Management Quality

Priyanka Mishra

Cell: 090******** E-Mail: *-******@*******.***

Objective: To seek an excelling position in various Management Systems with focus in Quality Management System in an engineering industry.

Professional Summary

Over 8 years 10 months of experience as a devoted and delivering professional in Quality, IMS implementation and Software development (5.7 years):

1 year as Quality Control Inspector and Quality Document Controller in Quality Control Department

2 years 3 months in IMS (ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007) Implementation in Manufacturing Industry

5 years 7 months as Software developer in Microsoft .NET technology

Core Competencies

Quality Management System (ISO 9001:2008)

Adept knowledge of ISO 9001:2008 standard and its various clauses with grip on documentation requirements of Apex and other manuals, SOPs, and WI/Formats

Experienced in leading and training the team of internal auditors on conducting effective audits, exploring possible system improvements, non-conformances and analyzing their root cause

Certified Lead Auditor in ISO 9001:2008 by Bureau Veritas and well versed with requirements of company certification process

Experienced in supporting MR and MR office solely

Knowledge of functional areas of manufacturing industry and their Quality performance norms

Proficient at scheduling and executing audits, management reviews, audit analysis and following up for Corrective and Preventive Action (CAPA) plans

Knowledge of document revision & transmittal system

Experienced in customer complaint management from acknowledgement to NCR to CAPA to complaint resolution up to seeking satisfaction feedback from customer

Experienced in coordination & liaison with certification agency and consultant

Experienced in scheduling, coordinating and facing external audits

Knowledge of QMS requirements for vendors and suppliers

Experienced in reviewing, contributing and expediting the implementation of improvement plans in various departments

Exposure to utilization of certificates and logos for brand development and related regulations

Knowledge of MS-Office to support QMS function

Integration with other standard (ISO 14001: 2004 & BS OHSAS 18001: 2007)

Knowledge of ISO 14001 & OHSAS 18001 standards and their various clauses

Knowledge of various documentation requirements for ISO 14001 & OHSAS 18001

Proficient knowledge in integration of documentation requirements of QMS, EMS & OHSAS

Knowledge of Environment and Safety requirements of various functional areas of manufacturing industry

Knowledge of Environment Aspect & Impact Analysis and Hazard Identification & Risk Assessment process

Experienced in reviewing, contributing and expediting the implementation of Operational Control Plans (OCP) and Management Programs (MP) for various departments.

Quality Control and Quality Assurance

Proficient at preparing final quality dossiers of products for customers with very good presentation skills

Exposure to database preparation for quality documentation on server based retrieval systems

Knowledge of incoming raw material inward inspection, inspection norms and standard quality requirements

Exposure to raw material inward and storage system

Basic knowledge of mechanical inspections of engineering parts and their acceptance standards

Knowledge of reviewing and logging of test and quality documents for raw materials like standard test certificates, special test records and QA documents

Experienced in standardization, compilation and storage of stage inspection reports generated during process of manufacturing

Exposure to preparing Quality assurance plans (QAP) and inspection and test plans (ITP)

Exposure to rejection and rework analysis and suggesting corrective and preventive actions

Exposure to QC equipment calibration and calibration norms

Exposure to QC tools like First time right (FTR), Parts per million (PPM), Cost of poor quality (COPQ), random sampling and batch inspections

Basic knowledge of materials for inspection purpose

Proficient at preparing process flow diagrams

Proficient at coordinating with third party inspection agencies and customers for inspection calls as per QAP/ITP

Knowledge of vendor evaluation quality norms

Career Highlights

Since October 2014 with Oswal Infrastructure Limited, Ahmedabad as Assistant Manager-IMS (ISO 14001 & OHSAS 18001) Implementation

Core Responsibilities

Preparation of IMS (ISO 14001 & OHSAS 18001) Manual, Procedures, Work Instructions, Forms & Formats

Implementation of IMS parallel to already implemented QMS

Integrating IMS with QMS

Internal coordination for effective implementation of the Integrated Management System

External coordination with certifying agency for certification

Gap analysis for already implemented QMS

Conducting audits and MRM for IMS & QMS

Assisting MR during final certification audit

From September 2011 to August 2013 with Fivebro International Pvt. Ltd., Ahmedabad as QC Document Controller/Inspector and IMS Lead Auditor (Executive- QC)

Core Responsibilities

Lead Auditor and trainer for IMS

Assisting MR for MR-office documentation and audits

IMS coordination

Customer complaint management

Non-conformance tracking

Raw Material inspection

Document controlling for QA/QC

Supporting Brand development for marketing

Special Procedure Preparation on client request

Notable Contributions

Integrated Management system (9001/14001/18001) Document preparation

Successfully formed and developed team of internal auditors

Implementing IMS and certification by TUV-Nord India as Lead Auditor and IMS coordinator in a span of 3 months from kick off date

Standardization of QC checklists for inward inspection

Implementation of Document compilation and retrieval system on server

Prepared Marketing brochure for company presentation and brand development

From January 2007 to August 2011 with M/s. Interface Software Solutions, Bhubaneswar, Odisha as Software Developer

Core Responsibilities

Designing, Coding, Testing and Maintenance of various Windows and Web Applications of the company using Microsoft C#, ASP.NET and SQL Server

From December 2005 to December 2006 with M/s. Royal Computers, Cuttack, Odisha as MS.NET Trainer

Core Responsibilities

Training Microsoft ASP.NET and C#

Education

Lead Auditor in ISO 9001: 2008 (QMS)

B.E. (Electronics and Instrumentation) from Sambalpur University (BPUT) : 2005

10+2 (PCMB) from J.K.B.K Govt. College (CHSE Odisha Board) : 2000

10 from Ranihat High School (HSE Odisha Board) : 1998

Personal Details

Address

:

C/O. K.K. Handa, A-1003, Regency Tower, Besides Management Enclave, Vastrapur, Ahmedabad, Gujarat-380015

Date of Birth

:

24/09/1983

Gender

:

Female

Marital Status

:

Single

Relocation

:

No constraints

References

:

Available (If Required)

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