Oracle Database Administrator
Resume:
Damon McCain
** ****** **** ********** ******** *9709
************@*****.***
Oracle Database Administrator
Qualifications Profile
Hands-on, analytical, and multifaceted Oracle certified administrator, with strong background in Windows- and UNIX-based production
support, technical operations across data centers and application/system development. Equipped with proven track record of efficiency
gains, continuous improvement, strong design, modification, automation and capitalization of Oracle technology. Adept at
troubleshooting architecture infrastructure, application platforms and resolving technical issues. Highly familiar with all aspects
of the design testing and implementation of new and innovative technologies with extensive business user experience.
Areas of Expertise
Clustered Server Architecture Configuration Multiple Code-based Platforms Development Database and Application Administration
Systems Monitoring Overall Process Improvement Business End-User Experience
Technical Skills
Language and Database
Java .NET SQL Visual Basic Oracle Shell Scripting Perl Scripting RegEx
Front-End Web Servers
Apache and IIS
Application Monitoring Tools
New Relic Splunk SiteScope
Cloud-based environments
AWS (Amazon Web Services)
Tools and Platforms
2-way SSL handshake Oracle Database Installation Clustered-Server Architecture JBOSS IBM Messaging Apache Tomcat
Microsoft IIS VMware vSphere F5 load Balancing Models Agile Scrum Environment Java Environment Citrix Platform Windows
Command-Line PowerShell
Telnet Cron Jobs
Professional Experience
Capital One Bank, Wilmington, DE
Production Support Analyst, Tier 2
2011–Present
Carry out the maintenance, management, security, administration, and availability for the production systems on Windows and UNIX
platforms.
Execute application failover during disaster recovery tests to assure appropriate recovery functionality to backup sites.
Implement multiple coding languages such as Java and .NET, while coordinating with 3rd tier developers for code fixes.
Administer and support the fraud monitoring systems, financial applications, and external customer-facing applications, such as the
bank's website.
Work collaboratively with 3rd party vendors and internal application developers to map out server specifications encompassing the
amount of memory, CPU, disk space, appropriate operating system platform and end-to-end architecture setup to align with business
needs.
Issue configuration changes of Java properties files on front-end Apache-based web servers and middleware application servers with
the appropriate endpoints and SOAP calls in the bank's production environment.
Configure 2-way SSL authentication between servers and clients to comply with bank security standards.
Guarantee that the system availability targets and service level agreements are met.
Support team members with regard to new architecture solutions to ensure the most efficient and cost-effective configurations.
Identify technical issues including application security or vulnerability issues; generate effective solutions as well as taking
proactive measures to prevent application and system failures.
Career Highlights
Obtained CIO 100 award for Business Intelligence and Fraud Prevention for ING Direct Bank by implementing the SilverTail Systems
fraud monitoring analytics tool project accomplished by the Fraud Monitoring department which resulted in the accumulation of
approximately $7M bank’s savings in fraud losses in 2011.
Spearheaded the implementation for a new architecture platform that uses API calls to interface with databases, middleware platforms,
and various applications which allows more flexibility, scalability, and cloud-based capabilities which ultimately led to a more
stable environment, more efficient code processing and faster web-browser rendering for Capital One bank.
Demonstrated multiple industry expertise by producing a case management system as the technical solutions design architect for the
bank’s fraud department which aggregated several fraud monitoring system feeds into one centralized endpoint application for better
account activity tracking, issue assignment, report building, and case management.
Additional Experience
ING Direct Bank, Wilmington, DE
Manager Customer Security and Fraud Monitoring Departments
2008–2011
Managed team of fraud associates to monitor the accounts of our customer base for money laundering, account takeovers, and other
fraudulent activities.
Demonstrated industry expertise by leading multiple fraud modeling projects which ultimately prevented several million dollars in
fraud attempts through maintaining security policies and procedures, producing and administering training materials on fraud
investigations, maintaining appropriate service level agreements, and compliance.
Established and maintained relationships with the IT Development teams to write fraud monitoring alerts using SAS code as well as to
implement this effort into new fraud monitoring systems.
ING Direct Bank, Wilmington, DE
Assistant Manager Service and Mortgage Departments
2006–2008
Played a key role in mentoring associates on selling mortgages, home equity lines and investment products based on industry
standards, creating training materials for the department and servicing accounts for our customer base.
Produced training materials for mortgage department focusing on fixed versus adjustable rate mortgages, interest calculations,
underwriting criterion, and overall industry standards.
Education and Credentials
Bachelor of Science in Finance, University of Delaware, Newark DE (Dean's List)
Oracle Database Certification in Oracle Database 11g Administration Oracle Certified Associate
Professional Training
Six Sigma and Agile Scrum Methodologies
Computer Science Courses, University of Delaware School of Engineering (4.0 GPA)
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