Vicky Chau Trinh
Garden Grove CA, 92840
714-***-**** Cell.
**************@*****.***
OBJECTIVE To obtain long term employment as a Customer Services or Clerical Office Assistant
QUALIFICATIONS o Proven ability to prioritize and complete multiple tasks
o Fast learner with ability to adapt quickly to a challenge
o Effective working both independently and as a team member
o Detail oriented with high performance standards
o Positive and professional demeanor
02/2015-03/2016 Tokyo Deli Cashier
03/2013-08/2014 99 Cent Only Store Cashier
EXPERIENCES 05-09 / 05-10
An’z Cuu Long, Garden Grove, CA (Direct Hire)
Waitress & Cashier
Greet customers and bring them to table
Giving the menu to customers
Taking order and bringing out food and drink for customers
Take care of the bill and services
01-07 / 04-07
Ceridian Tax Services, Fountain Valley, CA (Kelly Services)
Clerical Clerk
Preparing taxes for clients
Mailing tax forms out to clients
Answering phone calls regarding the taxes issues
02-06 / 12-06
Cal Optima, Orange, CA (Apple One)
Call Center
Customer Service
Received incoming and outgoing calls
Answer any questions and concerns from customers
Schedule for appointments
Performed clerical work such as filing, typing etc.
09-04 / 12-05
Peryam & Kroll Research, Santa Ana, CA (Direct Hire)
Customer Services
Call customers from a database list
Schedule customers for appointments to take test
Responds to questions and concerns from customers
Making any changes as requested from customers
Performed all general office duties
06-03 / 08-04
Med Quest Inc., Santa Ana, CA (Kelly Services)
Data Entry / General Office
Inputted data accurately into a computerized system
Performed clerical work such as answering phone, filing
Worked independently with minimal direction
Performed all general office duties
Provided information and assistance in a helpful courteous
Communicated clearly and concisely
Established and maintained effective working relationships
Planned and organized work to meet schedules deadlines
References available upon requested