Customer Service Representative

Christopher W. Hudnell

**** ******* *****, ***** *******, OH 45424 PH: 937-***-**** Email: *********@***.***

Seeking an exciting position that will use the skills I have obtained to become an asset to the company.

Skills Profile

Proficient in the use of DTE, Fidelity, Smartflow, fax machines, Microsoft: Excel, Word, PowerPoint, Access

Organized and detail-oriented

Fast learner

Dedicated to the provision of excellent internal and external customer service and satisfaction.

Work Chronology

Serious Soundz DJ Service, Dayton OH 2014-Present

-DJ for special events

-Customer Service

-Marketing

-Sales

Assurant Specialty Properties, Springfield OH Nov 2007-April 2015

Verification of loan policies

Focus group leader and trainer

Safety committee/AVERT member to improve employee safety in the workplace

Processing and payment of hazard insurance, daily reports, excellent KPM/WPM data entry

Use of multiple computer programs and servicing systems to complete work responsibilities

Participated in leadership and skills training classes

Rail America July 2009–October 2009

Conductor

Responsible for track warrants, train movement, customer deliveries, safety, etc.

Lady Footlocker, Springfield OH 2005–August 2006

Assistant Manager

Shift Lead/Key holder

Inventory control, cashier, sales, customer service, shipping/receiving etc.

Simon Properties Group, Springfield OH 2003- December 2006

Customer Service Representative

Administrative duties, answered phone calls, dispatched security, sold gift cards, helped erect displays, etc.

Education and Training

Credits earned for Business Finance/Automotive Majors

Mount Vernon Nazarene University, Mount Vernon OH (Business Law)

Clark State Community College, Springfield OH (General Electives)

Sinclair Community College, Dayton OH (Automotive)

References

Gladly provided upon request

Contact this candidate