Customer Service High School
Resume:
Houston, Texas
Houston, Texas
Houston, Texas
1998
Houston, Texas, Harris
QUINETTA TURNER
Summary
Extensive, diversified business experience with a focus on client service and account management. Self motivated and energetic. Efficient and organized with strong analytical, logic skills. Excellent communication and interpersonal skills. Multitask in order to access client needs and provide products and services to meet those needs. Recognized for strong work ethic and respect as a contributing team player through consistent collaboration with co-workers. Committed to succeed.
Highlights
Computer software savvy
High standards
Troubleshooting
Conflict resolution
Problem solver
Critical thinker
People person
Friendly
Experience
Non- Certified Pharmacy Technician
Xerox
Inbound/outbound call center
Created, processed and approved medication authorizations for Medicare and Aetna according to current formularies
Addressed each inbound call appropriately
Medical Collector
Allied Data Corporation
Inbound/ outbound call center.
Collected on past due medical bills, self pay hospital accounts Follow up on workman's comp claims
Submitting claims to insurance companies for payment Maintaining a monthly quota
Customer Service
Patient Financial Services
Inbound call center. Receive payments or dispute from customers. Corrected insurance information, and resubmitted claims for payment.
Education
High School Diploma
Contemporary Learning High School
3411 Walnut Bend Ln Apt 435, Houston, Tx 77042 C: 281-***-**** **************@*****.***
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