KEY ACCOMPLISHMENTS

Completed a Six Sigma Greenbelt project which resulted in a $54K savings for the virology department

Completed a companywide lean initiative that resulted in $739K cost savings for the Pittsburgh Business unit

Spearheaded the revised reports team committee and reduced the revised reports rate by 50% in 6 months

Redesigned workflow for ACL Microbiology Lab in Erie, PA resulting in a 50% turnaround time for patient results.

Designed and implemented a process in conjunction with phlebotomy that reduced the blood culture contamination rate in the Emergency Department from 19% to 3.0% in 6 months.

Spearheaded reference lab bill audit that saved Fort Washington Medical Center $158K

Responded to 56 deficiencies from a mock CAP inspection that allowed the laboratory at FWMC to retain their CAP accreditation until the next inspection in 2016.

Implemented electronic supervisory review of all laboratory results at FWMC. The College of American Pathologists and other laboratory regulatory agencies require daily supervisory review of all laboratory results.

Implemented bedside patient identification system to positively identify patients prior to venipuncture.

Areas of Expertise

Leadership

Training

Communication

Staff Development

Mentorship

Laboratory

Microbiology

Virology

Molecular Diagnostics

Immunology

Process Improvement

Lean Six Sigma Green Belt

Lean Six Sigma Green Belt

Risk Management

Change Management

Information Technology

MS Excel

MS Access

MS PowerPoint

MS Visio

PROFESSIONAL EXPERIENCE

Fort Washington Medical Center, Fort Washington, MD • 06/2015-12/2015

Fort Washington Medical Center is a 37-bed community hospital, with an annual ED volume of 45,000 patients CAP accredited laboratory

Laboratory Director (Consultant)

Responsible for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory.

Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance.

Plans, assigns, and directs work in the laboratory.

Mentors and supports direct reports, i.e. Supervisors, Technical Specialists in their responsibilities and functions, ensuring they receive training in supervisory skill development.

Defines, coordinates, and monitors quality assurance programs and supervises activities of the Technical Specialists.

Ensures quality control and compliance procedures are followed and QC reports are up to date.

Oversee plans and preparations for inspections of accrediting agencies

Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.

Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.

Develops annual budget and manages department costs and resources to adhere to budget.

Clarion University, Clarion, PA (Pittsburgh Site- West Penn Hospital) • 2/2015 – 4/2015

Clarion University is a public university located in Clarion, Pennsylvania with an annual enrollment of 5,712 students. It is one of fourteen universities who are part of the Pennsylvania State System of Higher Education (PASSHE).

Microbiology Instructor

Instructor for 35 nursing students at the Pittsburgh site for Clarion University’s Nursing Program

Delivered lectures and conducted laboratory sessions on Microbiology as per approved schedules and curriculum.

Developed course syllabus and materials as per college standard format.

Evaluated student’s assignments and classwork.

Developed and taught study techniques to my students to make it easier to learn taxonomy of microorganisms.

Maintained reports of student’s progress and attendance.

Worked with management in resolving academic issues.

Kept inventory of laboratory supplies and maintained laboratory equipment.

Addison-Gilbert Hospital, Gloucester, MA • 11/2014 – 1/2015

Microbiology Technologist (Travel Position)

Travel position for AMN Healthcare, Inc. AMN is the nation's largest healthcare staffing and management services firm. Microbiology Technologist in a 400-bed tertiary level hospital, with CAP accredited laboratory.

Performed routine bacteriological procedures from culture set-up to reading, identification & sensitivity testing of isolates.

Identified, isolated, and cultivated microorganisms present in body fluids, skin scrapings, exudates, and surgical specimens.

Utilized Microscan and Vitek identification systems to perform bacterial identification and susceptibility testing.

Assisted with quality control procedures, external survey materials, and other administrative duties in the absence of an onsite supervisor.

Quest Diagnostics, Pittsburgh, PA • 2/2012 – 6/2014

$7.5B diagnostic testing company.

Microbiology Supervisor

Department supervisor for College of American Pathologists and New York State accredited high complexity microbiology department at a major national reference laboratory. Supervised 30 medical technologists in a full service microbiology laboratory.

Mentored four employees who received promotions within a year of joining the company.

Implemented a staffing model that reduced the turnaround time for ova and parasite testing from 8 to 4 days.

Re-designed the affirm work cell in virology to increase the throughput of the available instrumentation from four instruments to six instruments

Increased the efficiency of the Walk away specimen processor by re-designing the work cell for a 1% productivity gain.

