CHARANDAS G CHATLA

Mobile +919*********

act46p@r.postjobfree.com

OBJECTIVE

To be part of an organization that provides a challenging career to enhance professional skills and serve the organization in best possible way with sheer determination and commitment.

HIGHLIGHTS

Adept Business Analyst with over 10 years of Information Technology experience in Business Analysis, Project Management & Client Servicing.

Having good problem solving &decision making capabilities with alternative solutions, coupled with excellent communication & interpersonal skills.

SKILLS &COMPETENCIES

Business Analysis

Agile Methodology using SCRUM

Strategy Implementation using Balanced Scorecard Framework

Project Management using Microsoft ALM

TFS 2010/2013, Visual Studio Online, Azure

ERP/Software Implementation

EXPERIENCE DETAILS

Company: Green Point Global

Designation: Senior Business Analyst

Period: 6th March 2014 to 29th Jan 2016

Industry Knowledge Gained: Publishing, e-Learning, Legal, Shipping

Technologies: .Net Framework, Visual Studio Online, Azure, Microsoft SQL 2012

Roles & Responsibilities:

Participate in Project kick-off meetings to understand the Project Scope & Client/Stakeholders Expectation.

Prepare Market Research Document, Product Research Document, Competitive Analysis Document, SWOT Analysis Document.

Act as a Product Owner in identifying the key features required and prioritizing them with Stakeholders.

Participate in Sprint Planning meetings and estimate the sprint duration.

Conduct requirement gathering meetings and create high level feature list.

Prioritize the backlog with stakeholders for analysis & development.

Write User Stories in VSO and create wireframes & mockups using UML, VISIO& Pencil.

Take Signoff on User Stories and wireframes from Stakeholders.

Give complete sprint walkthrough to team members on User Stories & wireframes.

Assign tasks to team members (Business Analysts) and monitor their activities.

Get the internal UAT testing done before giving it for final UAT.

Conduct review meetings every month with Stakeholder to gather their feedback.

Conduct sprint retrospective meetings with team members after every sprint.

Act as a liaison between Client and Technical Solutions/Support Groups during project development and post go-live.

Projects Undertaken:

Style Automation (CMOS, APA, MLA) using .Net - Identify various styles used by copy editors based on Style Guides and create various categorizations of such styles. Styles Categorization based on Grammar, Punctuation, Spellings, Numbers, Abbreviations, etc. Create Scenarios & Style Definitions for each style.

Online Test Prep using .Net, Microsoft VSO & Azure - Online Test Prep is a platform for students to practice for their exams. Identify various Exam Types, Test Sets, Questions Sets, Result Sets, etc. Data Template design to capture questions & answers using excel & upload captured data into Test Prep.

Expense Management System using .Net - Online Expense Management System used to raise vouchers for reimbursement. Identify Organization Structure, Expense Types, User Roles & Access, Expense Items, Voucher Upload Media, etc. Various Screens, Dashboards & Reports design

Other Projects – Applicant Tracking System, Remote Update System, etc.

Additional Functions:

Coordinate & rollout on Change Management as per ISO Process with Quality Assurance Team. Advise on methods to improve business processes

Acting as an Internal Auditor for all Software Projects

Awards & Achievements:

Exemplary Performance At Work for the year 2013-14

Company: MPOWER Information Systems Pvt. Ltd.

Designation:Strategy ImplementationExecutive

Period:23rdNov 2009 to 28th Feb 2014

Industry Knowledge Gained:Hospitality, Hydro, Automobiles, Food Chain, BFSI

Technologies: Core Java, Microsoft SQL 2008 & 2012

Projects & Responsibilities:

Implementation of solutions based on Balanced ScorecardFramework and Corporate Performance Management (CPM) at Taj Group of Hotels, Keys Hotels, Pride Group of Hotelsand BFL Hydro.

oAnalysis of Business Scenarios to define new KPI’s or Business Indicators and Initiatives to monitor the strategy.

oConsult on the pain areas in tracking the performance indicators and guide them with the right set of Measures & Initiatives to track.

oScorecard Mapping & Data Integration. Both Bottom Up (data roll-up) and Top Down (data drilldown) approach built for Data.

oDashboard Design & Reports. Designed the Corportate, SBU, Unit, Department Dashboards.

oBalanced Scorecard Concept & COVENARK® Tool trainingat HotelsPAN India.

