Manager Management

Siobhan Nolan

917-***-**** ***********@*****.***

Experienced Property Manager

Process Improvement Project Management Conflict Resolution

Top-performing property manager with expertise in all facets of project management, building operations, capital improvements, budget development and forecasting, and conflict resolution. Skilled in collaborating with city agencies, utility companies, and residents to resolve issues and ensure smooth building and project management. Instrumental in uncovering large-scale insurance fraud and worked with local district attorneys and insurance companies to restore building funds and obtain new insurance coverage for the building in question. Possess strong leadership and communications skills. Technical proficiency in MS Office, BJ Murray, Outlook, and Quickbooks.

Financial Records Management

Hiring & Management of Staff

Conflict Resolution

Contract & Leasing Negotiation

Property Inspections

Budget Development & Forecasting

Code Compliance

Strong Communications Skills

Cost Savings

Team Leader

Vendor Management

Process Improvement

Professional Experience

FREELANCE PROPERTY MANAGEMENT, Queens, NY 2012 – Present

Private Property Manager

Oversee seven properties in Westchester, New York, and Queens County.

Manage all financial records for client, including bill payment.

Perform weekly property inspections and oversee repairs and renovations during owner's absence.

Manage issues that arise with client's guests and tenants.

STAR RESTORATION, Queens, NY 2010 - 2012

Project Manager

Achieved a savings of 20-25% in production costs.

Generated a client list that increased revenue by 47%.

Scheduled projects for a staff of 30-60 workers.

Created estimations for exterior construction (roofing, brickwork, and window installation).

Applied and filed for DOB, Riggers, and Scaffolding Permits.

Managed inventory control of project materials and office supplies.

MATTHEW ADAM PROPERTIES, Manhattan, NY 2003 - 2010

VP/Account Executive

Managed 20+ properties (including on-site, rentals, condos, co-ops, commercial, and new construction) in Manhattan and the outer boroughs with budgets of $100,000 to $3 million.

Facilitated a new construction project completed on schedule, prevented deferred sales and legal action due to a stalemate between suppliers and builder. Uncovered fraudulent insurance scam being operated by the project's insurance broker while conducting contract review.

Worked with Nassau and Queens District Attorneys to recover lost building funds and worked with insurance companies to obtain immediate coverage for building, preventing lawsuits by building residents and the bank holding the mortgage. Building funds were restored over a three year period.

Oversaw several mold remediation and asbestos removal projects.

Opened three new condominiums - both new construction and rehab - and liaised between owners and builders.

Negotiated proposals, new contracts, and renewals for cost savings.

Hired and fired building staff (both union and non-union); hired and worked directly with building security staff.

Supervised capital improvements, mortgage refinancing, and code compliance/violation removal.

Represented the buildings for ECB/Fire Department hearings, 32BJ Grievances and Landlord Tenant Court.

Developed budgets, vendor lists, and handled mortgage refinancing.

Coordinated move-ins/outs, managed apartment inspections, and oversaw punch list repairs.

Implemented building rules and regulations and attended monthly board meetings and annual meetings.

Managed inventory control and inspection of the physical plant on a weekly basis.

Performed rent controlled/rent stabilization computations and MCI computations.

NAP REALTY, Bronx, NY 2000 - 2003

Real Estate Consultant

Updated rent stabilized leases, rent control filings, and Section 8 filings for a 1,000+ unit complex to optimize income for property owners.

Reviewed and negotiated bids for major capital improvements.

Inspected, designed, and supervised all apartment renovations.

Established building policies and procedures.

Led code compliance efforts, working with city agencies to abate violations.

Trained junior property managers in comprehensive building management.

KREISEL MANAGEMENT, Manhattan, NY 1990 - 1998

Account Executive

Managed 15+ properties in Manhattan, including budget development, contract negotiations, capital improvements, and staffing (union and non-union).

Liaised with multiple city agencies and Con Edison to restore water and gas service to an Upper West Side building after a major water main leak cut off gas service to several buildings on the block. Full service was restored within one week, while neighboring buildings were not returned to complete service for 4-6 weeks.

Received an award from The Landmarks Preservation Commission for restoring an East Side building of 400 units to its original design.

Performed MCI supervision and computations as well as rent control/rent stabilization computations.

Served as representative for the buildings at all hearings and legal proceedings.

Led building and apartment inspections.

Oversaw alteration review.

Education & Credentials

Business Management, Fordham University, Bronx, NY

License, Nyrei Real Estate Salespersons Course, New York, NY

Online Courses for Excel and PowerPoint, Grace Institute, New York, NY

Certified in Lead Abatement, Mold Remediation, Asbestos Removal, Fraud Prevention,

Blueprint Reading, and Construction Drawing.

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