Manager Operations

Charles A. (Tony) Attales

*** ******* ***, ***** ** 29033

M: 254-***-****

*******.*******@*****.***

Senior Operations Leader with extensive experience in talent development, problem solving, planning and execution of complex operations. Seeking a leadership role in manufacturing, distribution, or supply chain.

EDUCATION

Louisiana State University, Baton Rouge, LA, 2004 Masters of Arts in Military History

McNeese State University, Lake Charles, LA, 1990 BS in Biology Education

US Army Command and General Staff College 2002 Fort Leavenworth, KS

EXPERIENCE:

Amazon.com

Senior Operations Manager Columbia, SC 04/15 to Present

Senior level manager for Outbound Operations at a Large Sortable Fulfillment Center in Columbia, South Carolina. Responsible for the planning, coordination and execution of all outbound operations to include labor planning, safety training and culture establishment, quality control, and setting and reaching productivity goals. Supervise a team of 5 Operations and 20 Area Managers and up to 3000 fulltime and seasonal associates.

Built a team of high performing managers that increased the year over year productivity by more than 20% and improved the ranking among peer sites from 13 to 3 in the network.

Established a safety culture that reduced the year over year accident and incident rate at the facility by more than 50%.

Worked closely with 2 Operations Managers as they prepared for their successful promotion interviews to Senior Operations Managers.

Operations Manager Spartanburg, SC 05/14 to 04/15

Night Shift Operations Manager for Outbound Operations at a Non-Sortable Fulfillment Center in Spartanburg, South Carolina. Supervised 6 Area Managers and over 500 regular and peak season Associates in the Pick, Sort, Pack and Ship areas of the Outbound Department across both the front and back half shifts. Train subordinate managers and leaders to be experts in their jobs and functional in the job of their superiors.

Selected to lead a start-up assistance team in Ontario, CA to train a new facility in Amazon Non-Sortable operations.

Took over an underperforming night shift and made it the top performing shift in the facility in less than 3 months, more than doubling the units per man hour and increasing productivity from 81% to 105% to plan.

Operations Manager Jeffersonville, IN 9/12 to 05/14

Manager for Outbound Operations in a Large Sortable Apparel Fulfillment Center in Jeffersonville, IN. Supervise 5 Area Managers and over 1500 peak season Associates in the Pick, Sort, Pack and Ship areas of the Outbound Department. Serve as the ship department supervisor across all departments, to ensure standard work across all outbound shifts on the dock. Train my subordinate managers and leaders to be experts in their jobs and functional in the job of their superiors. Lead the department in customer focus - getting the correct order to the right customer on time as inexpensively as possible.

Led a project that reduced time spend stowing product by 20% and saved the company over $5 million a year in labor hours.

Worked closely with Area Managers and Process Assistants to ready them for growth in the company. In 4 months, had 2 AMs and 1 PA selected for promotion to Operations Managers and Area Manager.

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US ARMY

Battalion Commander Ft Hood, TX 05/10 to 09/12

1st Battalion 291st Aviation Regiment - Senior level manager for 41 highly experienced aviation professionals. Responsible for the operational planning, logistical support, and execution of deployment training for all Army Reserve and National Guard aviation units consisting of over 250 helicopters and more than 4,000 personnel.

Certified for deployment seven US Army aviation units, consisting of more than 100 helicopters and more than 1500 personnel, for service in Afghanistan and Iraq.

Branch Chief Washington, DC 07/08 to 05/10

Capabilities and Requirements Directorate, Department of the Army, Pentagon. Supervised a team of 6 action officers constituting the Combat Arms Branch. The branch coordinates and synchronizes the requirements documents for all US Army aviation, artillery, air defense, armored vehicles, personal weapons, and Soldier protective equipment systems as well as requesting approval, resource allocation and rapid fielding of urgently needed equipment to forces in combat.

Identified as Top Branch Chief and Requirements Officer in a department of 26 personnel

Selected over more senior officers to represent the US Army at a critical requirements. development conference at the North Atlantic Treaty Organization (NATO) in Belgium.

Division Aviation Ops Officer Ft Stewart, GA / Iraq 08/06 to 07/08

3rd Infantry Division. Managed a team of 25 personnel dedicated to the efficient planning, coordination, synchronization and integration of all aviation assets in support of the 25,000 Soldiers in the 3rd Infantry Division. Supervised and approved the daily mission allocation, as well as the personnel and equipment manifesting, for 116 attack, medical evacuation, utility and cargo helicopters.

Moved more than 110,000 personnel and 4,000 tons of equipment over a 14 month period in combat without personal injury or equipment loss.

Arabian Peninsula Ops Officer Tampa, FL / Qatar 08/03 to 08/06

United States Central Command (CENTCOM). Planned and coordinated multiple Joint-Service, Multi-National, and Inter-Agency contingency and crisis operations for 11 countries in CENTCOM including Egypt, Saudi Arabia, Syria and Iran.

Appointed over higher ranking and more experienced officers to lead a high visibility Operational Planning Team.

Handpicked to support the Deputy Commander of CENTCOM during his engagement with the King of Jordan by serving as a key member of his traveling team.

Identified in the top 3 of 175 plans officers in CENTCOM.

Operations and Executive Officer Republic of Korea 08/01 to 08/03

6th Cavalry Brigade - A combat brigade consisting of more than 1,500 personnel, 48 helicopters and 40 air defense missile systems. As the Executive Officer, established procedures and supervised the logistical, intelligence and personnel operations of the brigade.

Orchestrated the movement of more than 700 personnel and 48 helicopters into and out of the ROK during a unit rotation with no reduction in the effectiveness of the brigade.

Managed the movement of 40 air defense missile systems into and out of the ROK during an equipment upgrade with negligible change to mission readiness.

As the Operations Officer, developed and implemented plans for the basing, fielding and tactical operations of the brigade.

Managed an 11,000 hour, $25 million annual flying program and allocated funds and resources between two helicopter units ensuring fully trained and ready personnel.

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