Sales Manager
Resume:
Sidella Outten
**** ******** ****, **** ******* MN
********@*****.***
Profile Summary
Results oriented professional with over 10 years sales and management experience.
Possess excellent interpersonal, communications, analytical, and organizational skills.
Excels within highly competitive environments where leadership skills are the keys to success.
Aggressive, determine sales manager with a results driven attitude that has resulted in numerous sales achievements and promotions.
An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.
Employment
TCF National Bank, Minneapolis Minnesota
2002 – 2011
AVP-Branch Lending Manager
High-profile management position accountable for soliciting business accounts and developing strategic alliances with clientele managing a portfolio of over $60,000,000 in mortgage outstandings.
Collaborated with top management weekly to implement sales strategies to increase loan production and bank profitability.
Devise and implement innovative marketing principles and promotional sales events for commercial projects to further support financial growth.
Counsel high net-worth individuals and corporate clients with regard to investment opportunities, risk analysis, and monetary returns.
Analyzed customer credit worthiness through credit analysis.
Cross-sell banking services and products to clientele. Ensure that over 300 cold calls were made daily to ensure the strength of the pipeline and that bank goals were consistently achieved.
Produce over 12 million in annual loan production 3 years consecutively.
Strict adherence to regulatory requirements such as, OFAC, The United States Patriot Act, Regulation Z, The Privacy Act, Anti-Money Laundering Act, and BSA.
Familiar with FHA, VA, USDA, Fannie Mae, Ginnie Mae and Freddie Mac requirements.
Highlights:
Presidents Club winner 5 consecutive years.
Appointment to Bank Officer.
Top Salesmen 3 consecutive years
Maintain a 95% customer satisfaction rate.
Maintain 92% retention by implementing strategies to prevent loan payoffs by ensuring customer satisfaction
Grew mortgage portfolio over 30% within the first 2 years.
Proficient in Spanish
Understanding of commercial lending, retail banking, credit and investments.
Actively pursuing (S.A.F.E) Mortgage Loan Originator License.
Sidella Enterprises Nassau, Bahamas
2011-2015
General Manager/Mia’s Gourmet Pizzeria
Directed daily operations including staffing, purchasing, product quality, adherence to company policies and procedures.
Managed, trained and mentored a staff of over 15 people.
Responsible for employee compensation programs and daily incentives.
Conducted regular employee spot checks, coaching and performance reviews.
Ensured that all customer complaints we resolved quickly and customer satisfaction is consistently at its highest level.
Created restaurant menu and pricing structure to ensure profitability.
Responsible for implementing all marketing campaigns and promotions resulting in increased sales and a dynamic sales culture.
Education
Bachelor of Arts in Business Administration
Concentration: Marketing, Sales and Business Management
College Of St Benedicts/St John’s University, Minneapolis Minnesota
2001
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