Customer Service Rep

Valerie Martinez

Lead Customer Service Desk - Fred Meyer

Wasilla, AK 99623

********@*****.*** - 907-***-****

To provide professional friendly service to each and every person. Problem solving and leaving the customer with a good experience. To

push myself to learn more and improve myself every chance I have. WORK EXPERIENCE

Lead Customer Service Desk

Fred Meyer - March 2014 to Present

To provide exceptional customer service while multi tasking in a high paced environment. Making sure all anti money laundering laws are met, make sure money policies are met, train employees on new updated information and policies. Greeting visitors, vendors, and interview candidates. Maintain clean reception area at all times.

Closing Cashier

Fred Meyers - September 2012 to March 2014

My duties as closing cashier were most importantly responsible cash handling, fast friendly check out. Also keeping work area clean, orderly, and stocked. Also helping PIC finish whatever tasks needed for a timely close at the end of the night. Barista

Starbucks in Fred Meyer - February 2009 to September 2012 Barista certified through Starbucks. Earned the Assistant Lead position. my duties were ordering supplies, working freight, answering the phone. Also informing customers of our my high quality products, and making excellent drinks. EDUCATION

High School Diploma

LaPine High School

March 2014

ADDITIONAL INFORMATION

Skills

• Professional phone etiquette

• Excellent communication skills

• Flexible

• Accurate and detailed

• Works well under pressure

Contact this candidate