Customer Service Accounting

Nadiia I. Fadda

843-***-**** • ******.*****@*****.*** 100 Brown Court • Summerville, SC 29483

OBJECTIVE

To obtain a position as an accounting professional utilizing my accounting experience, education, and training

PROFILE

A self-motivated and reliable professional with experience in accounting, retail, employee and customer relations, and records keeping. Capable of effectively using experience and accounting skills in meeting and exceeding corporate goals. Problem solver and creative thinker with ability to persuade others. Possess the knowledge, strength, and judgment to be an integral part of a team. Highly detail-oriented, with a strong sense of timeliness with the ability to manage priorities. Candidate for CPA.

EDUCATION

MBA in Accounting 2016

Charleston Southern University, Charleston, SC

BBA in Accounting, 2014

Charleston Southern University, Charleston, SC

CSU Student Success Award 2014, Dean’s List (Fall 2013), Sigma Beta Delta Honor Society, inducted 2014

Related Coursework

Financial Accounting

Intermediate Accounting

Business Finance

Commercial Law

Managerial Information Systems

Cost Accounting

Federal Taxation

Auditing

SKILLS

Knowledge of Basic Accounting Principles and

Generally Accepted Accounting Principles

Understanding of basic tax principles

Accuracy in financial reporting

Auditing and compliance

Effective communication, presentation, writing, and interpersonal skills

Competent in Blackbaud Financial Edge software

Proficient in Quick Books, Microsoft Office Suite, and Web link software for Non Profit Organizations

Mathematical skills

PROFESSIONAL EXPERIENCE

Office Manager, Present Aero Pure Fans, LLC – HANAHAN, SC

Entered and paid bills, created unpaid bills reports.

Maintained two sets of books for two companies.

Created purchase orders, entered bills against inventory. Created inventory valuation reports

Created invoices, received payments, collected past due receivables. Generated accounts receivable aging reports

Prepared reconciliation of balance sheet accounts

Prepared payroll and maintained records of human resources. Paid commissions for sales representatives

Supervised other office employees.

Answered phone calls and provided customer service to clients

Accounting Associate, February-September Port Watch Logistics, LLC - HANAHAN, SC

Created invoices using payroll data from the spreadsheets and sent them to customers. Recorded customer payments. Deposited funds in a bank. Reconciled accounts and generated deposit reports

Journalized transactions. Created AR reports. Inputted AP invoices into a computer system. Paid bills and responded to billing inquiries

Made phone calls and wrote emails about bills and collections

Filled up an employer part of Social Security and Child Support forms. Responsible for filing and disposing documentation

Answered phone calls from customers and current and potential employees.

Assisted peers with any questions regarding bills, invoices, customer service. Inputted expense reports.

Accounting Intern, September-November 2014 Charleston Metro Chamber of Commerce – Charleston, SC

Audited new membership records and researched the accuracy of existing member records; corrected in database for selected data fields

Mailed monthly non-dues invoices to Chamber members, utilized database to deactivate members for non-payment of dues

Helped with maintaining financial records and associated filing systems; entered data into computer; verified coding, processed transactions, updated accounts, compiled documentation, and generated reports

Completed journal entries and reconciled accounts; reviewed and corrected errors in documents

Performed technical accounting activities, including general ledger, accounts payable, revenue, and accounts receivable

Assisted with preparation and distribution of weekly membership update reports

Maintained excellent co-worker and member relations

Sales Associate, April 2010- April 2011 Dress Barn Store – Summerville, South Carolina

Cultivated relationships with customers through interaction and excellent customer service

Made recommendations to customers regarding store merchandise based on product and brand knowledge

Opened and maintained customers’ store accounts; processed sales transactions, exchanges, and returns

Contact this candidate