Customer Service Data Entry

Orlando Gomez

*** **** **

Los Banos CA, *****

Phone: 209-***-****

E-mail: **************@*****.***

Objective:

I'm seeking to grow and become a valued and influential member of your company.

Work Experience:

Wireless Life Style

Assistant Store Manager

Dec 2014-present

Providing an exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs. which includes developing professional solutions for our customer's wireless needs.

Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.

Maximize the customer experience by "solving the whole problem".

Participate in marketing efforts to solicit new business.

Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area.

Meet sales goals and maintain high customer service scores.

Troubleshoot, diagnose, repair and process transactions for Service & Repair customers.

Assist in other tasks, duties, or projects as assigned by management, District Manager, and company.

Perform weekly store mock audits to ensure the store is audit complainant

Processing Tomato Advisory Board

Inspector 2/Floor lead

Seasonal

ensure that every sample is inspected at the highest quality

Manage the satellite location with a crew of up to six individuals

Maintain integrity of the station operating procedures to include: inventory, paperwork/record keeping, maintaining standards/appearance of all areas.

Coordinate with site sampling experts and third party companies.

Manage data entry system

Assist the District Supervisor with task needing completion including but not limited to: running the station currently located at, perform audit of record keeping, maintain a positive and safe work environment, etc.

United States Marine Corps

E4/E5 Non Commissioned Officer

2007-2013

Managed Marines below me by Performing vital training such as but not limited to: Surveying and Mapping Methods, Surveillance Techniques, Stalking Methods, Firearm Handling and Maintenance, Advanced First Aid, Advance hand to hand combat, Advance weapon handling, Advance survival techniques, Marine Corps Martial Arts, Advance reconnaissance, Advance Urban Warfare, Proper egress of Plains/choppers, subs, and other vehicles

Coordinated with multiple units and nations while forward deployed in Iraq, Afghanistan, and Somalia among others with but not limited to: proper airstrike communication, target extract, urban warfare, inventory assement, operation coordination

Performed daily clerical/office task such as but not limited to: Data Entry, Documenting/Record Keeping, Electronic Device/System Installation/Repair, Electronic Equipment Calibration Instructional Design, Integrated Electronic Systems, Library and Museum Collection Management, Logistics Support, Process Analysis and Improvement, Technical Writing, Electronic Data Security, Intelligence Analysis, Message Processing Procedures, Message Traffic Analysis, Network Administration, Office Equipment Operation/Maintenance, Visual Information Design, Intelligence Analysis, Message Processing Procedures, and Protective Services

Performed Risk Management for Marines in my unit/safety officer

Performed training for Safety and Occupational Health Programs

Skilled with Hand Tools or Power Tools

Held Multiple High Billets(titles)/responsibilities while deployed, and while in country.

Trained and lead up to 60 Marines at a time

Completed Tours to Iraq, Afghanistan, Somalia among other countries

Eduacation:

Gavilan College Gilroy, Ca

Double Major in progress Avg GPA 3.1

Associates in Science to Transfer

Sacramento City College Sacramento, Ca

Associates in Science

Los Banos High School Los Banos, Ca

High School diploma class of 2007 Avg GPA 3.5

General Skill:

Bilingual

Fast adaption

strong communication skills

focused

dedicated

ambitious

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