Customer Service Sales

JAMES ELEANYA

EXPERIENCE

Software House International (SHI Corp) June 2015- Present

Inside Sales Account Manager

Providing customer quotes and fulfilling customer purchase orders

Act as liaison between the customer and vendor by negotiating pricing

Upsell any upcoming customer renewals

Provide excellent customer service and answer customer inquiries on products

Continuous learning of new products and direction of the technology world

Freeman Marketing Inc. Jan 2015- Mar 2015

Sales Executive

Upselling service products to customers face to face

Knowledge in products and presenting to potential customers how they can save money with our company

Everas Community Services June 2014- June 2015

Residential Specialist

Supporting clients with daily life routine such as community outings/recreational events

Administering and supervising clients medications

Maintaining and keeping proper records of daily events

Seton Hall University May 2011- May 2014

Head Desk Assistant

Partnership for Children of Essex Aug 2013- April 2014

Intern, Case Manager

This is a non-profit organization dedicated to helping and serving children with mental and behavioral issues.

Christ Church Community Development Corporation Feb 2013- May 2014

Intern

Spring internship where I assisted in their Next Step Program which was a program that provides meals, phones and showers to the homeless guests.

EDUCATION

Seton Hall University, South Orange, NJ, 2014

Bachelor of Arts in Social Work

EXTRA-CURRICULAR

Epsilon Nu Tau National Conference

Chief Operating Office of Epsilon Nu Tau

Secretary of Student Social Work Association

SKILLS

Proficient in the use of CRM software

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