Senior Systems Engineer

Jeffrey D. Conner, Sr.

*** ******* ***. • Akron, OH 44312 • 740-***-**** • *******@******-**.***

A motivated, accomplished Networking Professional with extensive experience specializing in designing, developing, and maintaining complex networks

SUMMARY OF QUALIFICATIONS

Over 22 years’ experience in network administration

Expert knowledge of installation, configuration, and administration of Novell and Microsoft networks.

Adept at designing efficient network infrastructures. Adapt to new technologies and platforms quickly.

Highly capable of analyzing, identifying, and resolving complex network issues.

Ability to translate complex technical concepts into simple terms. Exceptional communication and interpersonal skills.

Hard-working professional with solid work ethic.

CERTIFICATONS

Microsoft: Microsoft Certified Professional (MCP), March 7, 1997

Microsoft Certified Professional + Internet (MCP+I), November 19, 1999

Microsoft Certified Systems Engineer (MCSE), March 12, 1999

Novell: Certified Novell Administrator Netware 5 (CNE), June 18. 1999

Cisco: Cisco Certified Network Associate (CCNA), June 26, 2000

Apple: Macintosh Service Certification, April 28, 2000

VMWare: VMware Certified Associated, June 24, 2014

Other: A+ Certified Service Technician, August 20, 1999

Linux+ Certified, December 22, 2003

PROFESSIONAL EXPERIENCE

PNC Bank (TEKsystems) 07/15-02/16

VMWare Consultant

Daily VMware support in an enterprise environment with 5 other VMware engineers.

Numerous projects centering on VMware, including standardization, right sizing, and patching.

Supported Linux and Microsoft operating systems within the VMware environment.

Supported both Oracle and Microsoft SQL clusters within the VMware environment.

Utilized change control process for production systems.

Completed several scripting projects to provide routine daily reports.

Progressive Insurance (EIS, Inc.) 01/15-06/15

Senior Systems Engineer (Build Team)

Work with specific project teams to implement or assist any infrastructure support needs.

Worked with Cisco UCS and VMWare and others on project team to prepare next generation desktop client.

Worked with various versions of Microsoft 2008 and IIS 7.x to implement web based security.

Worked in conjunction with over 15 application teams to install, test, and certify web based applications were functioning properly in development, QA, stress, and production environments.

Created Microsoft Clustered SQL servers in both VMware virtual and physical UCS platforms.

Utilized both batch scripting and power shell scripting to export IIS information into Excel for review by project teams.

M/I Homes 08/13– 12/14

Senior Systems Engineer

Designed, implemented, and maintained a complex virtual environment consisting of VMware vSphere 5.1 consisting of Cisco UCS platform and EMC storage.

Maintained a VMware vSphere 5.2 VDI implementation of over 400 Microsoft Windows 7 clients.

Maintained and managed Microsoft Exchange 2010 in a redundant scenario running on VMware 5.1.

Implemented and management of Symantec Enterprise Vault 12 across the enterprise for Exchange, PSTingestion, file migration, and SharePoint migration.

Design, migrated, and managed NetBackup 7.6.02 for both virtual and physical servers across the enterprise.

Mentored and escalation point for 8 help desk representatives.

Maintained over 100 servers in 13 physical locations across MPLS WAN.

Maintained internal and external infrastructure services such as DNS and DHCP, mainly on Microsoft platforms, but also on service provider’s web site and Cisco routers.

Organized and managed multisite Microsoft Active Directory Services. This included administration as well as reorganization for GPO efficiency and good general practices.

HP Consultant (TEKsystems) 01/13 – 08/13

Microsoft Support Engineer

Team member that maintained 1500+ Microsoft Windows servers, both hardware and software.

Supported underlying VMware vSphere 4.0 environments.

Worked with storage, network, and application teams to resolve critical customer outages.

Clow Water Systems 08/05 – 10/12

Systems Engineer

Designed, implemented, and maintained network infrastructure and new servers. This includes all internal and external infrastructure services – DNS, DHCP, and WINS.

Evaluated various office and manufacturing processes and applied Cisco, Microsoft, and other technologies to vastly improve those processes.

Designed, implemented, and maintained a complex network consisting of all Cisco equipment.

Designed, implemented, and maintained a complex virtual environment consisting of VMWare vSphere 5.0 and Left-Hand SAN.

Designed, implemented, and maintained a complex Microsoft Terminal Server environment in which group policy was used heavily for security and maximum user efficiency.

Worked with Rapid Improvement Team to implement various technologies and software to reach the goals outlined through the many improvement events held throughout the year.

Worked on McWane Corporate projects that impacted 48 different companies. This included e-mail consolidation into one Microsoft Exchange 2010 environment and domain migrations to one unified Active Directory domain.

Himebaugh Consulting, Inc. 04/04 – 08/05

Systems Engineer

Analyzed customer’s requirements to provide and implement comprehensive technological solutions based on Microsoft technologies. This included Microsoft Terminal Server solutions, Microsoft Exchange 2000/2003 solutions, and other Microsoft applications.

Provided comprehensive technical support to customers.

Microsoft Windows 2000/2003 and SCO UNIX administration.

Installed and maintained a number of 3rd party utilities such as Veritas Backup Exec, McAfee e-Policy, and Norton Corporate Edition.

Managed and maintained several Active Directory domains for various customers with included account, computer, and OU creation; group policy management, standardization, and cleanup.

Maintained infrastructure services such as DNS, DHCP and WINS for customers.

Conner Computer Solutions 01/03 – 03/04

President/Owner

Directed all technical and field personnel. Allocated resources to ensure that customer’s requests were responded to in timely manner. Coordinated and executed all marketing and sales efforts.

Analyzed customer’s requirements to provide and implement comprehensive technological solutions based on Novell, Microsoft, Linux, and Cisco technologies.

Conducted several Microsoft NT to Microsoft 2000 migrations and/or integrations for various customers.

Virtual Horizons, Inc. 11/00 – 11/03

Network Administrator

Create, develop, and implement technical support division to provide support to external customers. Successfully launched new division.

Completely restructure network to incorporate additional security features and redundancy. New infrastructure resulted in decreased down time.

Improve network performance significantly by introducing routers and switches into the existing infrastructure.

Utilize expertise in advanced technologies and Windows 2000 Servers to design and implement new data center.

Administer and maintain Exchange 2000 and SendMail servers.

Implement web servers in a load balance scenario with clustered database backend running on SQL 2000.

Serve as Project Manager on various customer projects, such as VPN implementation, Windows 2000 migrations, and Exchange 2000 implementations.

Maintained internal Active Directory as well as Active Directory for external customers.

EDUCATION

Malone College, Canton, OH - Bachelor of Arts in Biology, 1993

Walden University, Minneapolis, MN – Masters of Information Technology, 2012-2013 (Partially Completed)

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