Lana A. Guilbeaux
Katy, TX 77449
E-mail: act4kj@r.postjobfree.com
SUMMARY
Twenty years Insurance experience with thirteen years focus in the energy sector, oil and petrochemical, lease operators, utility- transmission and distribution. Recognized as a self-starter, detailed oriented, consistent, with a professional attitude. A team player that is dependable, personable, with strong communication skills, proficient time management skills.
PROFESSIONAL EXPERIENCE
Chez Beau Designs, Interior Decorator
Katy, TX (April 2010 to Present)
Work with clients to design spaces to meet their standards. Enhance the function, safety, and aesthetics of interior spaces. Select samples, including flooring, carpet, and paint to be approved by client. Choose color palettes. Travel to galleries to purchase artwork for spaces. Work with vendors on the selection of pieces. Negotiate prices, plan and estimate budgets for projects. Supervise decorating of room. Hang drapes and artwork. Contract out services to other vendors, including painting and carpeting. Supervise assistants who carry out their plans and perform administrative tasks. Arrange furniture and coordinate work schedules. Follow up with client to ensure design specifications have been met.
Underwriting Analyst, AIG Global Marine & Energy
Houston, TX (June 2003 to January 2010)
Supported Commercial Casualty Underwriters in energy related umbrella, excess liability accounts. Finalize quotes, binders, book policy premiums, reviewed policy against binder for integrity and accuracy. Drafted endorsements, calculated additional and return premiums. Preliminary Review of client submission for completeness, determine correct market segment, follow up with Brokers for core missing data, completed preliminary quote summary. Research Individual Insured website, identified operations and other vital information. Analyze general liability, auto loss experience, Insured’s vehicle report; confirm state forms and Insured’s hazard status. Reviewed company underwriting guidelines and bulletins. Assisted underwriters with follow-up subjective and diary to conclusion. Strong team coordinating with home office operations to ensure proper file documentation for internal audit. Assisted clients with accounting and licensing concerns. Interface together with underwriters in training of internal company applications.
Underwriting Technician/Senior Underwriting Assistant/Senior Service Specialist, AIG Excess Casualty
Houston, TX (1997 to 2003)
Supported commercial Casualty Underwriters in energy related umbrella, excess liability accounts (middle market, commercial and small business accounts). Reserved new business accounts, sent acknowledgement submissions are reserved (resolve any blocking situations), set up and organize files, processed endorsements calculated additional and return premiums. Coded policy premiums, completed policy issuance and mailed polices to Clients. Processed renewal solicitation letters and conditional/non-renewal notices.
Administrative Assistant, AIG Branch Operations
Houston, TX (1993 to 1994)
Supported Branch Operations Manager, responsible for reporting functions, including expense reports, process invoices for outside vendors, special projects for senior level management, assisted with profit center year to date premiums and budget reports.
Underwriting Assistant, AIG American Home Assurance
Houston, TX (September 1991 to February 1993)
Supported Commercial Property Underwriters, with policy issuance; drafting of endorsements; calculated additional and return premiums. Verified pricing information, prepared quote and binder letters, respond to clients’ inquiries.
Claims Support Representative, AIG Domestic Claims
Atlanta, GA (December 1989 to June 1991)
Assisted Casualty Claims Adjustors, with Claimant; Insured and Broker inquiries regarding claim status. Compiled weekly status billing reports, issued manual and automated billing drafts, input statistical and financial data for Branch Manager, assisted department receptionist.
EDUCATION AND TRAINING
Acadiana Technical College Lake Charles, LA.
Secretarial Word Processing (1985)
McNeese State University Lake Charles, LA.
Office Administration –Fall & Spring Semesters (1984)
ADDITIONAL TRAINING
General Liability
Auto Liability
Claims and Loss Control
Company Interwise Training