CAREER SUMMARY
IT MANAGER (DIRECTOR) & INFORMATION SYSTEMS CONSULTANT
More than 20 years’ experience: developing planning and executing IT Strategies according to companies’ visions. Innovative technology consultant/manager with demonstrated success directing business technology and translating business needs to technical solutions. An energetic leader with a passion for people, a manager and mentor with a track record of recruiting and retaining talent and a demonstrated ability to effectively lead and work in complex environments.
Industry experience includes: Retail, Telecommunication, Banking, Manufacture, Semiconductor, Real estate, Engineering, and systems innovation.
ACHIEVEMENTS INCLUDE
Designed Planned implemented supported and delivered infrastructure projects including Rogers Communication Datacenter (2000), up to 25 million dollar budget, and 50 people.
End to end inventive IT transformation (Shilav - Retail chain stores CIO) which supported the company business to double in four years.
Managed and delivered business critical global projects in parallel (national and international) locations.
Managed local teams and outsource IT professionals (development, implantation, support) across parallel global projects.
Defined and instituted processes and procedures, deployed, maintained and supported: ERP, SAP, BI, POS, WMS, CRM, E-Commerce, Web-sites, Infrastructure, Technology, Mobile and Communication Solutions.
Leading a first class software solution used by Millions of end users.
SKILLS & EXPERIENCE
Visionary and innovative, Leadership and accountability, Financial and business analysis, Operational execution, Implementation and Integration, Stakeholder, Customer, Vendor and Outsourcing relationship management, Program & Project Management, Governance, Process Improvement, Risk reduction and Change Management, Technology expertise, Quality assurance, customer support, and On-line and Mobile security innovation.
TECHNICAL PROTFOLIO
Infrastructure and technology knowledge including: Cloud Computing, Data centers, WEB and Mobile Solutions, Network, Security wire and wireless, Servers mid to large solutions, Telecommunication and Communication, Hardware, Databases, and Operation systems, DRP and High Availability.
Software solutions knowledge including: ERP, CRM, CMS, BI, WMS, POS, Billing, Maintenance utility and monitoring 3rd party solutions.
Development knowledge including: several development languages, Development methodologies like SDLC RAD and Agile, Development support tools, Configuration control and version management, Quality Assurance, Release Management.
PROFESSIONAL EXPERIENCE
SENIOR PROGRAM MANAGER Apr 2012 – Current
AMD – Toronto
AMD (NasdaqCM: AMD) is a semiconductor design innovator leading the next era of vivid digital experiences, Accelerated Processing Units (APUs). Central Processing Units (CPU) and superior graphics technologies (GPU) found in a variety of solutions ranging from game consoles, PCs to supercomputers.
Portfolio Senior Manager, Linux open and close source platforms (since January 2015).
Managing the Linux development portfolio to provide driver enablement and support for graphic functionality.
Planning oversee and implementing the roadmap for the Linux ASIC support with alignment to the company goals.
Directing and managing activities of the development team for software application enhancements and new products.
Analyzing business units and clients (Lenovo, HP, Dell, etc.) requirements and prepare design specifications, analysis, and recommendations.
Ensuring that new releases are produced on time and to a high standard of quality, and all products have robust test automation and are enabled for Continuous delivery.
Release Management Software Development and QA Program Manager.
Oversee more than 30 Deliverables/Projects in multiple concurrent software release trains to ensure feature set development, bug fixes & quality/stability risks are identified and mitigated in time for production.
Executing software release management plans with knowledge in Software Development Life Cycle (SDLC) from concept, design, to customer enablement.
Develop strategy with various project management teams & product management teams in the discrete graphics (dGPU), Accelerated Processing Units (APU), & Embedded Solutions & related technologies (Multimedia, Compute, 3D Graphics).
Member of the SQA team, managing formal QA test strategies, tactics, processes and procedures.
Frequently perform complex data analysis to identified and managed risks and for trending & business process improvement.
PROJECT MANAGER Oct 2011 – Mar 2012
TD Bank – Toronto
With more than 85,000 employees in offices around the world, The Toronto-Dominion Bank (TD) offers a full range of financial products and services to approximately 22 million customers worldwide.
Managed Audit and Security project at the ITS Software & Database Engineering.
Managed the project process on the task level and communicated at the millstone level to all stakeholders.
Collected tracking and analysis information, including financial expenses and work effort.
Analyzed the project progress, identified and managed risks.
Participated in the team and technical meetings and made recommendations for improvements.
Identified and followed-up on any known issues, recommending and implementing process improvements.
PROJECT MANAGER / CONSULTANT Jan 2011 – Oct 2011
RMS Consulting – Toronto
Managed development and the expansion for the website: http://www.planomatic.com/, a real-estate service company.
Proactively coordinated and managed all facets of a project including scope, budget, resources, procurement, vendor contract deliverables, risk, quality.
Provided the technical design and vision to meet all new mobile trades. Implemented on-line security methodologies to protect user’s privacy and information.
Provided performance feedback and coaching to project team members, proactively managed risks and systematically resolving or escalating issues in a timely manner.
Conducted ongoing research in interactive, mobile, social media trends/products.
BUSINESS INTELLIGENCE CONSULTANT (Contract) Aug 2010 – Dec 2010
Panorama Software - Toronto
Leading innovator in the Business Intelligence space, Panorama provides an integrated suite of Analytics, Reporting, Dashboards, Scorecards and Visualization solutions.
