Customer Service Representative

**** ********** **

China, MI *****

Phone 586-***-****

E-mail **********@*******.***

Melissa Knowlton

Objective

A hard-working, fast learning, fun, caring, loyal, competent, and all around good person wanting to obtain a career in which I will gain the knowledge and respect to progress and move up in the business world.

Education

2002-2006 St. Clair County Community College Port Huron, MI

Associates Degree

Accounting

General Business

Work experience

2001-2012 VG’s Food Center Shelby Twp., MI

Customer Service Manager

Oversee around 50 employees

Proficient in many types of computer software i.e. Microsoft Office

Balancing the books on a daily basis

Handling customer complaints

Managing the store on a daily basis

Scheduling/Budgeting

Answering Phones

Problem Solving

Multi-tasking

2007-2007(went Bankrupt) Pine River Plastics St. Clair, MI

Customer Service Representative

Handle customer orders

Proficient in many types of computer software

Handling complaints from customers

Shipping Parts

Accounts Receivable

2007-2007 Norman Jensen Port Huron, MI

Customer Service Representative

Helped Truckers get across the border in a timely manner

Handled customer complaints

Problem solve many issues

Communicated with many border patrol officers

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