Work Ready

CRYTRINIA HARVEY

**** ******** **** **, *******, GA 30106 (H) 386-***-**** ********@*****.***

Professional Summary

Accommodating Staff Accountant/ Income Auditor who effectively manages strict deadlines, schedules and repetitive tasks

with a positive, can-do attitude. Detail-oriented and driven expertise in problem solving and managing daily office functions.

Enthusiastic and well-organized.

Skills

Attention to detail Invoice coding familiarity

Filing and data archiving Superior attention to detail

Customer relations Self-motivated professional

Cash flow analysis MS Office Suite

Strong communication skills Professional phone etiquette

Customer relations Excellent communication skills

Account reconciliation Customer service-oriented

Ethical approach Flexible

Strong in MS Access and Excel Accurate and detailed

Requires minimal supervision Works well under pressure

Multi-line phone proficiency

Work History

Staff Accountant/ Income Auditor 08/2013 to 01/2016

The Hammock Beach Resort – Palm Coast, FL

Investigate and resolve discrepancies in monthly bank accounts while under tight deadlines.

Collaborate extensively with auditors during preliminary and year-end audit processes. Thoroughly review financial

statements and tax audits to correct any discrepancies.

Systematically prepare documents and assemble financial statements.

Verify details of transactions, including funds received and total account balances.

Code transactions to the general ledger.

Verify checks, as well as monthly reserve transfers.

Conduct month-end balance sheet reviews and reconcile any variances.

Coordinate Daily Operational Revenue to all department Directors and Executive Members and maintains a journal or

balance sheet that tracks all incoming funds.

I also coded each entry so that the source can be identified at a later date.

At the end of the business day or end of the billing cycle, I reconciled the balance sheet with receipts to ensure

transactions are accounted for.

When discrepancies are discovered, I investigated and resolve the issue.

In addition, I prepared income statements for presentation to management.

Night Auditor 03/2010 to 08/2013

The Hammock Beach Resort Palm Coast – FL

Prepare detailed reports on audit findings.

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit and establish how the customer will pay for the accommodation.

Make and confirm reservations.

Contact housekeeping or maintenance staff when guests report problems.

Answer inquiries pertaining to hotel policies and services and resolve occupants' complaints.

Monitor the revenue activity of the hotel or facility.

The Coral Beach Resort Reservationist – Ormond Beach, United States, FL

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit, and establish how the customer will pay for the accommodation.

Make and confirm reservations.

Prepare customer invoices and accept payment.

Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.

Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.

Monitor the revenue activity of the hotel or facility.

Supervisor 02/2000 to 11/2003

Quiznos Subs Ormond Beach

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services

for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Train workers in proper operational procedures and functions and explain company policies.

Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or

maintenance.

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with

specifications.

Oversaw inventory and office supply purchases.

Oversaw daily office operations for a number of employees.

Education

Associate Degree of Arts- Hospitality Management

Seabreeze Senior High School -Daytona Beach, Florida

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