Taught/consulted on the concepts, and promoted the use, of Business Intelligence practices.
Trained up to 200 participants in “Self Service Business Intelligence (BI)” at Microsoft TECHDAYS” across Canada.
Developed out-of-the-box BI solutions including statistical analysis, query usage data, functional and analytical reports.
Analyzed complex business problems and provided recommendations to improve company’s technical standards.
Created business needs proposals, estimates and requirement documents in a timely and effective manner.
IT DIRECTOR / CIO Mar 2006 – July 2010
Shilav Group (Retail) – Israel
Innovative International group holding the largest children’s chain stores in Israel, supplying children needs including furniture, cloth, toys, and safety environment.
Led and provided the IT strategy technology and tools, to support the transformation, development and operation of a growing organization. The Corporation, along with the IT department budget, doubled in size in 4 years. IT department supports hundreds of work stations and other mobile devices.
Leveraged IT as a strategy to drive business value, increased sales using BI and ERP, improved cash flow by changing the POS system, improve customer satisfaction (upgraded the company web site and replaced the CRM system).
Lead the implementation for a new ERP system modules include: Financial Accounting, Controlling, Sales and Distribution, Logistics Information System, Materials Management, and Business Warehousing.
Translated business needs to technologic solutions, developed business flows to functional specifications level, created prototypes for usability testing and scenarios that supported the application.
Developed and implemented a Business Intelligence solution for the Retail industry using SDLC methodology. The solution includes analysis reports, Dashboards, and simulation opportunities to analyze the incoming revenue from sales, and company expenses.
Effectively introduce new technologies and implemented security governess, including policies, standards, and guidelines to keep information be compartmentalized, also performed security reviews and monitored data to avoid misdate data. Implemented the PCI-DSS (security standards), while connecting to the credit card companies
Planned and established the infrastructure and technology with vision to support existing activates and new and future trends.
Hired, managed, coached, lead, and mentor in-house IT team to provide helpdesk and on-going support.
Directed vendors and contractors to provide service and solutions under the SLA agreement.
SENIOR PROJECT MANAGER Nov 2004 – Feb 2006
Nana Shoes (Retail)– Israel
NANA Shoes is a growing shoe chain store in Israel, based on the Bata shoe concept. NANA imports, develops, manufactures and sells wholesale and retail.
Managed in-house development system and integrated it with a third-party solution.
Developed and provided management information and reports based on the interface with Retalix, the POS system.
Focal point with the POS vendor; ensured that implementation complied with the roadmap and lifecycle requirements.
Created and developed the business and technical requirements.
Developed business flows to functional specifications level, created prototypes for usability and functional testing.
Ensured that users were well supported after application was in place; Continued to provide with strategic systems direction, and kept the company apprised of the latest trends in technology.
Addressed business opportunities to develop and grow the business through effective use of technology.
SENIOR PROGRAM MANAGER Apr 2003 - Oct 2004
Virginware (Retail)- United Kingdom
VirginWare, a subsidiary company of Virgin in the UK., is a wholesale lingerie company with a growing retail chain store which was expanding its business further in the U.K and Europe.
Provided consultation and led the program to bring IT Systems to this new retail company.
Conducted system analysis to define business needs including infrastructure and communication as company planned for retail and E-commerce expansion.
Created business analysis and technical requirements and developed (RFP) Request for Proposal documents.
Researched solutions which covered the special changes at the market and negotiate with vendors.
Recruited and managed in-house IT team which implemented and supported the new Information solutions including POS, ERP, and a design studio.
Developed business process appropriate to the management ideal and IS availability.
Built and established a near-zero error rate stocktaking system using wireless devices connected to the inventory system.
SENIOR INFRASTRUCTURE PROJECT MANAGER Oct 1998 – Mar 2003
AMDOCS - Israel, USA, Europe
A global company (NYSE: DOX) with revenue of $2.86 billion in fiscal 2009. Amdocs is a leader in CC&B, customer experience systems innovation with approximately 18,000 employees.
Managed and directed the infrastructure activities for GTE International (USA), T-Mobile (USA) and Talk Line (Germany). Provided and supported as second level support: Rogers (Canada), Western Wireless (USA), SBC (USA), E-Plus (Germany), Orange (Israel and Switzerland), Netcom (Norway) and TDC (Denmark).
Participated with customer at the pre-sale and analysis phase, while reviewing requirements and documents, facilitating solution evaluation process and suggest appropriate solution.
Worked with the clients and Business Analysts to develop project charters, project plans, costs estimates, business cases, Steering Committee presentations and other documentation.
Supported and managed all aspects of project delivery including project scope definition, deliverables specifications, project duration, effort and cost estimation, created detailed project plans and managed change requests.
Planned and established a non-stop environment including high availability and DRP.
Lead a Task force team (Infrastructure experts) to provide the second level support and solve any technology issues.
Managed the War-room during the production phase.
EDUCATION
Master of Science in Computing (MSc), University of Derby, U.K. Thesis: Security of Mobile Commerce 2006
Bachelor of Arts in Business Management (BA), University of Derby, U.K. 2003
Awards
Selected by AMD’s CEO, out of 12 000 employees as winner of the 4th Quarter 2014 “AMD Way Award”.