Operations Management

Kristopher C. Wilson

***** ********** **. *******, **. 46037 317-***-**** cell **************@*****.***

SUMMARY OF QUALIFICATIONS

I am a skillful and dedicated individual with Twenty years of extensive experience in coordination, planning, and support of daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support for executive level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy and improve accuracy, efficiency, and achieve organizational objectives.

Focused, result oriented manager supporting complex deadline-driven operations.

Able to identify goals and priorities and resolve issues in initial stages.

Active Secret Security Clearance

Professional Experience:

Indiana AIR National Guard – Ft. Wayne, Indiana 2001 to Present

Logistics Management

Conducted employee annual reviews and employee daily functions on drill weekends. Scheduled all employees work shifts, meetings, and managed all of the human resource functions within the Security Squadron.

Supervise all storage, inventory, inspection, and pick-up and delivery of military assets.

Monitor $23,800,000 in aircraft parts on deployments throughout the world.

Developed and executed flowcharts to maintain standard storage procedures.

MATTRESS FIRM – FISHERS, INDIANA 2014 TO PRESENT

ASSISTANT OPERATIONS MANAGER

Provided high-level support and manage operational activities to ensure the best quality products reached the customer within a specified time. Scheduled all employees work shifts, meetings, and manage all aspects of the business.

Supervise 20 drivers and 6 warehouse personnel daily.

Monitor and distribute daily reports, to maintain a constant and consistent workflow.

Train and maintain all activities to include security, shipping, delivery, safety, inventory, and standard operating procedures training.

Establish and enforce new and existing company standard operating procedures.

Communicate all aspects of business to employees and upper management.

Waste Management – Muncie, Indiana 2012 TO 2014

District Operations Manager

Directed all administrative and employee support efforts. Conducted employee annual reviews and employee daily functions. Scheduled all employees work shifts, meetings, and managed all aspects of the business.

Supervised 20 personnel daily, including operations, drivers, and maintenance.

Monitored and distribute daily reports, to maintain a constant and consistent workflow.

Trained and maintained all activities to include security, shipping, delivery, safety, inventory, and Standard operating procedures training.

Controlled all access and equipment to company standards.

Communicated all aspects of business to employees and upper management

Redcats USA – Indianapolis, Indiana 2010 TO 2012

Operations Supervisor

Provided high-level support and manage operational activities to ensure the best quality products reached the customer within a specified time. Directed all operational functions in the outbound department, which included packaging, shipping, and inventory.

Supervised 80 – 120 personnel daily.

Monitored and distributed daily reports, to maintain a constant and consistent workflow.

Trained and maintained all activities to include security, shipping, delivery, safety, inventory, and Standard operating procedures training.

Controlled all access and equipment to company standards.

Communicated all aspects of business to employees and upper management.

DEFENSE LOGISTICS Agency - Crane, Indiana 2008 to 2010

Material Storage and Distribution Supervisor

Provided high-level support and manage operational activities to ensure the best quality products reached the customer within a specified time. The main warehouse is a high security weapons and classified warehouse. It is critical to maintain a 100% accountability at all times.

Conducted daily training on safety management, and hazardous material storage, and maintain all personals safety records to company standards.

Supervised 20 warehouses and all personnel

(1-500,000 sq. ft., 5 - 100,000 sq. ft., and 14 - 10,000 sq. ft.)

Monitored and distributed daily reports, to maintain a constant and consistent workflow.

Maintained continuous filing system of all paperwork to include security, shipping, safety, inventory, and Training of personnel.

Controlled all access of buildings and equipment to company standards.

Communicated all aspects of business to employees and upper management.

Education:

Bachelor Degree in Technical Management and Operations 2014

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