Customer Service Engineer

Mark S. Hunt

*** **** ***** ● Winston-Salem, NC 27107

Cell: 336-***-****

************@*********.***

Machine Shop Manager

Turn-key Machining / Ingenuity / Detail Oriented /

Tool and Die Expert / Team Leadership

A dynamic, team spirited and performance driven individual with an extraordinary blend of ingenuity, a wide array of technical expertise, regulatory compliance experience, project management skills, and leadership of machine shop operations. Ability to design prototypes and develop protocols/procedures. Proven ability to lead, motivate and delegate in high stress, multi-tasking work environments.

Core Professional Strengths

Technical Expertise

Prototype Building

Test Procedures

Troubleshoot / Problem Solve

Machinist

Mechanical

Strong Attention to Detail

Technical Writing

Tool and Die Maker

Welding

Logistics

Instructor

Highlights of Professional Employment

Dick’s Gun Repair, Winston-Salem, NC 2005-Present

Owner/Gunsmithing Master

Manages all aspects of the business.

Engineers and builds custom firearms, including competitive AR’s.

Designs and builds tools needed.

Maintains all business records.

Manages government compliance.

Industry wide networking.

Marketing and sales.

Advises clients.

Army SOTIC 1993-2012

Special Projects Engineer

Advisor and project engineer for Army Special Operations.

Designed tooling for weapons projects.

Built prototype equipment (model making).

Tested and implemented procedures with prototype equipment.

Montgomery Community College, Troy, NC 1993-2011

Gunsmithing Instructor

Taught gunsmithing classes full time.

Taught machine shop processes, heat treating, tolerances, manual craftsmanship, gunsmith tools, basic stock making barrel making, store management marketing and shop development.

Seminar Instructor

Taught three week gunsmithing seminar annually.

Taught advanced armorer class for military, police and civilian armorers.

Taught steps to instill confidence in assembly, disassembly and repair of personal weapons systems.

Taught machine shop processes, and welding of rare and exotic gun metals.

Tested and evaluated students in related courses.

Engineered and assembled 2005 and 2006 Tompkins Trophy winning rifles.

Welding Instructor

Taught welding for all ferrous and nonferrous metals.

VarTech Systems Incorporated, Clemmons, NC 2008-2009

Plant and Production Manager

Designed, procured equipment and oversaw the building of a fabrication facility and machine shop. Supervised production at the new facility.

Oversaw all aspects of daily operations and building maintenance.

Coordinated legal support, ISO 9000 standards, OSHA standards, product logistics, packaging and inventory.

Acted as OC control auditor for monthly and annual reporting.

Wrote, taught and supervised training procedures.

QC ISO 9000 9001 engineer.

Customer Service

Purolator Advanced Filtration, Greensboro, NC 2007

Welder

Filtration and electron beam welder for aviation products. (F-16, F-15)

Engineering Supervisor

Oversaw engineering of automotive related products.

QC Supervisor

Supervised the manufacturing of filters for nuclear submarines.

GKN Automotive, Burlington, NC 2006

Tool and Die Maker for Experimental Projects

Supported many areas of manufacturing including:

Operations of the automotive driveline manufacturing (extreme lean manufacturing processes).

New tooling products.

Gauge and tooling manufacturing.

Welding for special tooling (friction welding aluminum to steel drive shaft tooling)

NDT drive line componets.

Model making for automotive lean manufacturing implementation tooling.

US Airways Landing Gear Machine Shop, Winston-Salem, NC 1990-2006

Lead Mechanic Support shops

Varied experience in the airline and transportation industries.

Worked with various engineering groups and management when facility was built.

Designed and manufactured tooling for start-up projects and production.

Developed technical procedures for aircraft repairs of special circumstances and one-of-a-kind type first time repairs.

Designed and manufactured fixtures for the machine shop,

NDT/Test procedures for mechanical components regarding crack and surface tension for structural components. (chrome

hydrogen embrittlement testing.)

X-ray,Mag Particle, Die Penetrate and Destructive testing,

Beam Welding (X ray type) Very few machines world wide

Heavy maintenance experience for all mechanical systems.

Served as lead mechanic for building maintenance.

Engineered and manufactured plating fixtures including the development of out of tank processes.

Led and directed crews and coordinated department functions.

Audited lab and plating shops.

Evaluated mechanical problems for repair, such as aircraft structural cracks and the manufacturing of necessary precision components.

Supported manufacturing for all operations.

Serviced and machined servo motors.

Precision grinding and manufacturing of aircraft components including engine and flight control components.

Facility maintenance of both the building and machinery.

Welding of aircraft components.

Instructed aircraft welding and related techniques including aluminum, titanium, nickel, stainless steels and family variants, and the chromemoly family of steels.

Mig welding experience with aluminum and stainless steels.

Robotic welding and programming experience.

Friction welding experience including proprietary steel to aluminum.

Inventory coordination and logistics.

Maintained detailed records of all work.

Plating engineer for out of tank process.

Customer Service

Education & Associations

East Forsyth High School, Kernersville, NC

Graduate

Forsyth Technical College, Winston-Salem, NC

American Welding Association Welding Certification

Nuclear Pipe Certification

ACME Tool Company, Kernersville, NC

Journeyman Tool and Die Apprenticeship – Four Year Tool and Die Program Certification

US Air, Winston-Salem, NC

FAA Welding and Structural Designate Certification

International Association of Machinists and Aerospace Workers

Job Skills

Tool and Die Maker

Tooling Design

Documentation

Crane Operator

Machinery Maintenance

Metal Fabrication

Writing Technical Manuals

Excavation Equipment Operator

Facility Maintenance

Rigging

Project Management

Large Fixture Making

Mold Making

Wiring

Crew Management

Metallurgy Heat Treating

Welding

Optical Grinding

Cost Management

Chrome Nickel and Cad Plating

Electron Beam Welding

Drafting

Lean Design

Product Development

Micro Tig Welding

Instructor

Quality Control Inspection

Troubleshooting

Ingenuity

Logistics

Regulations Compliance

Project Management

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