Assistant Front Desk
Resume:
Amber E. Hays
McCurtain, OK ***44
Cell: 918-***-****
***********@*****.***
Professional Objective Seeking employment in a facility that will provide challenges and opportunities to use my education and previous work experience with the ability to gain additional knowledge.
Professional Profile
Computer proficiencies: Microsoft Office Suite, QuickBooks
Fast and accurate typist, 10-key by touch
Very detail oriented, organized and motivated
Quick learner, work well both in a team and individual setting
Experienced in an office setting
Strong multitasking, analytical and problem solving skills
Very flexible, able to adjust in a changing work environment
Communication abilities: Telephone etiquette, event planning, appointment scheduling and operation management
Education
Bachelor of Science
Northeastern State University Graduated: May 2009
Major: Cellular Biology Minor: Chemistry
Work Experience
Office Assistant - Accountable Healthcare Staffing – Tulsa, Oklahoma
March 2013 – May 2015
Generated invoices for Billing purposes utilizing the company database
Compared company invoices to remittance advices on several different websites to ensure accuracy before approving, made adjustments when discrepancies were found
Used company software in order to generate weekly reports on progress of Recruiters
Assisted in payroll procedures for traveling nurses
Sent daily reports on progress of the Recruitment staff throughout the day
Prepared official contracts for external staff, sent proper documentation to staff and hospitals
Balanced and accounted for charges on corporate credit card
Chiropractic Assistant – Gallagher Wellness Centre – Tulsa, Oklahoma
July 2012 – December 2012
Organized and maintained confidential medical files
Performed periodic checkups to assess patient progress
Input data on electronic health records for medical system census purposes
Analyzed stress assessment forms and recommended holistic medication
Assisted in conversion from a paper-based patient system to a fully electronic system
Maintained inventory on health supplements/vitamins
Administered B12 shots
Acclimated patients to a new paperless, fully electronic system
Front Desk Supervisor/Relief Manager – Tulsa Southern Hills Marriott – Tulsa, Oklahoma
February 2010 – July 2012
Resolved guest issues, managed check-in process, completed list of daily tasks
Conducted staff meetings in preparation of shifts
Directed a high volume of calls using a multi-line phone system
Anticipated needs of guests and solved problems before they arose
Communicated with various departments of the hotel to accommodate guest challenges
Completed thorough nightly reports on general operations of the hotel
Managed and balanced cash drawer
References
Julie Pickens
COO – Tulsa Travel Branch
Accountable Healthcare Staffing
Sara Danzi
Scheduling/Billing Specialist
Gallagher Wellness Centre
Morgan Smith
Front Desk Supervisor
Tulsa Southern Hills Marriott
Contact this candidate