Customer Service Sales
Resume:
Rose Edwards
**** ***** *****, *** # *-M Winston-Salem, NC 27103
*********@*****.***
Dedicated professional with a diverse range of customer service experience seeking a mutually beneficial position with a winning organization that utilizes my dynamic skill set while affording new opportunities for professional growth and development.
Work Experience
Employment Security Commission
Burlington, NC
Receptionist [01/2010 to 4/2011]
Serve as the primary point of client to clients and partner agencies via telephone, e-mail, and in person; maintain a working knowledge of all policies and programs to efficiently realize the unique needs of each customer
Utilized effective time management, teamwork, communication skills, and prioritization to accomplish all regular duties and special projects
Proficient with multi-line telephone, PC / Internet, MS Office, and general office equipment
Sally’s Beauty Supply
Gastonia, NC
Cashier [02/2008 to 11/2008]
Provide consistently exceptional customer experiences in accordance with corporate policy; direct customers to relevant products through strong knowledge of products and industry trends
Effectively manage peak hours and downtime to provide customer service, maintain the sales floor, and efficiently process sales transactions, returns, and exchanges
Utilize superior sales skills to ensure store profitability while delivering value to the consumer
MerChant Store Burlington, NC
Sales Executive [10/2005 to 09/2007]
Perform duties similar to those mentioned above; additionally received, inspected, and merchandized new products to maintain an up-to-date and customer-friendly sales floor
Develop relationships with new and existing customers to provide tailored and knowledgeable service while expanding the business’ client base
Education
Guilford College- Greensboro, N.C. Business Administration- BBA Degree Program
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