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Sales Customer Care

Location:
Lexington, NC
Posted:
March 28, 2016

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Resume:

CHRISTY D. MIZE

*** **** ****** **** **** Phone: 336-***-**** Cell Phone: 336-***-****

Clemmons, NC 27012 Email: ********@***.***

BUYER/PLANNER

Detailed oriented Buyer Planner with exceptional background utilizing data from diverse ERP and MRP information systems; providing information that improve organizational decision-making capability resulting in increased profitability. Experience and education has provided a wide breadth of opportunities for problem-solving and project activity in fast-paced environments. Rapidly adapt to new technologies and adjust and thrive in environments with changing requirements, schedules and priorities for multiple projects or assignments.

AREAS OF EXPERTISE

Inventory Control

Process Improvement

ERP/MRP Experience

Inventory Analysis

Forecasting/Planning

JD Edwards (World One)

SAP

Sourcing/Quoting

Purchasing

MS Office

EPICOR

BOM Analysis

WORK EXPERIENCE

HAECO AMERICAS, WINSTON-SALEM, NC 2015 – 2016

AFTER-MARKET PROCUREMENT AGENT

Sourced and quoted air plane seating materials requested by the internal Customer Care team.

Worked closely with engineering to confirmed new suppliers for a closing HAECO manufacturing facility.

Created purchase orders in EPICOR for quoted components.

Increased revenue and decreased back-log by expediting past due purchase orders with suppliers.

Analyzed and updated several Excel spreadsheets for Customer Care and management.

THE CLARK’S GROUP (CONTRACT FOR BE AEROSPACE), WINSTON-SALEM, NC 2015

FLAM/PROTOTYPE BUYER, PROCUREMENT ANALYST, PROGRAM COORDINATOR

Managed 20 plus airplane cabinetry and seating burn test programs.

Responsible for extending the Collector (BOM’s and drawings) for evaluation and SOW set up.

Communicated pricing internally and externally on-time and accurately.

Worked directly with suppliers to source and quote burn test coupons.

Worked jointly with receiving and quality to ensure timely kitting of test coupons.

Assisted the shipping department by shipping burn test coupons to outside test facilities when requested.

Prepared and reported burn test results to engineering and management.

BELCAN TECH. SERVICES (CONTRACT FOR CATERPILLAR), WINSTON-SALEM, NC 2014

NPI LPA (NEW PRODUCT INTRODUCTION LOGISTICS PROCUREMENT ANALYST)

Collaborated with engineering and production peers to ensure compliance of new mining truck axles through the process stage.

Created purchase orders with established SAP suppliers.

Expedited purchase orders when necessary.

LCC (Local Change Coordinator)

Identified and confirmed new components for 5 plus mining truck programs.

Extended and maintained BOM’s in SAP.

RSSM (Request to Scrap Surplus Materials) Coordinator

Analyzed and identified obsolete or surplus inventory for selling and/or scrapping.

SALEM COLLEGE, WINSTON-SALEM, NC 2013-2014

FULL-TIME STUDENT

TE CONNECTIVITY, WINSTON-SALEM, NC 2010-2012

MATERIAL ANALYST II

Forecasted monthly hours by combining AMS information and customer orders.

Loaded 20 plus manufacturing lines to maximum capacity without shortages.

Generated requisitions and aided buyers by confirming purchase order expedites when necessary.

Aided in inventory control by providing engineers, buyers, and suppliers of all quality issues.

Achieved 7 departmental goals 2 years straight.

Requested a lay-off to complete my BSBA at Salem College.

GILBARCO VEEDER-ROOT, GREENSBORO, NC 2009 – 2010

COORDINATOR

Set up 2 new manufacturing fuel pump lines.

Controlled the logistical chain by designing Kanban signboards.

Ensured staff was properly trained to ensure effective and efficient performance of the Kanban signboards.

Trained all new hires to correctly implement and understand Kanban.

Confirmed material was in place to meet installation needs; maintained cycle count accuracy.

Collaborated with accounting peers to ensure internal and external paperwork conformed.

TE CONNECTIVITY, WINSTON-SALEM, NC 2006 – 2009

BUYER

Generated new purchase orders and expedited any changes to existing orders by working jointly with planners.

Issued weekly re-order reports for non-scheduled components directly to suppliers.

Maintained frequent supplier contact to ensure timely arrival of components.

Boosted accounts payable and invoicing processes.

CRESTWOOD FARMS, WINSTON-SALEM, NC 2005 – 2006

JR. BUYER

Generated purchase orders for 7 requisiteness’ within the facility; included maintenance tooling and equipment, raw chicken, and spices.

Reconciled packing slips and invoices to ensure prompt supplier payment.

Confirmed and corrected pricing, freight charges and vendor information.

Worked closely with suppliers to endure timely deliveries.

Prepared, maintained, and presented the monthly budget.

SALEM DISTRIBUTING, WINSTON-SALEM, NC 2004 – 2005

BUYER

Replenished 5 satellite warehouses by transfers or direct purchases using the appropriate purchasing report and sales history information.

Analyzed past buying trends, sales records, and field information to determine price, quality, and quantity of stone surfacing tools.

Selected, ordered, and authorized payments for tools according to contractual agreements and negotiated purchase pricing.

Reviewed the buyers queue for emergency and direct sales and accounts payable discrepancies.

Researched and initiated new vendor/supplier relationships.

EDUCATION AND CERTIFICATION

BSBA, Marketing – Salem College, Winston-Salem, NC (2014)

NC Notary (2010)



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