Customer Service Java Developer
Resume:
Michael A. Garner
Greenwood, IN 46143
**********@*****.***
*********@*******.***
PROFESSIONAL PROFILE
Current IT student with outstanding qualities who is looking to change career. Accomplished production professional with Broadcast industry. Worked with server based media and/or non-linear editing equipment. Adapted good communication and supervisory skills. Achieved problem solving, and time management skills. Obtained experience working with on-air personnel. Have the ability of applying the application of engineering technology in a fast paced studio environment. A goal-oriented team leader that is successful in management, task prioritization, project development and organization. Trained to diagnose and solve technical problems.
SKILLS
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Computer Hardware
Database Development
User Administration
Network Applications
Installation of Printers
Customer Service
Time Management
Detail Orientated
Preventive Maintenance
Technical Support
Problem Solving
Product Support
Communication
Linux
Consult Clients
QUALIFICATIONS
Learned skills from MS-DOS, Microsoft Windows, Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Knowledgeable of PC setup and installation of software, data entry, and file updating.
Experienced in system-operations training, service-names-port-numbers, SQL, and Risk Assessment.
Understanding of IDS & IPS technologies, upgrades, and incident reports.
Assess training needs of staff; then arrange for or provide appropriate instruction.
Successful management of change requests for clients via Inventory Management Software.
EDUCATION
Ball State University Muncie, IN July 1998
Bachelor of Arts in Telecommunications
Ivy Tech Community College Indianapolis, IN Anticipated Graduation Date December 2016
Computer Information Systems Semester G.P.A. 3.25
Relative Courses- Microsoft Windows, Microcomputer Operating Systems, Linux Fundamentals and Networking Fundamentals. Hardware and Software Support.
WORK EXPERIENCE
Fox/CBS4 Signal Acquisition Indianapolis, IN 2014-Present
Columbus Dispatch Group WTHR-13 Indianapolis, IN 1999–2014
Production Professional
SkyTrak Weather Network Indianapolis, IN 2000-2008
Media Technician/Master Control
WALV –Master Control Operator Indianapolis, IN 1999-2000
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