Customer Service Accounts Receivable

Accounts Receivable and Collections, Credit Analyst

Annette L. Peterson accountant accounts receivable functions analyst 905-***-****

Norval, ON L0P 1K0 reconciliations audit controls bad debt write-offs ******************@*****.***

CAREER OBJECTIVE

A result-driven, administrative management professional with an entrepreneurial spirit and capabilities in

leading and motivating staff to produce timely and accurate results with these key skills:

Account Receivable Management Respect, reliability and a positive attitude

Proficient experience in accounting Ability to evaluate, prioritize and multi-task

Strong organizational and time management skills Strong teamwork and team building essentials

Open communication skills Occupational pride and integrity

PROFESSIONAL EXPERIENCE

A+ Canadian Marketing, Brampton, ON balance sheet bank benefits administration billing budgeting

Professional Organizer/Office Accounting I capital budget capital gain 2014 to Present

•Task and goal oriented organizer services for personal and small businesses in Halton Hills

and the Peel areas.

•Schedule and discuss customers’ needs assessment.

•Design task oriented work sheet, goals-success rate and customers’ satisfaction obtained.

•Assist proprietor in positive business/staff coaching for optimal profits and employee satisfaction

•Experience with e-Deposits/bank cheque scanners and various apps for life simplification.

Roxul Inc., Milton, ON cash management collections collection calls communications contract management

Accounts Receivable and Credit Analyst corporate governance corporate mergers 2013 - 2014

•National accounts receivables and reconciliations.

•Credit risk analysis for new credit applications. Set up new customer and national accounts.

•Assist credit and collections as to decrease outstanding debts.

•EDI processing, weekly invoicing, month/year end preparations.

•Customer service and sales liaison.

•Prepare all money and cheques for daily bank deposits, cash receipts, cash applications.

•Decision making on daily basis for credit application approval and releases of orders.

Wilsonart Canada/ ITW, Mississauga, ON cost accounting cost reduction and avoidance

Credit & Collections Analyst credit and collections credit and collections analyst 2009 - 2013

•Utilized all aspects of AR collection tools for improved account reconciliations and DSO.

•Daily invoicing per customer specifications.

•Credit risk analysis for new credit applications. Set up new customer and national accounts.

•Prepare all money and cheques for daily bank deposits, cash receipts, cash applications,

cash flow analysis and reporting.

•Customer service and sales liaison.

A+ Canadian Marketing, Brampton, ON credit management customer rapport customer data

Professional Organizer/Marketing & Business Development debt ral EBITDA finance 2008 - 2009

•Qualified transportation sales prospects for southern Ontario Region/Alltro Transportation

& Distribution, Georgetown, ON.

Hub Group Canada/O'Neill Inc., Oakville, ON financial audits financial controls financial planning

Credit & Collections Analyst financial reporting financial statements forecasting 2006 - 2008

•Created and maintained an AR comment and activities log titled, "AR Summary".

•Credit risk analysis and investigations for new customer accounts. Maintained rapports and good credit standings for new, current files. Investigations on probable, inactive files.

•Established a DSO template and lean AR practices for improved KPR Indices ratings.

•Met AR and financial statement reporting deadlines; thrice weekly, including CFO in Chicago, IL.

Roxul Inc., Milton, ON foreign exchange GAAP general accounting general ledger IFRS income statement

Accounts Receivable and Collections Officer internal controls inventory management 2004 - 2006

•Three-month contract, extended to assist in national account reconciliations and CRA/Tax auditing preparations.

Total Lift Company Limited, Maple, ON investment finance investor relations invoicing IPO job costing

Accounts Receivable Manager letter of credit management reporting marketing media 2004 - 2004

•Created and maintained an AR comment and activities log titled, "AR Summary".

•Developed standard accounts receivable notifications.

•Aided in telemarketing and generation of new sales leads, including the primary stages of

sales training and appointments.

Annette L. Peterson continued Page 2

647-***-**** ******************@*****.***

NACC Transportation Group Inc., Mississauga, ON mergers and acquisitions month end adjustments

Office Manager Month end closing month end procedures payroll administration payroll 1996 - 2003

•Managed receivables and payables activities of each account, weekly payroll, human resource management of employees, event co-ordination, overall company strategy and rapports maintained.

•Developed standard accounts receivable notifications and accounting policies. DSO improved and maintained from 60 days to 30-45 days.

•Financial statements prepared weekly, monthly, including month/year end reporting for accountant.

•Commenced improved data storage with digital scanner imaging.

David Shearer, D.D.S. Orthodontist, Brampton, ON policies and procedures profit gains profit loss P&L

Preventative Dental Assistant, Canadian Dental Assistant 1995 - 1996

•P.D.A./C.D.A. in a busy orthodontic practice, fully certified and H.A.R.P. certified.

Hugh H.G. Fraser, D.D.S. Orthodontist, Village Orthodontics, Brampton, ON

Preventative Dental Assistant, Canadian Dental Assistant 1994 - 1995

•P.D.A./C.D.A. in a busy orthodontic practice, fully certified and H.A.R.P. certified.

O.M. Sawiak, D.D.S., General Practitioner, Leadership & Holistic Dentistry

Preventive Dental Assistant 1993 - 1995

•Volunteer Assistant, C.D.A., then P.D.A in a busy family dentistry environment, fully certified

and H.A.R.P. certified. Quarterly reporting year end reporting regulatory compliance auditing

EDUCATION

Dun & Bradstreet, Mississauga, ON relationship building relationship management reporting and analysis

Certificates Obtained research and investigation of chargebacks including discrepancies 2000 - 2002

•Human Resources Management issuing credit and debit memos

•Positive Approaches to Handle Conflict responding to customer requests for documentation

•Collection Skills and Receivable Management revenue gain reverse takeover risk management

University of Western Ontario, Preventative Dental Assistant Program, London, ON 1993 - 1995

P.D.A. Diploma and Certifications obtained.

Credit Institute of Canada, Certified Credit Professional, Toronto, ON TBA

CPA/CCP Diploma and Certifications to be obtained.

COMPUTER SKILLS

•Experience in various accounting software packages, including Navision, Business Vision, Encore,

Simply Accounting, ROI, Infor, Novell, AS400, TPS, Infinium and the Business Objects Reporting

System.

•Strong working knowledge of Microsoft Word (2010), Windows 95, 98, XP, Excel, Lotus.

•Familiar with OpenOffice.Org, Adobe Photoshop CS II.

ADDENDA

A+ Canadian Marketing 2008 to Present

Owner & Principal reviewing aging and trial balance reports to identify past due accounts

•Professional Organizer Services, business start-up and artisans products.

TheCleaningLadyCo.com 2005 - 2011

Owner & Principal ROE ROI ROA sales Sarbanes Oxley service stake holder strategic planning taxation

•Specialty residential cleaning.

R & B Studios Group of Companies taxes Canadian taxes United States treasury 2001 to Present

Owner & Principal trial balance sheets variance analysis web work paper writer

•Production and sales of fine art paintings and innovative artisan works in various medias.

VOLUNTEER EXPERIENCE

Beaux-Arts Art Gallery, Brampton, ON 2002 - 2004

Marketing & Public Relations Director

•Media coverage for upcoming art exhibitions, special events, fundraising, PR Co-ordinator.

•Attended monthly Board of Director meetings of strategic plans for local art events, budgeting

and prospective art venues to participate in and plan, locally and international.

Contact this candidate