Technology Officer

Location:

Santa Rosa, CA

Posted:

March 27, 2016

Contact this candidate

Resume:

Eric Callagher

Santa Rosa, CA *****

Cell: 1-916-***-**** E-mail: ****.*********@***.***

LinkedIn: https://www.linkedin.com/in/ericcallagher

PROJECT MANAGER ERP IMPLEMENTATION

Enterprise Systems Strategy Process Improvement Training Secret Clearance

More than 15 years of progressive, senior level system implementation experience. Leading enterprise software improvement efforts for large scale strategic planning, operations management, maintenance management, and telecommunications systems. Endeavors include a SharePoint upgrade with site design, and content management, and a maintenance management system optimization in the power generation industry; logistic systems administration and integration of supply, maintenance, and transportation systems with strategic plans, and software development of mobilization planning in the Army National Guard and project management in the military acquisition industry.

Summary of Achievements & Experience:

Designed and built SharePoint landing pages and team sites for power agency, and migrated and optimized business and technical content through migration activities during SharePoint Improvement Project at Northern California Power Agency – NCPA (Geothermal Facility). Utilized Content Matrix and other SharePoint migration tools.

Developed inventory management processes and optimized computerized maintenance management system CMMS – Maintenance Connection for barcoding, shipping, receiving, stocking, demand analysis and accounting/purchasing integration. Built custom reports and dashboards to manage inventory reduction activities and financial analysis.

Nationally championed mobilization planning and safety management systems MPDV and SOH for the Army Reserve component. Product manager on agile software development (ASD) teams engaged in the development and support of two modules of the Reserve Component Automation Systems - RCAS.

Completely transformed California Military Department’s Surface Maintenance Department by configuring and integrating the supply and maintenance systems: Standard Army Management Information Systems - STAMIS. Designed, documented and trained users on proper operating procedures and managed technical configurations across 60 networked endpoints. Assessed and managed the maintenance program of 30 facilities across California supporting the ground equipment of over 300 National Guard units, 700 mechanics and technicians with over 15,000 vehicles, weapons, and communications systems.

Organizational assessment of the State Military Department for process improvement in the use of Measurement, Analysis, and Knowledge Management techniques (Category IV Champion) of the Malcom Baldridge Performance Excellence system.

Recent Work Experience:

Technology Analyst February 2015 – July 2015

Northern California Power Agency (www.ncpa.com)

Facility technology lead at the geothermal generation facility in Middletown, CA responsible for the SharePoint improvement and Inventory Management projects. Interviewed stakeholders, developed requirements and project timelines. Managed document cleanup and migrations, and implemented processes optimizing file storage and collaboration.

Milestones & Accomplishments:

Designed and built Team site and Landing pages for facility departments: Project Management, Maintenance, Safety and Environmental Compliance, Procurement, Inventory Management, Scientific Studies, Community and Media Relations.

Developed migration plan for documents and metadata, migrated and transformed over 50K documents from file system and old SharePoint sites using Metalogix - Content Matrix and other migration automation tools.

Analyzed warehouse processes and systems for the optimization of NCPA’s maintenance management system Maintenance Connection. Discovered opportunities for improvement of supply chain processes and designed and configured a warehouse shelving schema and bar code system improving inventory reporting and controls.

Designed and implemented an inventory reduction plan. Developed custom reports and dashboards for a multi-million dollar parts inventory.

Senior Application Analyst December 2013 – August 2014

Metova Federal (https://federal.metova.com/)

Product champion for RCAS-MPDV and SOH the mobilization and safety modules of the Reserve Component Automation System supporting the development and operation of the two applications by the Army’s Reserve component (Army National Guard, and Army Reserves Project Enterprise Office/Enterprise Information Systems. http://www.eis.army.mil) As a retired mobilization planner and logistician I was sought out for this National Subject Matter Expert – SME role. SME and liaison on the Agile Software Development team to ensure user requirements were met in development activities.

Milestones & Accomplishments:

Assisted in the planning and automation of Soldier Readiness Processing – SRP at military installations across the country in the configuration and use of Mobilization Planning Data Viewer engaged in personnel and medical readiness processing for soldiers of the reserve component for mobilizations, and mobilization planning.

