Customer Service Project

CURRICULUM VITAE

Mohamed Dowfik.M

Mobile : +918*********

E-mail : *************@*****.***

To join a Well-Established, competitive and challenging environment where my knowledge can be shared and enriched, contributing to the company’s growth and in turn ensuring personal growth within the organization.

Bachelor in Computer Applications (2015), in Jamal Mohamed college(Autonomous), Trichirapalli (Bharathidasan University)

Higher Secondary (2012) in Raj Matic Hr. Sec school, Mayiladuthurai, Tamilnadu.

Secondary School (2010) in Raj Vid Matic Hr. Sec school, Kuttalam, Tamilnadu. Certification

Project Name: Hometown Project using Web Design

Work experience as Customer Service Associative in First Source (26-May-2014 to 24-Dec-2014)

Answer incoming calls from customers

manage and resolve customer complaints

handle customer inquiries telephonically

update existing customer information

provide customers with product and service information

complete call logs and produce call reports using Oracle Software Objective

Academic Qualification

Project Details

Experience

Job Responsibilities

Operating System : Windows

Languages : Basics in C,C++

Web Designing Tools : Photoshop

Area of Interest : Networking,Software Development

Adatability

Hard working

Honest

Date of Birth : 20. 09. 1993

Gender : Male (Single)

Father’s Name : Mohamed Ali Jinnah

Nationality : Indian

Languages Known : English & Tamil

Surfing the internet and download new Softwares.

Playing games

I hereby solemnly declare that the information furnished above is true to the best of my knowledge and belief.

Place :

(Mohamed Dowfik. M)

Date :

Technical Expertise

Area Of Interest

Personal Details

Declaration

Hobbies

Strength

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