology (IT) departments throughout the state of
Alabama to discuss the most efficient and effective methods being implemented in IT
Work with a team to implement marketing and branding strategies for Alabama State University’s service desk system
Provide minor assistance to students who are having wi-fi issue in the residential halls
Assist students and falculty who are having issues logging into Hornetsweb/Peoplesoft system by resetting their password in the Peoplesoft Campus Solutions Portal
Provide recommendations for students who are unable to view unofficial transcrips or 1098T tax forms in the Peoplesoft system
Assist as a service desk analyst
Help staff who are having issues using rightfax fax software to fax documents
Alabama State University Montgomery, AL 2009-2014
Academic Computing (Full-Time 40+ Hours Weekly)
Analyzed data from academic surveys provided by Alabama State University Office of Residential Life
Presented analysis to Vice President of Student Affairs and Director of University Housing
on the correlation between retention and residential hall academic labs students’ success
Analyzed dated from academic surveys provided by Alabama State University Office of Student
Activities
Provided and analysis to Vice President of Student Affairs on the correlation between academic activities and students’ success
Assisted Assistant Vice President of Technology with maintaining students and faculty password reset in Blackboard
Provided recommendations for faculty and students who were unable to view courses in Blackboard
Assisted Assistant Vice President of Technology and some of the university accreditation team with technical assistance dealing with some accreditation documents
Managed 2 Federal Work Study students
Tuskegee University Tuskegee, AL May 2011- July 2012
Graduate Research Assistant (Part-Time 20-25 Hours+ Weekly)
Investigated individuals’ knowledge and perceptions on financial education and
understanding of financial terms, participants’ responses to general finance behavior
and participants’ responses to asset building issues
Went to several activities throughout the Alabama Black Belt hosted by county extension agents to speak with low-income individuals about socioeconomic factors hindering economic empowerment
Visited local business establishment in low-income areas to discuss ways we could collaborate to
address asset poverty
Spoke at local churches and community centers throughout the Black Belt region discussing the importance of financial education on indivduals long term financial freedom success
Urged that a reliable means of transportation, owning a house, or establishing a small business, retirement, and education goals are important issues that must be addressed in the low-income
communities.
Worked with a team of decision makers to discuss potential policies that could be implemented to assit low-income individuals gain financial independence
Alabama State University Montgomery, AL November 2007-2009
Residential Life Academic Lab Coordinator (Full-Time 40+ Hours Weekly)
Worked with a team to market academic labs and living learning centers
Reported findings to the living and learning coordinator on the impact academic
software/programs have on retention
Studied other tutorial centers throughout the city and implemented some of those ideas into
Alabama State University academic living and learning centers
Managed 10 Federal Work Study students
Abercrombie and Fitch Montgomery, AL March 2007- November 2007
Retail Manager (Full-Time 40+Hours Weekly)
Helped with inventory/asset control
Assited with bank deposits and opening/close of business (count money)
Managed 5 employees during each shift
State of Alabama Internship Montgomery, AL January 2006-July 2006
Administrative Assistant
Assisted Director with administrative work
Helped mailing area sort out mail
Provided professional customer service to customers
Monroe County Courthouse Monroeville, AL May 2003- August 2003
Accounting Internship (Part-Time 20-25 Hours Weekly)
Assited chief administrator with inputting County Budget in Microsoft Excel
Helped administrator with inputting financial reports in Microsoft Excel
Answered phone, copied and filed important documents
Assisted operator with transferring calls
Admission Department Assistant Consultant Montgomery, AL January 2016- April 2016
Assistant Consultant
Assited consultant hired by Alabama State University to work with Director of Admissions
Helped consultant research best noel levitz practices to be implemented in enrollement mgt
Assisted with ideas to help the enrollement mgt process flow efficiently and effectively
Helped consultant with any additional duties assigned
ADDITIONAL QUALIFICATIONS
Thesis Title
An Analysis of Perception on Financial Education and Asset Building in the Alabama Black Belt
Publication
Tackie, Nii, Syreeta Sarpong, Ntam Baharanyi, Henry J. Findlay, 2012. “An Analysis of Perception on Financial Education and Asset Building in the Alabama Black Belt”, Asian Economic and Financial Review, 2(8): 935-951
VOLUNTEER WORK
Research Assistant
Tuskegee University Cooperative Extension Program, May 2011-Present
Assited Dr. Bahanrani and team with some recommendations for the Supplement Nutrition Assistance Program (SNAP) portion of the 2008 Farm Bill
COMPUTER SKILLS
SPSS, Microsoft Powerpoint, Microsoft Excel, Microsoft Word,Oracle Peoplesoft Enterprise, Surveymonkey, and Blackboard
REFERENCES
Mr. Melza Cook
**********@***.***
Dr. Ntam Baharanyi, Extension Assistant Administrator and Professor
Morrison-Mayberry Hall, Cooperative Extension Program, Tuskegee University, Tuskegee, AL 36088
********@****.********.***
Mr. Willie Carlisle, Cyber Technology Consultant (ASU)
3542 Malaba Road, Montgomery, AL 36116
********@*****.***
Dr.Henry J. Findlay, Director of Program Development and Professor
Tuskegee University Continuing Education Program Kellogg Hotel & Conference Center, Tuskegee University, Tuskegee, AL 36088
*******@****.********.***
Dr. Nii Tackie, Extension Economic Development Specialist and Professor
Morrison-Mayberry Hall, Cooperative Extension Program, Tuskegee University, Tuskegee, AL 36088
*******@****.********.***
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