ALLAN S. SALIENDRA
Al Rigga, Deira, Dubai, UAE
Mobile: +971-***-***-***
Email: ***********@*****.***
PROFESSIONAL EXPERIENCES:
Position Title: PROJECT ADMINISTRATOR / COORDINATOR (PMO)
Company Name: ACCENTURE PTE LTD, Singapore
Client: Johnson & Johnson
Industry: Professional Service
Employment Date: 23rd of October 2013 to 30th November 2015
Work Description:
Facilitating the on-boarding and off-boarding of resources.
Supporting the Project Director’s business and personal needs.
Maintaining the contact/resource list, availability calendar, access card and inventory lists.
Sharepoint maintenance, upload and access provisioning.
Tracking project risks and issues as well as change requests.
Planning and preparing for meetings including reserving meeting rooms and sending out calendar invites for various weekly, monthly or ad hoc meetings.
Maintaining privacy and confidentiality of data/information.
Tracking and providing logistical support for traveling resources.
Greeting visitors/newcomers and providing for their access and other needs.
Generation of purchase orders in Ariba and reviewing invoices from vendors and contractors.
Monitoring and reviewing resources’ timesheets and expenses.
Monitoring staff attendance.
Consolidating and reviewing project status reports using Word, Excel and PowerPoint.
Helping to maintain client relationship and liaising on project matters.
Sending out memos, notices and other official announcements/letters to resources as required.
Position Title: PROJECT ADMINISTRATOR / COORDINATOR (PMO)
Company Name: ACCENTURE PTE LTD, Singapore
Client: IRAS, Singapore
Industry: Professional Service
Employment Date: 7th of August 2012 to 31st of August 2013
Work Description:
Initiating onboarding or off boarding procedures for staff joining or leaving the project.
Contacting vendors/subcontractors for confirmation of Purchase Orders / Invoices.
Supporting the Project Manager’s business and personal needs.
Raising purchase requests and monitoring invoice approval in ARIBA.
Accurate tracking/recording of Purchase Orders for the project.
Coordinating with the client, vendors, and subcontractors.
Organizing and tracking the travel of resources.
Creating and updating tracker lists in SharePoint.
Liaising with the client for coordination, information dissemination, and other project activities.
Meeting slide consolidation and review (PowerPoint).
Reserving meeting rooms and sending out calendar invites for various meetings.
Managing asset movement and inventory records.
Ordering of pantry goods for the project.
Event preparation and coordination.
Perform Ad-hoc work as assigned by the Project Manager, Project Director and Consultants.
Position Title: TECHNICAL SUPPORT REPRESENTATIVE
Company Name: STREAM GLOBAL SERVICES, Philippines
(Formerly ETELECARE GLOBAL SOLUTIONS)
Client: AOL
Industry: BPO (Call Center)
Employment Date: 4th September 2006 to 25th April 2010
Work Description:
Accepting and resolving calls for mainly technical concerns.
Guiding the customers in resolving issues such as internet connectivity.
Resolving various email issues that include: problems opening or downloading emails; problems receiving emails; configuring email applications such as Outlook and Mac Mail.
Handling customer concerns with regard to internet browsing.
Addressing some OS related issues that include: configuring Windows settings for various versions (Win 98, Win XP, Vista, 7); setting up Mac OS X for the AOL software.
Providing complete information about the client’s products to the customers.
Identifying some product issues for escalation to the client.
Filing reports for different system issues that come up.
Reassuring customers that the best service is being provided and the team is on top of the situation.
Position Title: PROCESS CONTROL QUALITY ENGINEER (QA)
Company Name: NIDEC PHILIPPINES CORPORATION (Japan Based)
Client: Seagate
Industry: Manufacturing (Electronics)
Employment Date: 14th July 1997 to 30th August 1999
Work Description:
Maintaining product quality at the production lines of a spindle motor manufacturing company.
Performing regular audits on the production machines in a cleanroom environment.
Auditing the quality of the products along various stages of the production line.
Monitoring SPC levels at various stages of the different production lines.
Supervising quality auditors/technicians who regularly monitor the production lines.
Providing benchmarks for easy reference of various quality defects on the product.
EDUCATIONAL BACKGROUND:
Degree: BACHELOR OF SCIENCE IN ELECTRONICS AND COMMUNICATIONS ENGINEERING
Institute / University: Don Bosco Technical College – Metro Manila, Philippines
Graduation Date: 30th March 1996
TRAINING:
Issued by: MFI Foundation, Inc. – Manila, Philippines
Certification: Advanced Programmable Logic Controls – Advanced PLC (January 2012)
Programmable Logic Controls - PLC (January 2012)
Electro-Pneumatics (November 2010)
Industrial Process Controls (November 2010)
Calibration for Process Instrumentation (November 2010)
PERSONAL PARTICULARS:
Nationality: Filipino
Status: Married
Gender: Male
Languages: English (Fluent) and Filipino/Tagalog (Fluent)
Availability: Immediate