Manager Software
Resume:
Gurajala Sunilkumar
*****************@*****.***
Professional Summary:
Around 7 years of experience as a Software Packaging Engineer/Installshield Developer using Installshield AdminStudio 5.x/6.x/7.0/8.5/9.5/10.0/11.5, and Wise Package Studio 4.x/5.x/6x/7.0.
Packaging and re-packaging MSIs for heavily locked-down environments
Experience in automating the applications for software distribution using Installshield AdminStudio, Wise Package Studio
Experience in creating and maintaining complex installers (Installscript and Windows MSI).
Experience in enterprise Desktop Management, and Electronic Software Distribution.
Strong working knowledge of windows installer, MSI tables, windows registry entries, and installing system drivers.
Working knowledge in building Java based applications using ant script/maven (pom).
Experience in creating Minor and Major Upgrade Installers based on the release version.
Excellent expertise in creating dlls and custom actions using Installscript language.
Experience in building installers (setup.exe) using command line based on the release version.
Experience using Source Control systems such as Subversion and Git.
Experience with Jenkins (continuous integration process).
Experience in creating jobs for installations in Jenkins and Maven build processes.
Experience in creating installers using automated build processes.
Good knowledge on Windows Installer concepts.
Working knowledge of bug tracking software such as TargetProcess, JIRA.
Worked on various Application packages for Windows 2000, Windows XP, Windows Vista and Windows 7.
Experience in .MSI and working with various applications for software packaging.
Worked on various unattended install methods like silent install using Installshield Admin and Wise Package Studio Versions.
Working knowledge with SQL scripting.
Experience in working on Custom Actions, InstallScript, VB Scripts, WMI Scripts and Wise Scripts.
Expertise working on Wise package studio, Installshield Admin Studio and Soft grid/APP-V sequencing.
Experience in Creating Transforms (MST), Patches (MSP) and Merge Modules using Different Tools.
Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a Locked-down environment.
Extensive experience in design and installation of Microsoft System Configuration Manager 2007-2012.
Experience with OSD and MDT within SCCM
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Successfully worked on design and deployment of mid to large scale SCCM infrastructures.
Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing.
Expertise in using Orca, Procmon, Filemon, Regmon, In-Control tools to debug runtime problem in a locked-down environment.
Creation of transforms (MSTs) patches and merge modules.
MSI Validations for ICE using Orca and wise package studio.
Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2003 Active directory services and other facets of XP.
Experience in Application requirements gathering.
Work with Properties to customize MSI installs for different situations.
Work with MSI tables directly or through the GUI.
Experience in Validating MSIs using Microsoft Orca.
Experience in documentation, technical support, troubleshooting.
Self-starter, motivated to learn, takes initiative and has experience working on complex projects and strict deadlines.
Good team player with innovative, team-oriented, progressive experience in software design, development and testing.
Ability to set and achieve goals, work well independently or in team, skills in identifying problems and meeting goals.
Technical Skills:
Operating Systems : Windows XP Professional SP1/SP2, Windows server 2012/2008R2/2008/2003/2000/ Windows 2000/2003/XP, Windows 7.
Packaging Tools : Wise Package Studio 4.01/4.6/5.6/6.0/7.0, SMS Installer, InstallShield,
AdminStudio 5.0/7.x/9.x.
Programming : C#, C, VB.Net.
Virtualization Tools : Softgrid, Microsoft App-V.
Scripting : VBScript, Wise Script, Java Script, JQuery, HTML, Pl SQL, Power shell.
Databases : MS Access, Oracle 9i, SQL 2005/2008.
Utilities : Orca, Filemon, Regmon, InCntrl.
Management Tools : Altiris, SMS/SCCM2007/2012R2.
Imaging Tools : VMware 9.0/8.0/7.0/6.0, Symantec Ghost, and MS Virtual PC
Education Qualifications:
Bachelor in Computer Science from Siddhartha institute of engineering and technology, India
Professional Experience:
Covance Inc, Princeton, NJ Dec 2014 to Present
SCCM 2012 Admin/ Application Packager
Roles and Responsibilities:
Manage Microsoft SCCM deployments in a large-scale global environment of 20,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
Perform Tier III Level production support, and assisted in Troubleshooting of SCCM, and client workstations.
Silent installations using switches response files and automated scripts for user free interaction.
Deploy Windows 7 Operating System and Applications to Windows XP Environment to Migrate Environment and Perform test before handing over to end user’s.
Participate in design meetings to formulate design strategy and design documents to Migrate Windows XP Environment to Windows 7.
Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual
Built Upgrades and Patches (MSP) according to the package requirement
Manage Global User and Machine Policies using Beyond Trust Power Broker.
Used Filemon, Regmon and Procmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.
Testing Operating System Deployment and application’s in locked down environment.
Other similar professional responsibilities as needed.
Performed Sand Box Testing, White Box and Black Box testing.
Sequencing applications onto Windows 7 using App-V.
Created Customized reports using Microsoft SQL Server Reporting Service.
Migration of data from Windows XP to Window7 using User State Migration tool (USMT).
Created Reports Subscription to receive health alerts about end user machine.
Created Dashboard to monitor user machine performance.
Create and manage VMware Snapshot to facilitate the packaging process.
Used Nomad Tool to Deploy Application.
Created Transforms (.mst) to modify native .msi packages using Install Shield.
Automate the applications for software distribution using Install shield.
Repackaging foreign software installations with Admin Studio using Repackaging tool.
Added and Configured application web catalog Service.
Pushed SCCM 2012 client to all end clients and debugged the failed PC’s.
Installed OS, patches and security policies through SMS/ SCCM 2012 Admin Tools.
Created applications and deployed to user based, device based collections.
Documented the steps and procedures for all the applications according to company standards.
Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
Extensively worked with Orca to edit the MSI tables, Merge Modules.
Created custom actions with in MSI to make the applications work according to the company standards.
Tested the applications in the Lockdown environment before sending the application to QA.
Created Applications using script installer for deploying the VBS scripts.
Created OS images using Task Sequence and MDT
Extended the Active Directory schema for Configuration Manager 2012.
Created Reports using SQL report builder 3.0
Environment: SCCM 2012 RTM, SCCM 2012 SP1, Windows Server 2008, SQL Server 2008 R2, SCCM Client Center, Install shield, AdminStudio, VMware 9.0, App-V Integration, Nomad, Beyond Trust Power Broker Tool
St. Joseph Health System, Orange, CA Feb 2013- Nov 2014
Application Packager /SCCM Administrator
Roles and Responsibilities:
Analyzing legacy setups and repackage them to create MSI Packages by applying customer specific standards and Microsoft best practices.
Created a customized build to a reference computer and captured a reference computer as a customized WIM.
Creating and Implementation of Transforms (.MST), Merge Modules (.MSM) and Patches (.MSP) within an application package.
Using Tuner for creating transforms in cases where Compatibility solver would not be able to generate the MST.
Testing the vendor MSI and MST in VMware with windows 7 and Windows XP both to check the application functionality.
Experience in using Microsoft App-V 4.6 for app sequencing and deploy using
Microsoft App-V Management Console.
Documenting installation information required to install/uninstall repackaged application, detailing installation parameters and application dependencies.
Working with development team and establishing development standards and strategies.
Configuring and troubleshooting MSI issues with 32-bit and 64-bit machines using Filemon, Regmon, Process Monitor, Dependency walker and Orca.
Coordinated with different groups to deploy software packages.
Analyzing legacy setups and repackage them to create MSI Packages by applying customer specific standards and Microsoft best practices.
Repackaging applications for migration from Windows XP to Windows 7.
Perform remote administration, support and management of multiple Citrix farms utilizing Citrix Provisioning Services, EdgeSight and XenApp 5.0.
Converting legacy applications into MSI using and AdminStuido10 for 32-bit and 64-bit machines.
Worked on many Flexera tools like compatibility solver &Repackager to check the compatibility of application and repackage the application.
Created an MDT Lite-Touch task sequence
Reviewing and testing of installation and configuring instructions as provided by application development team in the Lockdown User Environment using SCCM 2007.
Troubleshooting and fixing SCCM 2007/ MDT 2003 Problems
Managed and Created OSD deployment Procedures for SCCM environment.
Develop VBScript Custom actions that add additional functionality to the Windows Installer setup package.
Worked on upgrade and migration of SCCM 2003 to SCCM 2007.
Extensively did winbatch scripting for a lot of applications.
Used batch files to call number of executables.
Created custom actions using batch files.
created application configurationdocuments for packaging of applications
Involved in Internal Testing of the packaged applications for standards and functionality before submitting to the Testing Team
Responsible for contacting resources for technical questions and for ensuring correctness of the package, verifying installation, self-healing/repair, and un-installation, as well as documenting the installation and updating the various databases.
