Customer Service Sales
Resume:
Vanesia Brooks
Clarkston, GA 30021
*************@*****.***
Objective: To become successful in the business industry using the knowledge and skills I now have to achieve my highest goals.
Skills: Cash register operations, money handling, customer service, MS Excel, MS Word, PowerPoint, MS Outlook, data entry, merchandizing, stocking, lifting and unloading, etc.
Summary of Qualifications:
Insurance Experience
Excellent written and verbal communication
Highly motivated
Strong Customer Service skills
Excellent listening skills
Ability to work independently
Merchandizing
Stocking
Excellent interaction with different departments (maintenance, manufacturers, products and services)
Work Experience:
Zaxbys -- Present
Shift Manager
Cook/Shift Leader
Prepare food, assist with deliveries, inventory, prepare bank deposits, sales, coordinate breaks/lunches, end of day balances, etc.
Allstate Insurance/Kelly’s Employment Services – June 2012-June 2015
Mail Room Clerk- Facility
Sorts incoming mail for distribution and dispatches outgoing mail: Opens envelopes by hand or machine. Stamps, date, and time of receipt on incoming mail. Sorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments. Readdress undeliverable mail bearing incomplete or incorrect address. Examines outgoing mail for appearance and seals envelopes by hand or machine. Stamp outgoing mail by hand or with postage meter. May fold letters or circulars and insert in envelopes. May be designated according to type of mail handled as Mail Clerk, Bills.
Allstate Insurance/Kelly’s Employment Services – Present
Claim Specialist – Catastrophe
FNOL (First Notice of Loss) calls, schedule/make MOI (Method of Inspection) calls, make payments on invoices, pay-off, total loss paperwork process, pay ladder assist invoices, pay eagle view invoices, update insured information, data-entry, customer service, etc.
Michaels, INC- (October 2013 – March 2014)
Replenishment Associate/ Sales Associate
Maintain, straighten and clean shelves, fixtures, displays and product, Maintain, order, and install material/signage, Restock, and merchandize
Home Depot – (Jan 2012 – June 2012)
Sales Associate – Garden/Flooring
Customer service interacts with manufacturers, product knowledge, sales, and stock products, assist customers with products, explain use of products, etc.
Zaxbys – (Feb 2008 – June 2010)
Cook/Shift Leader
Prepare food, assist with deliveries, inventory, prepare bank deposits, sales, coordinate breaks/lunches, end of day balances, etc.
Ingles – (Mar 2007 – Jan 2008)
Cashier
Meet and greet customers, 10-key by touch, product knowledge, knowledge of register codes, daily balances, cash handling, customer service, sales, process checks, till deposits, etc.
REFERENCES ARE AVAILABLE UPON REQUEST
Contact this candidate