Sales Manager

Objective:

Attain position that enable sales support marketing initiatives and ability to work strategically with customers.

Core Strengths / Expertise

B2B Sales

Tradeshow Expertise

Relationship Management

Social Media Certification (Constant Contact)

Business Development

Phone Calls / Cold Calling Skills

Follow-Up / Follow-Through Expert

Proficient in Word, Excel and PowerPoint

Work Experience

Sales Support Specialist and Business Development January - May 2015

MEGAComfort (Insoles Industrial Market) B2B

Qualified, processed & followed up on samples, leads (industry tradeshow, samples requests) and new potential client inquiries; co-ordinated with distribution, independent sales reps and national account manager

Qualified, set up and monitored pilot programs; co-ordinated with independent sales reps and national account manager

Completed ongoing sales support emails/ phone calls with to end clients

Made 30 to 50+ phone calls daily in regards to tradeshow follow-ups, sample requests, magazines ads

Collected numerous testimonials from satisfied clients which were shared on social media and with potential clients

Dealt with defective product issues and provided solutions (replacements)

Participated in industry tradeshows: Applied Ergonomics Show (Nashville, March 2015); Partners in Prevention (Atlanta, May 2015); MSC Customer Appreciation Show (Toronto, April 2015)

Gained key knowledge in the Health & Safety industry

Learned key insights from Dr. Kevan Orvitz, world-renowned podiatrist and foot health doctor

FedEx Freight Canada Inc. (purchased by Watkins) July 2003 - November 2011

Special Project: Senior Diversity Council Member (May 2009 - November 2011)

Integral member of selected internal group which held monthly conference calls on personal and professional development topics and met with employees regarding ongoing education on diversity initiatives mandated by company

Spearheaded two diversity boards on a monthly basis

Contributed to internal newsletters, magazines and intranet having published five articles on personal and professional growth (fitness, mentorship, personal growth stories and company initiatives)

Attended week long Diversity Conference in Harrison, Arkansas Sept 2012 where I participated and facilitated various workshops & seminars

Received Diversity Council Education Diploma for courses completed

Operations Support Staff

Trained new employees on IT systems and business procedures within division

Responsible for returns, cash management, delivery confirmation, bill of lading imaging, bondshed pick ups and delivery documentation.

Managed over 75 driver reports, daily logs, daily mileage and all external communications with contractors

Kept track of 75+ driver reports via excel programs and entered daily mileage in ACCOPS system nightly

Managed over 200 driver pick-ups and deliveries daily

Assisted dispatch to confirm pickup and deliveries from city drivers

Handled customer inquiries daily on status of shipments

Managed and updated driver daily log files and com-data sheets and daily, submitted to contractor relations on monthly basis.

Integral member in creation and implementation of bondshed procedures to track movement of products.

Education

Business Diploma Centennial College of Applied Arts and Technology

Special Interests

Pan Am / Para Pan Am 2015 American Games, currently Ambassador have participated in numerous events including July 2014 at Nathan Philips Square 1 year to go celebration) plus numerous events in 2014 and 2015 leading up to the July and August games

Volunteered for Junior Achievement (Economics of Staying in School), Truck Driving Championships (June 2009 & 2011), Rick Hansen event. Climbed CN Tower, prepared and participated in internal Diversity events

Enjoy reading and review books on my blog

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