Customer Service Representative

Anthony Frazier

Willing To Learn

Huber Heights, OH

************@*****.*** - 937-***-****

To excel utilizing my excellent customer service and managerial skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative/3rd shift

Planet Fitness - Dayton, OH - January 2015 to November 2015 Responsibilities

customer service/ janitorial

Salaried Mgr

Hothead Burritos - Dayton, OH - February 2015 to June 2015 Responsibilities

Open/close store assigned work duties for shift

Money drops bank deposits order inventory.

All aspects of running a successful business.

Packer/Inspector

kohls Distribution Center - Monroe, OH - August 2014 to January 2015 Responsibilities

Pack, pick, inventory, inspection of customer internet orders, quality control Accomplishments

I was in the Top 5 out of 400 for number of units packed per Hr each wk as well as made top performers list. Skills Used

Attention to detail, customer service, team player Cashier/ Customer Service

CVS - March 2014 to January 2015

Responsibilities

cashier/customer service

Mgr

Donatos Pizza - Centerville, OH - January 2012 to August 2013 Ensured customer satisfaction with their dining experience.

• Trained and managed 20 employees and achieved significant improvements in their productivity.

• Managed inventory and ordering of food, equipment and supplies.

• Kept employee work records and prepared payroll. Maintenance Technician

Dayton, Inc - Dayton, OH - March 2011 to August 2012 Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards were not created.

• Cleaned laboratory equipment, such as glassware and metal instruments, using solvents, brushes, rags, and power cleaning equipment.

• Notified managers concerning the need for major repairs and additions to building operating systems. Customer Service/Cashier

Walmart - Huber Heights, OH - 2007 to 2008

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Operated cash register to collect cash, check, and charge payments from customers and made change for cash transactions.

FOH Manager

Uno's Bar & Grill - Huber Heights, OH - April 2002 to June 2006 Ensured customer satisfaction with their dining experience.

• Trained and managed 20 employees and achieved significant improvements in their productivity.

• Managed inventory and ordering of food, equipment and supplies.

• Kept employee work records and prepared payroll. Airman

U.S Navy - Bremerton, WA - January 2000 to November 2004

• Particular areas of expertise included organizing complex projects, defining project priorities, and delegating tasks.

• Trained new recruits and organized flight deck operations EDUCATION

AS in Business

Clark St - Springfield, OH

2010 to 2012

Business

Job Corps - Grand Rapids, MI

1996 to 1996

Diploma in General Studies

Wayne High School - Huber Heights, OH

1993 to 1996

SKILLS

General business skills, Microsoft word, Management, MILITARY SERVICE

Service Country: US

Branch: U.S NAVY

Rank: E5

January 2000 to November 2004

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