Customer Service Management

ALLAN A. AMARAL

: Buying Strategies Project Management Operations

Results driven professional with progressive buying and operations experience at blue-chip multinational corporations. Recognized by management as a resourceful and analytical buying strategist with the ability to capitalize on business development opportunities, and leverage innovation to drive costs down and create organizational value. Track record of managing and strengthening relationships with internal and external stakeholders. Professional Profile

Core Competencies: Vendor Management Bid Processes Sourcing/Procurement

Buying Operations Negotiations Strategic Planning

Process Improvement Contract Management Communication

Career Success

GE Oil & Gas Dresser Masoneilan, Avon, MA 2006 – Dec. 2015

Buyer / Planner & Sourcing Specialist

Develop buying strategies for a division of GE that is a recognized innovator in the global power and fuel industry with a portfolio of energy infrastructure solutions and leading product brands.

Spearhead buying initiatives focused on unlocking financial/operational value and driving continuous improvement; develop action plans and strategies focused on meeting critical KPI’s including customer service, inventory turns and quality

Partner with a large network of suppliers to reduce cost, and negotiate new and existing terms & conditions to improve buying economics, and meet annual deflation targets; successfully captured $850,000 of savings in 2014 and projecting $800k in 2015

Lead a wide-array of sourcing projects by identifying, engaging and requesting quotes from low cost domestic and international suppliers; design integrated bid processes using financial analysis, marketplace trends and changes in competitive landscape

Introduced a disciplined supplier evaluation and selection program using a rigorous request for quotation (RFQ) process

Negotiate with current suppliers and identify potential alternatives without sacrificing quality and service; direct new suppliers through the First Piece Qualification (FPQ) program as defined by the buying, engineering and SQE teams

Support manufacturing and operation requirements using an MRP system and supply-chain management principles

Schwarzkopf Technologies Corporation, Franklin, MA 2005 – 2006

Planner/Scheduler/ Project Coordinator

Provided operational, buying and project support for the world’s largest producer of refractory metals.

Engaged with business partners to evaluate projects and uncover promising new opportunities; managed multiple projects simultaneously and work closely with cross-functional partners to prioritize based on evolving business needs

Analyzed data, identify trends and leveraged knowledge of buying, vendors and the marketplace to optimize cost

Utilized expertise in SAP Logistics module (emphasis on Production Planning) to negotiate prices and terms to obtain materials at the best quality, price and on time delivery; responsible for creating cost estimates and production orders

Implemented project management methodologies to improve planning, prioritization and execution of projects; managed the full product life cycle from development through production

Monitored production orders and vendor orders to assure on-time deliveries

Previous Roles

Lockheed Martin (Consultant) - Planner/Scheduler/Material Coordinator

Amgen, Inc. (Consultant) - Planning & Scheduler Maintenance & Engineering

Polaroid Corporation - Production Supervisor/Scheduler & Distribution Activities

Educations & Certifications

Bristol Community College

Business Management

University of Massachusetts, Dartmouth, MA

Coursework in Technology, APICS workshops and Team Building

Certificates - Physical Inventory, Cycle counts, Materials and Capacity Requirements Planning

Certificates - Production and Inventory Management & ISO 9001 Internal Auditor

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