Environment: Windows XP SP2/Windows 7 Enterprise, Admin Studio 10, Microsoft App-V 4.6 sp1, VMware Workstation7.1, VB Scripts, Procmon, ORCA, SCCM 2007
Froedtert health, Milwaukee, WI Aug 2011 to Jan 2013
SCCM Admin /Application Packager
Roles and Responsibilities:
Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s.
Automate the applications for software distribution using Install shield.
Repackaging foreign software installations with Admin Studio using Repackaging tool.
Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
Used debugging tools such as Procmon to debug application issues.
Developed Virtual apps for in-house client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
Application compatibility testing against core images for Windows 7.
Work with Properties to customize MSI installs for different situations.
Used Transforms and Patches to effect a seamless installation of the package on to the desired desktop.
Silent installations using switches response files and automated scripts for user free interaction.
Documented the steps and procedures for all the applications according to company standards.
Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
Sequencing applications onto Windows 7 using App-V.
Created MSI packages using Citrix Installation packager in Citrix 4.0/4.5/5.0
Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
Create automated MSI packages based on installation instructions provided by other technical resources (and customer requirements).
Interacted closely with project managers/users for the applications on a periodic basis to assess whether their expectations are being met in a satisfactory manner and address if any concerns.
Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
Provided Risk Assessment and remediation guidance for SCCM infrastructures.
Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM
Environment: Windows 7, AdminStudio 10, InstallShield 2011, OCT, ORCA, VB Script, Procmon, App-V, SCCM 2012.
Straight Street, NJ Feb 2010 – Jul 2011
SCCM Admin /Application Packager
Roles and Responsibilities:
Developed packages in Windows 7
Creating Windows Installer setup packages (.MSI) using Admin Studio 10.0
Responsible for Repackaging of foreign software installations for use in a new environment using Setup Capture Tool in Admin Studio.
Created Wise Scripts and VB Scripts to make applications work and to meet the company standards.
Created Custom Actions within MSI to make applications perform according to the requirements.
Experience in Testing of the applications in the Lockdown environment before sending to the UAT.
Created Transforms (MST) against vendor given MSI applications, according to the package requirement.
Documenting the steps and procedures for all the applications according to the company standards.
Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripts.
Experience in working on the Microsoft Application Virtualization (APP-V)
Administration of Citrix XenApp Farms
Used App V 4.6 to sequence applications.
Customize MSI’s packages using Admin studio.
Troubleshooted various issues related to Citrix resource manager, Printers etc.
Worked on the Silent installs for different applications.
Create and manage VMware Snapshot to facilitate the packaging process.
Working on various applications to built MSI packages and using Transforms (MST) and Patches (MSP) according to the package requirement.
Testing the application in locked down environment.
Managed custom hardware inventory collection process to capture non-standard items to make better business decisions.
Managed Windows Deployment Services infrastructure to allow for network installations of operating systems in SCCM 2007.
Designed hardware standard for all SCCM servers across the company.
Developed PowerShell scripts to capture logs and registry settings for broken SCCM clients to investigate problem issues.
Assisted support teams on packaging and release management best practices.
Developed process to patch and support clients using Software Updates Management in SCCM.
Coordinated new server deployments with IT administrators across various regions.
Documented processes and procedures in an effort to enhance efficiency across the team. Updated old documentation to be more in-line with new versions of operating system and processes
Environment: Windows 7, VMware, Install shield 2010 Admin Studio 10.0, APP-V, OCT, ORCA, Procmon, VB Script, SCCM 2007.
CMS Infotech, India Jun 2008 – Jan 2010
Systems Analyst
Roles and Responsibilities:
Used Wise Package Studio 5.6 Professional to repackage the application packages and to take the snapshot of the pre-install and post-install and capture the changes for XP and Vista
Used VMWare Workstation 5.x version to build and test MSI packages.
Created Transforms (MST) against vendor provided MSI applications, according to the package requirement.
Written Wise Scripts and VB Scripts to make the applications work and to meet the company standards.
Used Filemon, Regmon and Procmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.
Used SMS for deploying the packages.
Created batch files and exe files for manual installs and used wrapper.exe for automated installs.
Extensively worked with Orca to edit the MSI tables, Merge Modules.
Created custom actions with in MSI to make the applications work according to the company standards.
Tested the applications in the Lockdown environment before sending the application to QA.
Performed quality assurance analysis on all the packages before distributing them to production environment.
Provided desktop support, Installed and configured XP workstations and laptops
Documented the steps and procedures for all the applications according to company standards.
Environment: Windows Vista/XP, VMware, Wise Package Studio 5.6, VB Script, Filemon, Regmon, Procmon, ORCA and SMS2003
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