Presented at bi-annual Army Mobilization conferences and Safety training events to encourage the adoption of RCAS Modules for the management and reporting of mobilization readiness and safety compliance management.

Management Analyst September 2008 – August 2013

Headquarters California National Guard (http://www.calguard.ca.gov/)

As a dual status Federal Technician I served in military and civilian roles for the Army National Guard. As an automation champion in civilian roles I was successful in administering multiple systems: orders management, operations and mobilization, personnel and security, logistics and communications and document management systems. My efforts were nationally recognized and I was sought out for my experience in the implementation of those systems in a change averse culture.

Military roles included leadership and supervision of combat engineer teams and communications section soldiers and directly managing military vehicles and equipment use and maintenance in excess of several hundred thousand dollars. I have held a security clearance up to secret clearance for more than 20 years and have been awarded medals and commendations for operations across the country. I have trained soldiers and have successfully deployed to combat zones receiving combat medal and have experienced multiple overseas deployments for combat and support operations.

Milestones & Accomplishments:

Measurement, Analysis, and Knowledge Management Champion on Army Process Improvement Committee – APIC engaged in the assessment of performance and strategic planning activities of the National Guard using the Baldridge Excellence Framework.

Designed and configured dashboards supporting process improvement activities using Strategic Management System - SMS a US Army enterprise performance management tool. Configured dashboards and reports of critical data decreasing the organizational effort devoted to analysis and strategic resource allocation.

Analyzed a failed system for configuration and process issues. Identified and corrected the State’s higher level system SAMS-2E for collecting readiness and maintenance data for analysis and reporting to national systems. Corrected the communications configuration and synchronized the data transfers from 30 maintenance facilities and began proper reporting to DoD and LOGSA systems. Implemented control processes, tested and validated and documented processes in the logistic standard operating principles to end years of failures by adhoc and manual reporting.

Analyzed MPDV for use in improving the mobilization readiness for California National Guard. I managed the operating procedures and coordination of the role out to the users, and designed and coordinated the utilization of MPDV for soldier readiness processing and managed over 25 events and the implementation of MPDV as the data collection mechanism. In doing so became the first of the 50 states and Army reserve units to have a working model for the use of the program.

I coordinated the training program for over a thousand users in over 300 separate military units across California using distance learning technology with document management and collaboration using SharePoint Team page. My knowledge was sought out by mobilization planners across the Nation.

Adjunct Instructor (IFSM) January 2012 – August 2012

University of Maryland University College (http://www.umuc.edu/)

While deployed to Iraq I taught bachelor’s degree classes to deployed soldiers at the Education center.

Course Taught: Concepts and Applications of Information Technology (IFSM 201)

Communications Specialist December 1984 – March 2013

Service member with: Marine Corps, Navy (Seabees), and Army National Guard

Military Milestones & Accomplishments:

Repaired faulty network and satellite communications for the largest supply hub in Tallil, Iraq in preparation for the military draw down

Trained and lead communications and logistics soldiers for deployments.

Trained combat engineers for demolitions, combat patrols, and survival

Deployed to Egypt, Iraq, and Kuwait for Operation Noble Eagle, and Enduring Freedom, awarded combat action badge

Retired the military with over 22 years of service. Awarded commendation and achievement medals in every deployment

https://www.dvidshub.net/news/66273/computer-operations-soldier-becomes-professor#.VuIXQpwrKhc

Education:

Master of Science, Information Systems Security and Assurance, University of San Francisco

Analysis, Modeling and Design, Economics for IS Managers, Data Base, IT Policy & Strategy, Identity Management & Trust, Communications & Networking, IT Security, Managing Projects & Change, Global Information Systems, Network Security, IT Audit & Forensics

Bachelor of Science, Information Systems Management, University of San Francisco

Statistical Reasoning, Human Factors in System Development, Telecommunications, Info Networks & Services, New Software Paradigms, Strategic Project Management, Multimedia & Info System Design

Community Service:

Board of Directors – Redwood Chordsmen and active member of Barbershop Harmony Society (www.barbershop.org)

References:

MIRANDA SHUMAKER

Business Analyst, SharePoint Project Manager, NCPA

*******.********@****.***,

916-***-****

BOB YOUNG

Plant Manager, Geothermal, NCPA

***.*****@****.***,

707-***-****

ALI JALALI