Project Management
Resume:
Jahdo Gabre Clarke
ONTARIO L1C-0L1
*******@*****.***
PROFILE SUMMARY
14+ years’ working experience in Banking/Financial Industry as Systems Analyst charged with the design and development of system solutions
Strong data mapping & modeling experience and designed/conducted several complexed data migration exercises for system implementation. (Comfortable manipulating data in excel, csv, xml and txt flat file formats).
Expert at Report design and development using Crystal Reports.
Comfortable working in UNIX environment (shell scripting),
Comfortable working with JAVA J2EE based development etc.
6 years’ experience working with SISS and DTS packages for designing automated data translation processes and business logic. Expert of report development using Crystal reports (Business Objects).
Strong knowledge and experience in SDLC and PLC applied to solution implemented.
Expert level experience with SQL, PL-SQL and T-SQL. Able to develop and optimize complexed SQL queries, stored procedures and functions. Basic knowledge of Database administration for RDMS (Oracle, SQL Server, DB2, AS400)
12 years’ experience in requirements gathering and documentation and process design (UML, process flow diagrams, system requirement document)
Competent in Java development and troubleshoot/debugging java code and java based applications.
Experienced and proficient in the techniques of effective Project Management and all aspects of the System Development Life Cycle including Waterfall and Agile.
7 years as Project Team Lead, managing a team of software developers on specific Oracle IT application development projects. (Data migration, Process optimization, System Interface design and development)
EXPERIENCE
Project Control Officer August 2015 – Present
RBC Investor and Treasury Services (I&TS)
Conduct administration of Business projects within RBC I&TS business unit.
Maintain and update project budgets in form of Investment appraisals.
Responsible for maintenance and preparation of project documentation meeting minutse and presentation decks.
Development and administration project SharePoint site content and materials.
Assist project manager with day to day management of project endeavors.
Liaise with business and technical project resource (internally & external vendors) to ensure exchange of project updates and coordination of project activities.
Main project logs including Issue logs, Action items, Lessons Learned, Risks logs etc
Manager – Application Support & Development June 2014 –December 2014
First Global Bank IT Division
Managed a team of 4 Systems Analysts charged with providing support to end users for all the IT systems or applications used within the First Global Bank environment.
Provided direct updates to the Vice President of IT for First Global Bank in regards to software development endeavours/projects.
Provided customization, reporting and maintenance support of Flexcube Banking application on Oracle 11g database / AIX Unix.
Major Contributions
Divided the system development unit into three streams: “Maintenance”, “Reporting” and “Projects”. This allowed for more effective allocation of resources and provided the business with more responsive service.
Implemented in house training plan were each team member would perform cross training to ensure the team is exposed to various systems and technology. This approach resulted in reduction in training expense as less external training was utilized while maintain the level of training required.
Implemented internal code review between system analysts to ensure the coding standards are maintained with the department.
Senior Systems Analyst March 2010 –June 2014
First Global Bank IT Division
Led team charged with designing and implementing all 13 interfaces between the Flexcube UBS (formerly iFlex) Core banking system and all pre-existing satellite systems within the banking environment.
Managed the implementation of the FTS (Bevertec) ISO8583 Switch within FGB network.
Managed the implementation of Flexcube Direct banking (Internet banking Application).
Responsible for data warehouse maintenance and all fulfilling reporting requests made by business units.
Performed vendor management role for all customization requests raised with OFSS (vendor).
Major Contributions
Prepared the requirements specifications for the Interface between Flexcube core banking system and Oracle Financials application (Oracle Suite). Along with the inputs of the development team and the operations business unit I also prepared the design document for the interface along with the user guide lines to be followed by the end users (IT Operators). This interface resulted in a reduction of the GL Extract refresh from 4 hours for completion to 45 minutes thus increasing the efficiency of completing EOD activities by Computer operators.
Collaborated with OFSS Vendor to design, implement and document an automated process for transferring and processing SWIFT messages between the core banking system and the SWIFT international network. This interface allowed of the real-time and straight through processing of incoming and outgoing SWIFT message for bank to bank wire transfers. Result of this process was less time spent by end users (back office) posting SWIFT messages manually into core banking system.
Implemented “CheckPlus” Cheque Printing application within FGB and interfaced it with the Flexcube Internet Banking system. The result of this project allowed the FGB internet banking customers to request manager’s cheques online, and indicate the desired branch where cheque is to be printed. Cheques are printed real time at the remote branch selected. Customer can then pick up the ordered cheque or draft resulting in improved convenience for customers.
Collaborated with Bevertec vendor during the configuration, setup and customization of the ATM/POS Switch (FTS) which allowed for the routing and processing of ISO8583 messages from the local central ATM/POS network “Multilink” within Jamaica. Design recon reports to assisting in the troubleshooting of this interface and reconciliation of transactions by Operations team.
Senior Systems Analyst March 2000 – March 2010
National Commercial Bank IT Division
Managed Project Development Team to design and implement IT solutions to meet the bank’s objectives.
Responsible for the maintenance of project schedules and ensuring that the development team’s deliveries meet the business requirements effectively and in a cost efficient manner.
Designed system solutions and customizations for core banking application.
Responsible for the preparation of technical and functional documentation, as well as user guidelines for IT related projects.
Provided support to NCB’s Help Desk in problem resolution, emergency data requests and investigations.
8+ years as an on-call emergency support personnel.
Major Contributions
Designed data extraction scripts to allow for the data migration/transformation of all banking accounts and customer data from previous I-Bankr application to new Finacle Banking system (Infosys). Data migration was conducted along with the consultant from Infosys using COBOL based extract scripts and PL-SQL upload procedures.
Managed the development team for the redesign of the Account Opening module within the core banking application, to realize improved process efficiency. New web application was developed as an extension to the Finacle system to capture account opening data. This optimization enables real time access to all electronic banking channels and reduced the account opening process significantly, thus making the Customer Service representative more efficient.
Designed, developed and managed the implementation of a credit card rewards tracking system created in VB6 with SQL server database. System is used by NCB credit card unit to manage customer’s accumulated points as well as redeem rewards.
Designed stored-procedures to execute the structured archiving and purging of banking data from production database. This resulting in the reduction of space used by database on production server thus maintaining systems optimal performance.
EDUCATION
Post Graduate Certificate - Project Management Jan 2015 – Dec 2015
Centennial College, Progress Campus, Toronto
Completed project management program aimed at acquiring the formal experience, techniques and skills to become an effective project manager. Gained formal exposure and experience with project management Body of Knowledge – PMBOK
Computer Science & Management, Bachelor of Science Sept 2002 – July 2004
University of Technology, Kingston
Studies focused in Management Information Systems, Operations Management as well as System Design.
Computer Science, Diploma Sept 1996 – July 1999
University of Technology, Kingston
Studies focused on the fundamentals of Information Technology, including Software Development, Networking and Database Administration.
Development Languages Proficiencies
VB6
ASP.net
Java
JavaScript
Microsoft BI Suite
JSP Development
C, C#
Unix Shell scripting
Finacle Scripting
PL-SQL/T-SQL
CSS
HTML/XHTML
SQL
XML/XSL
Software Proficiencies
MS Office Suite
MS Projects
Crystal Reports
Dreamweaver
SharePoint
Databases
Oracle9i, 10g, 11g
Informix
SQL Server 2005
DB2
Operating Systems
AIX/Linux/UNIX
Windows Vista/XP
AS400
Certifications
Currently pursuing Oracle developer Certification & PMP Certification
Hobbies/Interests
Singing
Basketball
Football
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