Managed all the phases of Project Management from Requirements Gathering through User Acceptance Testing with proper documentation in projects like Taj Group of Hotels, Strategic Advisor,Tata Motors & Jubilant Food Works (Dominos)

oRequirement gathering for development of customized solutions integrated modules like Daily Business Report (DBR), Strategy Map, etc.

oIdentify and link various integration data points from various Accounting Systems like Amadeus, Great Plains, Tally, etc. for DBR.

oWrite Test Cases and do quality check by executing these test cases

oProject Coordination & Monitoring to ensure scheduled project delivery

oPrepare various documents like BRD, FRD, User Manual, etc.

Assist Sales team in Business Development by creating required Business Models & POC presentations

Regular participation in product design discussions and act as user advocate through formal GUI reviews and ongoing usability testing.

Awards & Achievements:

Employee with Best Potential for the year 2011-12

Employee with Best Potential for the year 2012-13

Company: Intelliob Technologies (P) Ltd.

Designation:Pre-Sales & Implementation Consultant

Period:9thMarch 2009 to 30thOctober 2009

Industry Knowledge Gained:Healthcare, Mobile, Imitation Jewelry

Technologies: .Net Framework, Microsoft SQL 2008

Projects &Job Role:

Installation & Configuration of Attendance, Payroll, HRMS & Accounting Applications at various clients.

Successful implementationof above Intelliob Solutions at ILBS-Delhi, UmkalHealthcare, Sri Devi Hospital, AMRI Hospital, Firestone & SIA Jewelers.

Gather requirements, analyze the inputs and translate them into technical documents

Write and execute test case and submit test reports.

Collaborated closely with sales team and prospective clients to assess needs, acquire data and configure products to prospect's needs

Ensure complete Data Migration& Training the Managers and End Users

Act as a SPOC to coordinateactivities between the development team &client

Prepare Pre-sales documents like Sales Presentations, POC, Proposals and NDA etc.

Company: Aptech Ltd.

Designation:ERP Implementation Executive

Period:8thOctober 2007 to 30thSeptember 2008

Project:Ashok Leyland’s ERP Implementation

Industry Knowledge Gained:Automobile & Spare Parts

Projects &Job Role:

ERP Implementation at Ashok Leylandby visiting Dealerships &/orLeyParts Outlet PAN India. Train all the HODs and end Users on Dealership Management System (DMS) & Customer Relationship Management (CRM)

DMS Modules include Sales, Service, Inventory, Service, HR &Accounts

Oracle CRM includes Pre-Sales, Sales, Post Sales, Target Setting, etc.

Setup and configure VPN, MPLS & Broadband in order to access above services

Resolve Product and Process related queries. Report the bugs to Development Team

Company : Wipro BPO Solutions

Designation:Customer Relationship Associate

Period:2ndJanuary 2006 to 30thSeptember 2006

Project:Microsoft Office Live

Industry Knowledge Gained:Online Business

Job Role:

Assist the clients in building their personal websites with the help of Microsoft Office Lives Web Developer Utilities

Provide support in Transfer of their existing domains from other registrars to Melbourne IT

Conduct trainings on new developments in the web tool

Train new joins on Microsoft Office Live web developer& support process

Company :Reliance Info-Streams Pvt. Ltd. (Reliance BPO)

Designation:Customer Relationship Executive

Period:27thApril 2005 to 26thNovember 2005

Project:Reliance Petroleum Ltd

Industry Knowledge Gained:Petroleum & Cards

Job Role:

Provide Trans Connect Card account information to the Fleet Owners and solve related queries over the phone

Assist the Retail Outlet Managers and Trans-Connect Managers in Fleet related information

Assist the Reliance Logistics Assistants and Reliance Employees with their respective Trans Connect Cards

Company: Signor Marketing Pvt. Ltd.

Designation: Marketing Executive

Period:15thDecember 2003 to 24thFebruary 2005

Industry Knowledge Gained:Cards, Software, Hardware

Job Role:

Sale of IT & Non-IT Products

Training the new joins and assist them in achieving individual and team goals

Resolve customer complaints and address the product relatedsettlements

Conduct briefing sessions and meetings

ACADEMIC QUALIFICATION

Masters of Information Management (MBA – IT) from K.J. Somaiya College of Management Studies & Research Center, Mumbai University.

Graduation in Commerce from S.K. Somaiya College of Science & Commerce, Mumbai University

TECHNICAL QUALIFICATION

Diploma in Web-Centric Computing (DNIIT) from NIIT

Course in Advanced Java & Web Technologies from SSI Education

PERSONAL DETAILS

Date of Birth

20th October 1982

Gender

Male

Marital Status

Married

Nationality

Indian

Address

Flat #203, 2nd Floor, Saideep CHS, Plot #384-387, Sector–31, Vashi, Navi Mumbai, Maharashtra, India, Pin code-400703

Languages Known

English, Hindi, Marathi and Telugu

Interests

Movies & Music

Contact this candidate