Sparkle Cleaning Service
“No job to big or small”
Annette Glenn 214-***-**** *****.*******@*****.***
Objective
Self-Employed Professional Cleaner recently retired from the banking industry with 15 plus years of experience working as independent contractor cleaning residential and commercial properties who is seeking the opportunity to advance clientele base. Strong management background and deep familiarity with majority of most common cleaning products and tools. A dependable work ethic and strong references make me an ideal candidate.
Education
ASSOSCIATE DEGREE 1988 - 1990 VIDEO TECHNICAL INSTITUTE
Major: Computer Operations
Minor: Business Operations
BUSINESS CERTIFICATE 1976 -1977 WEST TENNESSEE BUSINESS INSTITUTE
Major: Business Concepts
Minor: Administrative Procedures
Skills & Abilities
SUMMARY OF QUALIFICATIONS
Highly experienced in providing residential and commercial cleaning services to customers.
Sound knowledge of standard cleaning techniques, application of germicidal and cleansers.
Outstanding knowledge of operation and maintenance of vacuum cleaners and other cleaning equipment.
Immense ability to perform a variety of routine cleaning and maintenance tasks.
In-depth knowledge of building and cleaning practices, supplies and equipment and the ability to use them economically and efficiently.
Familiarity with industry standard safety policies and procedures.
Execute all assigned tasks as per client and company requests in a timely manner.
Experience
PROFESSIONAL CLEANER SPARKLE MAY 2003 TO CURRENT
Vacuumed, cleaned, and polished all floors of homes and businesses, as per customer specifications.
Wash, disinfect, and restock all restrooms and lavatories.
Identify and remove stains from carpets and upholstery, efficiently.
Change all soiled linens and discard garbage from client’s facility or place of residence.
Follow and adhere to industry standard safety procedures as it relates to cleaning and disinfecting.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other areas a requested.
Additional Work Experience
CENTRALIZED PROPERTY PRESERVATION SPECIALIST BANK OF AMERICA 2013-2014
Communicate effectively with real estate agents to negotiate terms for Cash for Keys.
Adhere to all internal, Investor/Insurer guidelines by evaluating accuracy of all completed offers.
Receive direction and corresponds to specific requests from the Marketing management staff.
RELOCATION ASSISTANCE SPECIALIST - REO BANK OF AMERICA 2007-2013
Communicate effectively with real estate agents to negotiate terms for Cash for Keys.
Adhere to all internal, Investor/Insurer guidelines by evaluating accuracy of all completed offers.
Manage a portfolio of 200 or more properties to ensure Cash for Keys adequacy with minimum supervision.
PRE-MARKETING EVICTION SPECIALIST - REO COUNTRYWIDE BANK/BANK OF AMERICA 2007-2007
Responsible for overseeing a portfolio of 400 or more properties at one given time.
Administered the eviction process on CHL and Investor owned REO properties within department guidelines.
Managed the Cash for Keys process in all states where necessary arranging for the transfer of funds and documentation.
CSTC PROCUREMENT TECHNICIAN - TAX COUNTRYWIDE BANK 2004-2007
Ensured that all tax audit and payment deadlines were met, by obtaining correct parcel information and tax amounts.
Identified new opportunities for improving tax procurement and audit systems and department procedures.
Provided training to meet departmental goals of timely and accurate procurement and reducing penalties
REAL ESTATE ASSISTANT REMAX REALTOR 2003-2004
Served as a greeter at open house functions and distributed pre-printed promotional literature.
Provided clerical support by delivering documents, answering phones, and scheduling appointments for licensees.
Performed extensive research by gathering pertinent information via comparative market analysis computer software.
REFERENCES AVAILABLE UPON REQUEST