Sales Customer

Professional Summary:

A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner. Flexible to multitask when necessary. Customer focused with diverse industry experience including import and export logistics. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.

Willing to relocate

Authorized to work in the US

Area of Expertise:

Experience with hardware integration (assembly) and strong mechanical aptitude

Familiar with Microsoft operating systems (PC and Servers) and Troubleshoot Hardware/Software

Familiar with basic peripheral identification and installation

Familiar with networking hardware (Switches and Routers)

Knowledge of Microsoft Office Products, QuickBooks, Windows XP, 7, and 8

Knowledge in Troubleshoot in all kinds of Mobile Devices like Apple / Android & Windows base

Comfortable moving or lifting packages up to 50 lbs.

Familiar with basic hand tools (screw gun, screw driver, etc.)

Comfortable in a fast paced, repetitive system integration environment

Able to multitask; A team player; Self-starter; Time Management and Punctual; Strong organizational skills

Work Experience:

Panurgy OEM - Rockaway, NJ April 2015 to November 2015 System Scanner/Hardware Integrator

Applied new laptops’ serial numbers and model numbers through scanning system

Installed and updated bios and third party software according to hardware and customer requirements

Hardware & Software Integration

oGobi5000 3g/4g LTE radio IDs

oSmart Cards, W/Bluetooth

oCustom GPS Lan

oGobi Keyboards and Memories

oTroubleshooting O / S Windows XP / 7

oConfiguration / Troubleshoot TCP/IP-DNS-DHCP-MPLS along with Cat-5 & 6 cabling and switches + routers.

oinstalling and troubleshooting desktop applications with Anti-spyware and Anti-virus software.

Neighborhood Store - Dover, NJ March 2014 to March 2015 Account Manager (Internal)

Cashed checks for customers

Managed cash flow and remittance for company accounts

Maintained inventory levels

Managed Western Union accounts

Applications used: Microsoft Office Suite; QuickBooks

The HAWKS - Pakistan March 2012 to September 2013 Logistics Administrator/Sales and Office Coordinator

Filed and managed documents of inquiries and quotes for customer accounts

Coordinated with customers in factories and procurement departments

Managed delivery of goods to customers efficiently

Organized documents according to product to be entered into the system

Prepared purchase orders and invoices for customers

Managed shipments/logistics controller and custom clearance for all orders

Adhered to customer compliance regulations

Managed customer's inventory needs with vendors

Communicated inventory levels and sales order updates to both customers and sales staff

Generated and maintained weekly/monthly allocation reports for assigned accounts

Crown Plaza Mutiara - Kuala Lumpur Malaysia September 2009 to February 2012 IT Assistant and Banquet Team Management

Managed a wide variety of events by collaborating with the Banquet Team

Managed audio and video for ballroom events

Troubleshoot all kinds of network/IT issues

Dell - Putra Jaya Malaysia December 2008 to August 2010 Computer Hardware and Networking Technician

Interpreted and applied engineering assembly and test procedures

Assembled and dissembled hardware

Performed testing on assigned hardware for quality control

Notified Assembly Lead and/or Production Management team of any concerns or omissions related to product safety and quality

International Data Processing - Kuala Lumpur Malaysia November 2007 to November 2008 Computer Hardware Technicians

Set-Up desktops and laptops

Repaired PC to proper functions and replaced damaged components

Ran and terminated cable CAT 5 and 6

Prepared project status reports

Business International - Pakistan October 2002 to October 2007 Logistic Administrator/Sales and Office Coordinator

Managed documentation of inquiries and quotes for customer accounts

Coordinated with customers to manage expectations

Prepared documents for data entry into systems

Managed delivery of goods to customers efficiently

Prepared customer purchase orders and invoices

Managed shipments/logistics controller and custom clearance for all orders

Adhered to customer compliance regulations

Education:

Bachelor in Commerce Pakistan 2002

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