Customer Service,Assistant Manager, retail, sales, money management

Tarah McHugh

Willing to go above and beyond to get the job done

Selbyville, DE

*************@*****.*** - 302-***-****

Great customer skills, friendly, extra hard working, dedicated, reliable and fast paced learner. Willing to put in the extra effort needed to be exceptional at my responsibilities and tasks. Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager

family Dollar - Selbyville, DE - March 2014 to August 2015 Responsibilities

Customer service, bank deposits, change orders, cashiers beginning and end till count. Beginning and end safe and petty cash count. Open and close the POS operating systems. Returns, refunds, damaged and shrinkage claims. Scan in delivery trucks and venders. Unload store freight trucks, stock. Accomplishments

Went from cashier to assistant manager in approximately 2 months. Familiarity with 90% of my customers. Excelled in multitasking and delegating assigned tasks. Kept my store very clean and visually appealing for our customers to better enjoy their shopping experience with us Skills Used

Superior Customer Service, organization, and appearance from the customers eye. Very much took pride in tasks and projects I undertook, always gave more than 100% of my physical abilitie and of my mental focus Opening Breakfast Cook

Doyles Restaurant - Selbyville, DE - June 2010 to March 2015 Responsibilities

Was the main/only cook until 11am. Got my service line 100% ready by opening. Cleaned or changed the oil in all four fryers. Get steam table stocked and prepped for lunch shift. Prep any backups needed for the following day. Prepaired every ticket within 15min of obtaining the slip. Help with dishes, sweep, mop. Maintain a clean and sanitary work area at all times

Accomplishments

Great ticket times, start to finish times of orders, Was able to identify my customers, I not by name, by their orders. Always prepaired and stocked, prepaired astetically pleasing orders, many customers eat with their eyes before their mouths.

Skills Used

Definately multitasking, Cooking on the grill, items down in the frier, Maintaining great times on my tickets and able to prep, make pancake mix, dice homefries, pan up bacon and sausage, and slice scrapple for the following day, also keeping up with dishes, all during my shift. lead electronics associate/ lead layaway associate Walmart - Seaford, DE - January 2006 to January 2010 Responsibilities

Customer service, departments overall presentation, how well, to the customers. Cashier, stock, answered phone calls about various technical problems, assistance and knowledge Accomplishments

Started as front end cashier, moved up to customer service, then promoted to Lead Electronics Sales Associate, and ran the layaway department on my own for quite some time Skills Used

Excelled in Customer relation skills. Gained useful information about the products in my area and how they work. Wonderful multitasking skills. Overall ability to sell customers what they want and make sure they are aware if how to use it or make it work for their individual stuation. Shift manager

McDonalds - January 2002 to January 2008

Responsibilities

Reliably on time each shift at 4am to unlock the store for my opening crew members. Made the store operational and ready to serve the minute we opened for the day. Excellent Customer service is #1 priority especially early mornings because thats when all the regular locals come, everday. Bank deposits, opening till counts. Meeting or exceeding our production goals previously set for that day. Accomplishments

Excelled in my abilities of supervising and assisting my crew to gain And pass the maximum productiveness in my workplace. Putting people in areas that are benificial to this outcome. Also previosly food safety certified

(probably expired) but willing to retake course

Skills Used

Skilled customer service abilities, not always happy customers, able to remedy an error to make things right with our customers. Superior multitasking, run drivethru orders, bag frontline and drivethru orders, customer service, answer phones, communicate with my crew

EDUCATION

GED

Sussex Central

SKILLS

Customer Relations (10+ years), General Computer Skills (5 years), Sales (8 years), Retail Sales (8 years), Retail Management (4 years)

ADDITIONAL INFORMATION

Willing to go above and beyond my employee requirement. My job performance rarely lacks, if my name is attached to certain responsibilities, then i make sure it is accomplished with 110% of my mental and physical abilities. Extremely willing to learn new skills, and quickly if givin the proper chance

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