Obtained Lean Six Sigma Greenbelt Certification.

Excela Health Latrobe Hospital, Latrobe, PA • 5/2011- 2/2012

Part of the Excela Health Hospital System located in Westmoreland County Pennsylvania

Supervisor Microbiology/Immunology Laboratories

Supervised 15-20 medical technologists in a full service microbiology and immunology laboratory.

Implemented competency and training assessments for medical technologists.

Designed new continuing education modules format which the medical technologists could access via the hospitals intranet.

Researched an implemented an automated procedure for performing antinuclear antibody testing to eliminate ergonomic issues inherent in the manual method.

Community College of Allegheny County West Mifflin, PA • 5/2009 – 5/2011

Community College of Allegheny County includes four campuses with an annual enrollment of 62,000 students.

Adjunct Instructor

Taught basic science classes to 30-40 students including some laboratories.

Increased the pass rate for nursing students taking microbiology courses from 70% to 80% by offering tutoring sessions.

Supplemented Biology and Anatomy and Physiology lectures with case histories to motivate student interest in the sciences.

Sanford Brown Institute, Pittsburgh PA • 2/2008 – 4/2011 (Downtown Campus and Monroeville Campus)

Sanford Brown is a division of the Career Education Corporation); a proprietary, for-profit higher education .Sanford–Brown provides career training programs in health care.

Adjunct Instructor

Taught basic science courses as well as courses in medical terminology, and biomedical ethics to students pursuing careers as medical assistants, pharmacy technicians, surgical technicians, veterinary technologists, respiratory technologists, and massage therapists.

Clinical Laboratory Standards Institute, Wayne, PA • 4/2007 – 12/2007

A not-for-profit 2,000 member membership organization specializing in the implementation and development of clinical laboratory testing standards.

Healthcare Consultant

As Project Director coordinated gap analysis trips to several African countries to prepare their laboratories certified by the International Organization of Standardization.

Planned and coordinated relevant projects in cooperation with CLSI leadership, staff and volunteers. Developed project work plans in discussion with CLSI country teams, the CDC, Ministries of Health, other partners and lead persons in project countries.

Worked with designated countries and in-country CDC staff to create and implement technical work plans.

Children’s Hospital of Pittsburgh of UPMC, Pittsburgh, PA • 11 /2005 – 4/2007

Only Pediatric Hospital in Southwestern Pennsylvania. Ranked as one of the best pediatric hospitals by US News & World Report since 1990.

Quality Assurance Specialist

Responsible for coordinating all laboratory improvement and resolving patient care issues together with the hospital’s risk management department.

Designed, planned, executed and summarized various types of measurement studies, chart review, database review and analysis, observation, or other means of measurement, to further investigate opportunities for clinical performance and/or process improvement.

Provided consultation to the department’s leaders in the development of performance improvement/safety projects.

St. Agnes Hospital, Baltimore, MD • 11 /2001 – 09/2005

Supervisor, Microbiology/ Immunology

Full-service teaching hospital voted Maryland’s first center of excellence for Women’s health in 2013.

Supervised 20-25 medical technologists in a full service microbiology and immunology laboratory.

Implemented a procedure for handling bioterrorism agents as a member of the hospital’s bioterrorism task force.

Introduced and implemented a new latex agglutination test that decreased the turnaround time for MRSA and MSSA reporting from 48 hours to 24 hours.

Taught and trained infectious disease residents during their one week rotation in the microbiology laboratory.

John Hopkins Hospital, Baltimore, MD • 8/1999 – 09/2001

Pathology Laboratory Supervisor

The Johns Hopkins Hospital is the teaching hospital and biomedical research facility of Johns Hopkins School of Medicine and is widely regarded as one of the world's greatest hospitals.

In conjunction with the Assistant Administrator and Director, coordinated and developed new policies and procedures in order to maintain a safe and effective operation of the department.

Prepared plan for testing, reviewing, validating and verifying new procedures, equipment and technologies to ensure quality and integrity of each system.

Ensured professional communication of laboratory information, interpretations, policies and procedures to referring physicians.

Ensured that all staff achieved orientation, training and performance appraisals.

EDUCATION

Master of Clinical Laboratory Science (CLS)

University Of Pittsburgh, Pittsburgh,

Bachelor of Arts in Biology

Goshen College, Goshen, IN

CERTIFICATIONS

Lean Six Sigma (LSS) Green Belt

Medical Technologist, MT (ASCP)

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