Customer Service Sales

Melvin Hardrick

Stone Mountain, GA

***************@*****.*** - 404-***-****

WORK EXPERIENCE

Airport Passenger Assistant

Air Serv Corporation - College Park, GA - June 2009 to Present Responsibilities

Assist passengers from gate to gate ( wheelchair passengers, unaccompanied minors, and other special needs passengers

Rebook passengers flight if they miss their connection flight Assist with and interpret if they have other concerns while traveling through the airport Accomplishments

Was awarded letter of recommendation for excellent customer service from AARP Skills Used

Communication skills

People skills

Merchandiser

Victoria Secrets - Atlanta, GA - November 2006 to July 2008 Responsibilities

Maintain and process inventory

Assist floor clerk with items not found on sales floor Dress mannequins, arrange display tables, and replenish the sales floor Accomplishments

Awarded Leadership position in the stock room and awarded for being the best merchandiser in a three month period

Skills Used

Communication skill

Attention to detail

Organization skills

Leadership skills

Adminstrative Assistant

Social Security Administration - Atlanta, GA - June 2005 to April 2008 Responsibilities

Answered phone calls

Transfered phone calls

Initial intake complaints and file them in different computer databases Maintained and organized a file room

Retrieved files to be reviewed by clients and attorney and upper level management Typed documents

Retrieved and distributed office mail

Scanned files and documents using two different types of scanners Accomplishments

I trained new employees and was awarded bonuses for outstanding leaderships skills Skills Used

Communication skills

Leadership skills

Organization skills

EDUCATION

in progress in English

Georgia State University - Atlanta, GA

2007 to 2014

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